Electronic Referrals

Electronic Referrals (eReferrals) are going live at Prince of Wales Hospital.

South Eastern Sydney Local Health District (SESLHD) is partnering with eHealth, the Ministry of Health and Specialty Health Networks (SHN’s) to pilot electronic referrals in selected outpatient services, as part of the eHealth Engage Outpatients program.

There are two solutions in this program:

  • electronic Referral Management System (eRMS). This is a hospital-based system for receiving and managing referrals.
  • eReferrals. These are electronic SmartForms that can be sent directly to the eRMS from referrer practice systems or MyHealthLink Portal. An eReferral is an electronic document that can be sent securely, replacing other methods such as faxing or posting paper referrals.

The above solutions enable referrals to be sent, received and managed electronically. Referrers and patients will also receive notification of referral outcomes.

Selected POWH Outpatient services going live

Prince of Wales Hospital Adult Outpatients Department is the pilot site for the eReferrals project in SESLHD.

The services as tabled below have been selected for the initial go-live and will be able to receive eReferrals from 20th November 2023.

  • Aged care
  • Infectious Diseases
  • Cardiology
  • Neurosurgery
  • Cognitive disorders
  • Neurovascular
  • Colorectal
  • Nutrition and Dietetics
  • Dermatology
  • Orthopaedics
  • Ear, Nose and Throat (ENT)
  • Pain medicine
  • Endocrine
  • Palliative and Supportive Care
  • Fracture
  • Plastics
  • Gastroenterology
  • Prescription &Opioid Management
  • General Rehabilitation
  • Rheumatology
  • General Surgery
  • Spinal
  • Immunology


A business case is being developed for further roll out of the Engage Outpatients program across other SESLHD outpatient services.