Continence
The Continence Service is offered to all residents (any age including children) in the Sutherland Shire.
The service is divided into two areas:
- Catheter Care - includes catheter education, catheter changes, trial of voids and checking of residuals with a bladder scanner.
- Continence - includes assessment and management of a client that has continence issues, education in management and/or the most appropriate products.
NOTE: There is the availability of clinics and home visits.
- A resident of the Sutherland Shire with a continence or catheter problem.
- Any child with constipation, soiling, daytime and night time wetting.
- Any child or adult with a disability (without Continence NDIS Funding).
Residents of the Sutherland Shire (or residing with) who have a continence or catheter problem.
Exclusions:
- Clients receiving NDIS Funding for Continence.
- Clients receiving level 4 home care packages (Continence should be accessed through package provider).
- DVA Gold Card clients
Persons following recent in-patient treatment and / or those new referral’s requiring post ACUTE treatment:
- Electronic Medical Record (eMR) referral (TSH) OR
- Fax an Access and Referral Intake Form to (02) 9540 7869 or scan and email to SESLHD-SouthCareIntake@health.nsw.gov.au OR
- By phone (02) 9540 7956
- **If person is over 65 years, a REFFERAL TO My Aged Care must be completed at the time of the Continence Service referral. Online at My Aged Care www.myagedcare.gov.au or phone 1800 200 422.
Persons 65 years and over referred from community setting (e.g. GP) and those requiring chronic care management:
- Fax an Access and Referral Intake Form to (02) 9540 7869 or scan and email to SESLHD-SouthCareIntake@health.nsw.gov.au OR
- By phone (02) 9540 7956 AND
- A REFERRAL TO MAC MUST BE COMPLETED AT THE TIME OF REFERRAL TO THE CONTINENCE SERVICE. Online at My Aged Care www.myagedcare.gov.au or phone 1800 200 422.
- **If person is over 65 years, a REFFERAL TO My Aged Care must be completed at the time of the Continence Service referral. Online at My Aged Care www.myagedcare.gov.au or phone 1800 200 422.
Yes – There is always a waiting list which can be up to 3 months.
CATHETER referrals are contacted within 48 hours of a referral being received.
OTHER referrals are categorised and seen on priority waiting list.
Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak, and then ask the interpreter to set up a telephone conversation between you, an interpreter, and us on 9540 7540.