NSW Government NSW Health
South Eastern Sydney Local Health District
nsw health

Eastern Suburbs Mental Health Service

The Eastern Suburbs Mental Health Service includes the following services:

>> Mental Health Administration (02) 9382 2381
>> Mental Health Line 1800 011 511
>> Acute Care Team (02) 9382 2497
>> Aged Care Psychiatry (02) 9382 3797
(02) 9382 3753
>> Bilingual Counselling Service (02) 9366 8711
>> Case Management and Assessment Team (02) 9366 8711
>> Adolescent Psychiatry (02) 9382 4347
>> Child and Family East (02) 9382 8213
>> Consultation Liaison Psychiatry (02) 9382 2796
>> Consumer Support (02) 9382 4262
>> Early Psychosis Program (02) 9366 8610
>> Inpatient Units (Acute) (02) 9382 4352
>> Mental Health Rehabilitation Unit (02) 9382 4238
>> Mental Health Intensive Care Unit (02) 9382 0991
>> Mobile Community Treatment Team (02) 9366 8711
>> Mood Disorders Unit (02) 9382 3710
>> Neuropsychiatric Institute (02) 9382 3763
>> Psychiatric Emergency Care Centre (02) 9382 7772
>> Rehabilitation Service (02) 9366 8610
>> Youth Mental Health (02) 9366 8610
 

Acute Care Team

Euroa Centre
Prince of Wales Hospital
Barker Street
Randwick NSW 2031
Phone: 1800 011 511 or (02) 9382 2497

The Acute Care Team is the emergency service for the Eastern Suburbs MHS and is available for mental health emergencies 24 hours a day, 7 days a week. The team supports and monitors people in times of crisis and offers emergency mental health assessment in the community in the acute phase of their illness. Education and support for families and/or their carers who are affected by people in crisis is also offered.

Don't hesitate to call the 24-hour State-Wide Mental Health Line on 1800 011 511 if:

  • You feel very emotionally distressed
  • You are too unwell to come to the hospital and need someone to visit you at home
  • You feel you can’t cope with your symptoms or feelings

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Aged Care Psychiatry

Euroa Centre
Prince of Wales Hospital
Barker Street
Randwick NSW 2031
Phone: (02) 9382 3797

The Aged Care Psychiatry Service specialises in the assessment, management (including rehabilitation) and care of people who are aged 65 years or older, who have an emotional or mental health disorder. The team assists elderly people to live in their own home for as long as possible and offers advice and support to other aged care facilities.

Services are provided both in hospital and in the community.

A Community Outreach Program is also available for Psychiatry for the Elderly (COPE). This service has an intake system and assists with discharges from hospital and, in most cases, cares for elderly consumers in their own homes.

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Bilingual Counselling Service

The Maroubra Centre
130 Garden Street
Maroubra NSW 2035
Phone: (02) 9366 8711
Hours: 8.30am – 5.00pm

The Bilingual Counselling Service offers case management, liaison and counselling for consumers and their families in Greek, Chinese, Russian and Spanish and can arrange interpreters for other languages.

 

Case Management and Assessment Team

The Maroubra Centre
130 Garden Street
Maroubra NSW 2035
Phone: (02) 9366 8711
Hours: 8:30am - 5:00pm

The Case Management and Assessment Team (also known as the Case Management Team) offers ongoing treatment and support, mainly to people with long-term mental health disorders such as schizophrenia and mood disorders. Services include:

  • Aged Care Mental Health Program
  • Cognitive behavioural assessment
  • Coordination of care with other health professionals and agencies
  • Education about mental health and illnesses
  • Information about community resources
  • Programs for people with both a substance use and a mental health disorder
  • Relapse prevention
  • Support for families
  • Treatment for depression, anxiety and personality disorders The inpatient and intake teams refer people to the case management team after their mental state has stabilised

 

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Adolescent Psychiatry

McNevin Dickson Building 13
Avoca Street
Randwick NSW 2031
Phone: (02) 9382 4347
Facsimile: (02) 9382 4358
For Emergencies Phone: 1800 011 511 or
Sydney Children’s Hospital (02) 9382 1111
Hours: 8.30am – 5.00pm, Monday to Friday

Adolescent Psychiatry is a service for teenagers and their families who are trying to adjust to changes and manage difficulties in their lives.

Difficulties may include:

  • Self-harm behaviour
  • Emotion regulation problems
  • Relationships - with parents or friends
  • Sexuality
  • Eating disorders
  • School
  • Health concerns
  • Depression
  • Anxiety
  • Anger management

Interventions include:

  • Individual counselling
  • Family counselling
  • Group programs for adolescents
  • Parent education
  • Medication therapy

The service is available to young people of high school age (Year 7 to Year 12) who live in the Northern Sector of South Eastern Sydney Local Health District, covering the local government areas of Botany, Randwick, Waverley, Woollahra and some parts of the City of Sydney. A referral may be made by the adolescents themselves, family members, school counsellors, GPs or other professionals. Adolescents 16 years and older can attend the service independently; those under 14 years require parental consent.

After initial contact has been made, an appointment will be offered when available or another service suggested if it is more appropriate.

Child and Family East/Sydney Children’s Hospital

Cnr Avoca Street and Barker Street
Randwick NSW 2031
Phone: (02) 9382 8213
Facsimile: (02) 9382 8105
For Emergencies Phone: (02) 9382 1111
Hours: 8.30am – 5.00pm

This is a multidisciplinary team comprised of psychiatrists, clinical psychologists and social workers, all skilled in working with children and families. It also offers post-graduate training placements to mental health professionals.

Child and Family East offers assessment and treatment for a wide range of difficulties encountered by infant, pre-school and school-aged children and their families.

Difficulties may include:
  • Behavioural difficulties
  • Anxiety disorders
  • Emotional disturbance
  • Attention difficulties
  • Social skills difficulties
  • Neuropsychiatric disorders
  • Coping with family changes, illness, death or trauma

Interventions include: 

  • Counselling
  • Parent education
  • Individual and family therapy
  • Medication therapy
  • Consultation to pre-schools, schools and other community agencies
  • Consultation and liaison service to Sydney Children’s Hospital

Children who live in the Northern Sector of South Eastern Sydney Local Health District may be referred. This includes Botany, Randwick, Waverley and Woollahra areas and parts of the City of Sydney council areas. Referrals are accepted from parents, guardians, schools and family doctors. Paediatricians and other health professionals working in the Sydney Children’s Hospital and Prince of Wales Hospital and their associated services may also refer.

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Consultation Liaison Psychiatry

Euroa Centre
Prince of Wales Hospital
Barker Street
Randwick NSW 2031
Phone: (02) 9382 2796

Consultation Liaison Psychiatry carries out acute mental health assessments, consultation, treatment and referral for patients from the following Prince of Wales Hospital departments:

  • Medical and surgical wards, Intensive Care Unit and Coronary Care Unit
  • Outpatient clinics
  • Emergency Department
  • Specialised clinics such as the Pain Clinic and Albion Street Centre (HIV/AIDS Unit)
  • Inpatients and outpatients from the Royal Hospital for Women, Randwick

The team also provides support and education for nursing staff in the general hospital wards.

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Consumer Support

Euroa Centre
Prince of Wales Hospital
Barker Street
Randwick NSW 2031
Phone: (02) 9382 4262

Consumer Support Workers operate a part-time service providing information to people who are affected by mental health disorders on a range of topics including:

  • Advocacy services for consumers in the hospital and community
  • Information about the rights and responsibilities of consumers
  • Recovery and the consumer movement
  • How consumers can raise any concerns about their treatment

The service also offers educational workshops on how consumers can participate in the planning and delivery of mental health services.

The office is open at various times during the week.

 

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Early Psychosis Program

Bondi Junction Community Mental Health Centre
26 Llandaff Street
Bondi Junction NSW 2022
Phone: (02) 9366 8610
Hours: 8:30am - 5:00pm

Staff from the Early Psychosis Program provide services for young people aged between 15 and 25 years who are experiencing, or are at risk of, a first episode psychosis. The team provides one-to-one and group therapy for both the young person and his/her family.

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Inpatient Units (Acute)

Kiloh Centre
Prince of Wales Hospital
Barker Street
Randwick NSW 2031
Phone: (02) 9382 4352

Visiting hours:
10.00am – noon and 4.00pm – 8.00pm, Monday to Friday
10.00am – 8.00pm, Saturday and Sunday

The Inpatient Unit has both general and observation wards and offers supervised care in hospital when community treatment is not possible. Individuals are admitted to the general ward when they have a mental illness or disorder that needs to be treated to stabilise their mental state. The unit offers education and support to consumers and their families during their hospital isolation, and also provides activity programs and occupational therapy.

Consumers are admitted to the observation ward when they are severely troubled by the symptoms of mental illness and they need close observation and frequent monitoring. When the consumers' mental state has stabilised, they are transferred to the general ward.

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Mental Health Rehabilitation Unit

Euroa Centre
Prince of Wales Hospital
Barker Street
Randwick NSW 2031
Phone: (02) 9382 4238

The Mental Health Rehabilitation Unit (MHRU) is a 14-bed non-acute inpatient unit. This is a service for consumers residing in the South Eastern Sydney Local Health District who experience mental health issues and would benefit from rehabilitation in a supported, therapeutic environment to assist in their personal recovery journey. The MHRU aims to promote the dignity and rights of consumers and to involve them and their carers in individualised programs. The focus of the service is on wellness and recovery, supporting people as they take responsibility for and assume an active role in their life, mental health and wellbeing.

Consumers are offered both individualised and group programs developed by consumers and their Care Coordinator, in consultation with carers and a multidisciplinary team. This includes a comprehensive strengths-based assessment, solution focused recovery goal setting, group and individualised interventions and comprehensive discharge planning. Consumers are encouraged to be active participants in the process of reviewing their recovery plan. MHRU services promote and maintain participation in naturally occurring resources in the community, as well as those services provided by Non-Government Organisations (NGOs).

 

Mental Health Intensive Care Unit

SESLHD Mental Health Intensive Care Unit (MHICU)
Cnr Simeon Pearse Drive and Nurses Drive
Prince of Wales Hospital
Randwick NSW 2031
Phone: (02) 9382 0991

The Mental Health Intensive Care Unit (MHICU) is a 12-bed District facility offering a therapeutic program for the most complex persons referred by South Eastern Sydney Local Health District inpatient facilities. The program is delivered within a purpose-built intensive care facility by a multidisciplinary team, including an Exercise Physiologist and Consumer Worker.  

 

Mobile Community Treatment Team

The Maroubra Centre
130 Garden Street
Maroubra NSW 2035
Phone: (02) 9366 8711
Hours: 8:30am - 5:00pm

The Mobile Community Treatment Team provides intensive case management to mental health consumers with severe disability resulting from illness, which is long term and treatment resistant. Staff will also help consumers with their medication in their homes if they are unable to manage themselves.

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Mood Disorders Unit

Black Dog Institute
Prince of Wales Hospital
Barker Street
Randwick NSW 2031
Phone: (02) 9382 3710

The Mood Disorders Unit, in affiliation with the Black Dog Institute, is a service for consumers who have depression and mood disorders. People are referred to the Unit from all over NSW for advice on the diagnosis, assessment and management of mood disorders that have not responded to the usual treatment. The Unit has outpatient clinics and some people are treated on an inpatient basis.

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Neuropsychiatric Institute

Euroa Centre
Prince of Wales Hospital
Barker Street
Randwick NSW 2031
Phone: (02) 9382 3763

The Neuropsychiatric Institute (NPI) offers several specialised services including:

  • Attention Deficit Disorders in Adults Clinic
  • Drug-Induced Movement Disorders Clinic
  • Inpatient assessment of neuropsychiatric disorders
  • Outpatient neuropsychiatric assessments
  • Neuropsychology Clinic, Epilepsy and Psychiatry Clinic
  • Tourettes Syndrome Clinic
  • Brain Stimulation Therapies in Neuropsychiatric Disorders
  • Transcranial Magnetic Stimulation
  • Treatment of refractory psychiatric disorders

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Psychiatric Emergency Care Centre

Prince of Wales Hospital
Barker St
Randwick NSW 2031
Phone: (02) 9382 7772

The Psychiatric Emergency Care Centre (PECC) provides short term (ideally 24-48 hour) admission for patients in mental health crisis, who may then be discharged to ongoing support in the community.

 

Rehabilitation Service

Bondi Junction Community Mental Health Centre
26 Llandaff Street
Bondi Junction NSW 2022
Phone: (02) 9366 8610

The Rehabilitation Team works within a strengths-based, recovery-focused framework to assist consumers to work towards achieving their personal goals. Individualised programs are based on areas such as health and wellbeing, work and education, community access, social and leisure activities, routine and daily function and illness self-management. Interventions can be both one-to-one sessions or group based. Rehabilitation can begin when someone is in hospital and may continue throughout the recovery period.

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Youth Mental Health

Bondi Junction Community Mental Health Centre
26 Llandaff Street
Bondi Junction NSW 2022
Phone: (02) 9366 8610

Youth Mental Health aims to provide early intervention to young people aged 14 to 24 years (and their carers) with a suspected emerging mental illness. This service complements existing acute care, community mental health and inpatient services for young people through the early identification, prevention and treatment of emerging mental disorders such as psychosis, depression and anxiety.