NSW Sexual Health Infolink

For mpox enquiries, please contact the SHIL team by phone on 1800 451 624

The NSW Sexual Health Infolink (SHIL) is a state-wide, nurse-led, NSW Health sexual health service. We are part of Population and Community Health (PaCH) within South Eastern Sydney Local Health District (SESLHD). Our telephone lines have been staffed by experienced sexual health nurses since 1989. We handle on average 10,000 calls per year.

Our service provides the NSW public with:

• Information on HIV, Hepatitis and Sexually Transmitted Infections (STIs).
• Information on and access to HIV Post Exposure Prophylaxis (PEP) and Pre-Exposure Prophylaxis (PrEP). 
• Information on Mpox and vaccination.
• Information on Where to get tested for HIV and STIs, including self-test and virtual testing options.
• Sexual health risk assessments (including symptoms assessment).
• Referral and/or booking to sexual health services.
• Referral and booking for Mpox vaccination
• Support for complex partner notification (contact tracing).

Our service supports doctors, nurses and allied health care workers in NSW with:

• Clinical advice on the management of STIs, blood-borne viruses (BBVs)and other emerging infections such as Mpox
• Up-to-date evidence-based HIV and STI testing and treatment guidelines.
• Clinical support for PEP and PrEP prescribing. 
• Specialist HIV and Syphilis support and complex partner notification.
• Referral to staff specialists in Sexual Health and Infectious Diseases.

NSW Health is committed to ensuring drugs that are highly effective at preventing HIV infection are available for the people who need them.
NSW Health assures the community we are working with our partners to ensure access to HIV pre-exposure prophylaxis (PrEP) and HIV post-exposure prophylaxis (PEP) medication is available for those who need them.
Any patients having difficulty accessing these medications should contact us on 1800 451 624 Press 4 for PrEP hotline.