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COVID-19 Information for patients

The latest advice on visiting our hospitals

1 March 2023

In line with updated advice from NSW Health, changes to door screening have taken effect. NSW Health continues to focus on providing a safe health service for patients, their families and carers, and our staff, while we provide kind and compassionate care.

All visitors are required to wear a mask before entering and while inside our healthcare facilities. Children under 12 years of age are not required to wear a mask. There is a limit of 2 visitors at the bedside at any one time. Discretion can be applied in certain situations such as end of life care.

If the person you are wishing to visit is currently COVID-19 positive, your request will need to be clinically assessed and some restrictions may apply. 

If you have cold or flu-like symptoms such as a cough, fever, sore throat or runny nose, please stay at home and don’t visit a healthcare setting for at least seven (7) days, and then ensure you have a negative RAT before visiting.

As an added precaution to protect patients and staff from infection, if you think you may be a high risk for having acquired COVID-19, please avoid visiting friends and family in hospital for seven (7) days after your exposure risk.

Some hospitals may implement short-term restrictions in response to a local COVID-19 outbreak to minimise the risk of transmission and ensure the safety of patients and staff.

In the event of a local outbreak, exemptions to any restrictions will be permitted on compassionate grounds and on a case-by-case basis especially in maternity, neonatal and paediatric services and in end of life care.

High risk areas such as critical care, oncology and transplant wards will continue to undertake in-person screening of visitors before entering these highly sensitive spaces to ensure visitors are symptom-free and strictly adhere to mask wearing and any other form of PPE needed to protect compromised patients.

For the latest information about COVID-19 (Coronavirus) see the NSW Health website: https://www.health.nsw.gov.au/Infectious/diseases/Pages/coronavirus.aspx

COVID-19 Vaccination Clinics

Information on where and how to get your COVID-19 and flu vaccinations here

COVID-19 Testing Clinic Locations

Find your local COVID-19 PCR testing clinic here

More information

For more information on COVID-19, visit www.health.nsw.gov.au/infectious/covid-19

For more information about testing, isolation and managing COVID-19 if you have returned a positive test result click here

Further support is available:

  • NSW Health COVID-19 Care at Home Support Line: 1800 960 933
  • Healthdirect: 1800 022 222
  • National Coronavirus Helpline: 1800 020 080
  • Interpreter service: 13 14 50
  • Your GP or Aboriginal Medical Service
  • For medical emergencies call Triple Zero (000)