Unfortunately, the COVID stay-home orders have changed the way that SafeHaven is currently operating and we are unable to offer face-to-face services.  Instead, we are offering support over the phone and also by video chat.

The hours of operation remain unchanged (Monday, Tuesday, Friday, Saturday and Sunday 4.30pm - 8.30pm).  You can contact SafeHaven during these hours for one-to-one support and/or you can attend the virtual group which runs from 7.30pm - 8.30pm.  

To access the virtual services, please call 02 9113 2981, email or search for the Facebook group "SafeHaven (St George)" and connect with us there.

If you contact SafeHaven outside of the operational hours you can leave a message and a staff member will contact you during the next shift.  If you require more immediate mental health support please call the Mental Health Access Line 1800 011 511.


The SafeHaven is a friendly, compassionate place where you won’t be judged. If you or someone you care for is experiencing emotional distress, such as thoughts of suicide, and you’d like support, the SafeHaven is here for you.

Many people have times in their life where they experience distress and thoughts of suicide. You may be feeling very alone and wanting social connections or you might simply want a place to go where people understand. Often when people feel suicidal the only place to visit outside business hours is a Hospital Emergency Department. 

SafeHaven will…
Create a safe alternative to a Hospital Emergency Department
Provide for those experiencing emotional and suicidal distress
Provide timely and effective care
Be led by Peer Support Workers
Create a society that has better access to care.  A society that keeps us in our communities where we can support one another. 

"As someone who has repeatedly gone to the emergency department for my mental health care it was extremely refreshing having an alternative that I found better suited to the care I needed at the time. "

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