NSW Government NSW Health
South Eastern Sydney Local Health District
nsw health

Concerns about your health care

Making a complaint or comment about us

Your care, comfort and satisfaction are important to the management and staff of South Eastern Sydney Local Health District. It is our aim to meet all of the needs of our patients and clients.

We believe that it is important for you to give your opinion about the services you receive from us. Your feedback will help us improve services and is most welcome.

To provide feedback that is positive or general comments about the service you can either let the Nurse Manager of the Department know or write to the Clinical Practice Improvement Units listed below.

Should you have any questions or concerns about your treatment in hospital or in the community we want to hear about them.

The following avenues are available for you to raise any concerns you may have: 

  • Step One - Let the hospital staff know
  • Step Two - Contact the Hospital Complaints Officer
  • Step Three - Contact the Health Service