Southcare Outreach Service (SOS)
The SOS is a multidisciplinary rapid response community team for the ageing population over 65 years* or
- > 50 years for the Aboriginal and Torres Strait Islander population.
- > 16 years for clients referred by the RADIUS unit.
- > 18 years for clients referred by TSH HITH for allied health requirements.
The SOS provides short term acute and sub-acute clinical interventions for a maximum of six weeks. The aim of the SOS is to provide safe and effective interventions to allow clients at risk of presenting or re-presenting to the Emergency Department (ED)/ Hospital to remain at home. The SOS integrates and coordinates clients care with their GP and executes care plan requirements including referral on to services to ensure clients can remain safe at home.
The multidisciplinary team includes: Nursing, Physiotherapy, Occupational Therapy, Social Work and Geriatrician’s working in partnership with General Physicians (GPs).
Clients suitable for referral to the Southcare Outreach Service:
- Reside in the Sutherland Shire catchment area.
- Are over 65 years* or
- > 50 years for the Aboriginal and Torres Strait Islander population.
- > 16 years for clients referred by the RADIUS unit.
- > 18 years for clients referred by TSH HITH for allied health requirements.
- Are at risk of presenting to ED or re-presenting to ED within the next 48 hours.
- Have goals that can be addressed by a multidisciplinary team in the client’s home.
Exclusion Criteria:
The following clients are excluded:
- Clients admitted in Hospital. Referrals are not taken for admitted in-patients. Referrals are only taken for clients being discharged from the Emergency Department, short stay unit, HITH or RADIUS unit.
- Clients residing care in a Residential Aged Care Facility.
General Practitioners, Staff specialists such as Geriatricians, Emergency Department staff, Aged Care Services Emergency Team (ASET) staff, RADIUS staff, HITH staff, NSW Ambulance Service, NSW Police, clients and carers as well as Southcare and community services can refer.
- Electronic Medical Record (eMR) referral (TSH) Southcare Community or
- Fax an Access and Referral Intake Form to (02) 9540 7869 or
- Scan and email an Access and Referral Intake Form to SESLHD-SouthCareIntake@health.nsw.gov.au or
- Phone SOS triage Nurse on 0410 550 867.
All referrals are considered URGENT and are seen within 48 hours of referral being accepted.
The SOS offers a seven day per week service:
0800 - 1900 hours Monday - Friday.
0800 - 1830 hours Saturday and Sunday, including public holidays.
Nil
Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak, and then ask the interpreter to set up a telephone conversation between you, an interpreter, and us on 0410 550 867.