Client Assessment and Screening

Upon referral, the HV Outreach Team will undertake a comprehensive assessment. All clients and carers receive a pamphlet outlining their rights and responsibilities. Clients may wish to provide a signed consent form allowing the clinician to advocate on their behalf in order to begin formulating a care plan.

Every client will be assigned a Case Manager. A client centred approach is one of the team's underlying principles when co-creating plans with clients.The team uses a strenght based case management approach to work with all cleints.