NSW Government NSW Health
South Eastern Sydney Local Health District
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Government Policies About Carers


NSW Carers Strategy 2014-2019

Carers Stratgey Cover

"The recognition of care provision, both paid and unpaid, reflects the value placed on our shared humanity and the periods throughout our lives in which we all experience a need for support."

- Human Rights Sex Discrimination Commissioner Elizabeth Broderick, Carers NSW 2013 Biennial Conference

The NSW Carers Strategy 2014-2019 was launched by the Minister for Ageing and Disability Services, the Hon. John Ajaka, at Parliament House on 7 August 2014. The Strategy will complement the NSW Carers (Recognition) Act 2010 and support government and non-government organisations to go beyond the minimum expectations enshrined in legislation. It will give carers a more prominent place in public policy, reflecting the need to respond to the pressing issues they currently face and equip NSW to manage the increasing demands on care and carers.

The Strategy will be implemented in collaboration with carers, the private sector, non-government organisations and government to ensure long lasting outcomes for carers.

The Strategy's vision is that:

  • Carers and caring are respected and valued
  • Carers have the time and energy to care for themselves
  • Carers have the same rights, choices and opportunities as other members of the community.

Carers tell us that caring can be rewarding but that it also creates significant challenges as a result of the lack of recognition, poor health and wellbeing, financial stress and social exclusion. There is an urgent need to address these issues as the demand for carers is set to grow. One reason is our ageing population and the increasing demand for care - formal and informal. This is a global phenomenon and many governments are working hard to find ways to better support carers.



NSW Carers (Recognition)Act 2010


In May, 2010 the carer legislation was passed in both the NSW Legislative Assembly and Legislative Council following an unprecedented show of bipartisan support from Members of Parliament.

The NSW Carers (Recognition)Act 2010, (the Act) recognises the 850,000 carers in NSW in a number of ways, including:

  • the establishment of the NSW Carers Advisory Council to promote the interests of carers and to provide advise to the NSW Government on legislation, policy, and other matters that have a significant impact on carers
  • the creation of the NSW Carers Charter, with 13 principles for recognising carers (found at Schedule 1 of the Act)

The NSW Department of Family and Community Services (FACS) is responsible for leading the implementation of the Act throughout the public sector.

Implementation of the Act will raise awareness of the significant contribution carers make to the person they care for and to the NSW Community.



NSW Health Carers (Recognition)Act Implementation Plan 2013-2016

NSW Health has developed an Implementation Plan to assist health services to implement the NSW Carer (Recognition) Act 2010 .



 NSW Carers Action Plan 2007-2012

NSW Carer Action Plan

The NSW Carers Action Plan outlines the NSW Government's commitment to carers over 5 years. Five key priority areas have been identified:

1. Carers are recognised, respected and valued.

2. Hidden carers are identified and supported.

3. Services for carers and the people they care for are improved.

4. Carers are partners in care.

5. Carers are supported to combine caring and work.



CALD Carers Framework: Strategies to Meet the Needs of Carers

Culturally and Linguistically Diverse (CALD) Carer Framework: Strategies to Meet the Needs of Carers


The CALD Carers Framework identifies a whole range of strategies and evidence-based research to assist Government agencies to work towards the priority of identifying and supporting hidden carers. The CALD Carer Framework is a supplement to the NSW Carers Action Plan 2007-2012.



NSW Health Disability Inclusion Action Plan 2016-2019



The primary objective of the NSW Health Disability Inclusion Action Plan (DIAP) is to ensure the NSW Health system provides equitable and dignified access to services and employment for people regardless of disability. NSW Health is committed to reducing and, where possible, eliminating discriminatory barriers for people with disability, whether they are in employment, seeking employment or using health services provided by NSW Health.




 SESLHD Disability Action Plan 2012 -2015


South Eastern Sydney Local Health District (SESLHD) provides health services to all people in south eastern Sydney. People with disabilities may come into contact with the health service in a variety of ways such as: management of health issues relating to the disability, for other acute or chronic conditions, or as participants in community programs. It is essential that health services and staff are positive, respectful, supportive and empowering and work in ways that are person-centred and flexible, while being able to adapt and communicate in ways to best meet people’s needs. This focus should include not only the person with the disability but also their carers, families and support systems.

The SESLHD Disability Action Plan, 2012-2015 will help us reduce barriers and better meet the needs of people with disabilities. We will continue to improve our services for patients and carers by listening and acting upon the feedback we receive and by building and strengthening partnerships with our consumers, carers, general practitioners, and government and community agencies. 


Carer Action plan 2007-2012 for the south eastern Sydney and Illawarra/ Shoalhaven areas.

During 2007 and 2008 a series of consultations with staff, carers and community service providers were undertaken to gather information about existing programs, areas of concern and ideas for improvements.

The Carer Program identified areas for improvement as well as undertaking activities to support carers accessing health facilities and community health services. As a result of consultations a range of existing and proposed projects were incorporated into the action plan, reflecting the five key priority areas from the NSW State Carers Action Plan 2007 - 2012.



National Carer Strategy - 2010

On 3 August 2011, the Minister for Families, Housing, Community Services and Indigenous Affairs, Jenny Macklin MP, the Minister for Health and Ageing, Nicola Roxon MP, and the Parliamentary Secretary for Disabilities and Carers, Senator Jan McLucas launched the National Carer Strategy, which includes $60 million in new funding over the next four years.  

The Strategy delivers on the Australian Government’s commitment to better respond to the needs of carers, and helps to ensure carers have the opportunity to take part in all aspects of society, including the chance to participate fully in work, community and family life.