Our team includes doctors, nurses and allied health staff who work together with you, your family and carer to meet your physical, mental and emotional needs while you are in hospital and to begin planning for when you leave hospital.

The aged care wards offer nursing care to patients 24 hours a day, seven days a week. A doctor is always on call. Other members of the team are available from 8am to 5pm, Monday to Friday. Our nurses will try to connect you with other members of staff at your request but, depending on the time and day and the seriousness of the situation, you may have to wait, particularly when it is after hours or on the weekend. We know this can be frustrating, especially if you are worried about your relative, and will do what we can to answer questions in the meantime.

We value your opinions and know that clear communication is essential for your care. If you do not understand anything please ask us:

• Why are you doing that?
• What does that word mean?
• What does that procedure involve?
• What alternatives are there?
• What side-effects might there be?
• How will this help?

When it comes to sharing information with family and friends, it is helpful if one person takes responsibility for asking staff for updates and passing this information on to the others.

What happens if my relative is transferred to another ward in the hospital?

Sometimes, due to bed availability or specific care needs of a patient, patients may be admitted to other wards around the hospital. These patients will still be cared for by the aged care team and will be seen on a regular basis.

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

www.myagedcare.gov.au is an Australian Government website and national phone line (1800 200 422) with up-to-date information about Australia’s aged care system and services. It assists people to navigate the aged care system and provides referrals for assessment and service provision

The Aged Care Information Line provides information on home and community care and financial benefits. Telephone 1800 500 853 TTY 1800 555 677

Our team includes doctors, nurses and allied health staff who work together with you, your family and carer to meet your physical, mental and emotional needs while you are in hospital and to begin planning for when you leave hospital.

The aged care wards offer nursing care to patients 24 hours a day, seven days a week. A doctor is always on call. Other members of the team are available from 8am to 5pm, Monday to Friday. Our nurses will try to connect you with other members of staff at your request but, depending on the time and day and the seriousness of the situation, you may have to wait, particularly when it is after hours or on the weekend. We know this can be frustrating, especially if you are worried about your relative, and will do what we can to answer questions in the meantime.

We value your opinions and know that clear communication is essential for your care. If you do not understand anything please ask us:

• Why are you doing that?
• What does that word mean?
• What does that procedure involve?
• What alternatives are there?
• What side-effects might there be?
• How will this help?

When it comes to sharing information with family and friends, it is helpful if one person takes responsibility for asking staff for updates and passing this information on to the others.

What happens if my relative is transferred to another ward in the hospital?

Sometimes, due to bed availability or specific care needs of a patient, patients may be admitted to other wards around the hospital. These patients will still be cared for by the aged care team and will be seen on a regular basis.

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

www.myagedcare.gov.au is an Australian Government website and national phone line (1800 200 422) with up-to-date information about Australia’s aged care system and services. It assists people to navigate the aged care system and provides referrals for assessment and service provision

The Aged Care Information Line provides information on home and community care and financial benefits. Telephone 1800 500 853 TTY 1800 555 677

Our team includes doctors, nurses and allied health staff who work together with you, your family and carer to meet your physical, mental and emotional needs while you are in hospital and to begin planning for when you leave hospital.

The aged care wards offer nursing care to patients 24 hours a day, seven days a week. A doctor is always on call. Other members of the team are available from 8am to 5pm, Monday to Friday. Our nurses will try to connect you with other members of staff at your request but, depending on the time and day and the seriousness of the situation, you may have to wait, particularly when it is after hours or on the weekend. We know this can be frustrating, especially if you are worried about your relative, and will do what we can to answer questions in the meantime.

We value your opinions and know that clear communication is essential for your care. If you do not understand anything please ask us:

• Why are you doing that?
• What does that word mean?
• What does that procedure involve?
• What alternatives are there?
• What side-effects might there be?
• How will this help?

When it comes to sharing information with family and friends, it is helpful if one person takes responsibility for asking staff for updates and passing this information on to the others.

What happens if my relative is transferred to another ward in the hospital?

Sometimes, due to bed availability or specific care needs of a patient, patients may be admitted to other wards around the hospital. These patients will still be cared for by the aged care team and will be seen on a regular basis.

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

www.myagedcare.gov.au is an Australian Government website and national phone line (1800 200 422) with up-to-date information about Australia’s aged care system and services. It assists people to navigate the aged care system and provides referrals for assessment and service provision

The Aged Care Information Line provides information on home and community care and financial benefits. Telephone 1800 500 853 TTY 1800 555 677

Our team consists of:

Medical

• Dr Lesley Andrews (Head of Department)
• Associate Professor Kathy Tucker AO (Clinical Geneticist Clinical Lead)
• Dr Milita Zaheed
• Dr Minmin Lin

Genetic Counsellors

• Rachel Williams (Senior Genetic Counsellor Network Clinical Lead)
• Tanya Dwarte (Senior Genetic Counsellor)
• Catherine Speechly (Senior Genetic Counsellor)
• Nicole Cousens
• Bridget Douglas
• Ella Zurita

If you are concerned about your own diagnosis of cancer or your family history, speak to your doctor for a referral to the Hereditary Cancer Centre.

Please ask your doctor to send us your referral letter. We will also ask you to complete a registration form. You can do this now by completing this and sending it in with your referral. Otherwise, our administration staff will contact you to complete this with you.

Once we have received your referral, a member of our staff will contact you to make your appointment.

If you need to change or cancel your appointment, please call us on 02 9382 5107.

You will be asked about your personal medical history and your family history of cancer. Our staff will assess your risk and whether genetic testing could help your family. We also give advice about screening and ways to reduce cancer risk.

If you are an Australian Medicare or Veteran Affairs card holder, your appointment will be bulk billed.

• Current Medicare card or Veteran Affairs card
• Any Health Care Card, Pensioner Concession Card or Commonwealth Seniors Health Care Card
• Insurer details (eg workers compensation, public liability or third party)
• Your private health fund membership card if you are currently insured with a private health fund
• Recent X-rays or medical images and their reports, if applicable
• Activities to keep you entertained while waiting (for example, a book, music player with headphones, crosswords). There is also a television and magazines available in the waiting area.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Our Centre is involved in national and international research to improve care for people with an inherited cancer genetic condition. Your doctor or genetic counsellor may talk with you about research at your appointment.

 We are a teaching hospital and medical trainees, student doctors and genetic counsellors may be involved and supervised by senior staff during your visit. You have the right to say no. If you do so, this will not change your care in any way.

Our team consists of:

Medical

• Dr Lesley Andrews (Head of Department)
• Associate Professor Kathy Tucker AO (Clinical Geneticist Clinical Lead)
• Dr Milita Zaheed
• Dr Minmin Lin

Genetic Counsellors

• Rachel Williams (Senior Genetic Counsellor Network Clinical Lead)
• Tanya Dwarte (Senior Genetic Counsellor)
• Catherine Speechly (Senior Genetic Counsellor)
• Nicole Cousens
• Bridget Douglas
• Ella Zurita

If you are concerned about your own diagnosis of cancer or your family history, speak to your doctor for a referral to the Hereditary Cancer Centre.

Please ask your doctor to send us your referral letter. We will also ask you to complete a registration form. You can do this now by completing this and sending it in with your referral. Otherwise, our administration staff will contact you to complete this with you.

Once we have received your referral, a member of our staff will contact you to make your appointment.

If you need to change or cancel your appointment, please call us on 02 9382 5107.

You will be asked about your personal medical history and your family history of cancer. Our staff will assess your risk and whether genetic testing could help your family. We also give advice about screening and ways to reduce cancer risk.

If you are an Australian Medicare or Veteran Affairs card holder, your appointment will be bulk billed.

• Current Medicare card or Veteran Affairs card
• Any Health Care Card, Pensioner Concession Card or Commonwealth Seniors Health Care Card
• Insurer details (eg workers compensation, public liability or third party)
• Your private health fund membership card if you are currently insured with a private health fund
• Recent X-rays or medical images and their reports, if applicable
• Activities to keep you entertained while waiting (for example, a book, music player with headphones, crosswords). There is also a television and magazines available in the waiting area.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Our Centre is involved in national and international research to improve care for people with an inherited cancer genetic condition. Your doctor or genetic counsellor may talk with you about research at your appointment.

 We are a teaching hospital and medical trainees, student doctors and genetic counsellors may be involved and supervised by senior staff during your visit. You have the right to say no. If you do so, this will not change your care in any way.

Our palliative care team includes:

• Doctors
• Specialist nurses (Clinical Nurse Consultants and Nurse Practitioners)
• Occupational therapists 
• Physiotherapists
• Pharmacists
• Speech Pathologists
• Social workers
• Dieticians
• Clinical psychologists.

We also work with your family, Medical Specialist and family doctor (GP).

If you live in our hospitals catchment area and have a life-limiting illness such as cancer, emphysema or heart disease you may be referred by your local family doctor (GP) or a medical specialist to use our services. Ask your doctor to make an electronic referral for you. 

We will send you an appointment letter in the mail, confirming the date and time and where you should go for your appointment.

If you need to change or cancel your appointment, please call us on 9382 5111.

• Current Medicare card or Veteran Affairs card
• Any Health Care Card, Pensioner Concession Card or Commonwealth Seniors Health Care Card.
• Your Private Health Fund Membership card if you are currently insured with a private health fund.
• A list of your current medications.
• Recent X-rays or medical images and their reports, if applicable.
• Activities to keep you entertained while waiting (for example, a book, music player with headphones, crosswords).

Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) National on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

We are a teaching hospital, and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no, and this will not impact on the services we provide.

What is Palliative Care?

Palliative Care NSW

Your role as a carer

Our palliative care team includes:

• Doctors
• Specialist nurses (Clinical Nurse Consultants and Nurse Practitioners)
• Occupational therapists 
• Physiotherapists
• Pharmacists
• Speech Pathologists
• Social workers
• Dieticians
• Clinical psychologists.

We also work with your family, Medical Specialist and family doctor (GP).

If you live in our hospitals catchment area and have a life-limiting illness such as cancer, emphysema or heart disease you may be referred by your local family doctor (GP) or a medical specialist to use our services. Ask your doctor to make an electronic referral for you. 

We will send you an appointment letter in the mail, confirming the date and time and where you should go for your appointment.

If you need to change or cancel your appointment, please call us on 9382 5111.

• Current Medicare card or Veteran Affairs card
• Any Health Care Card, Pensioner Concession Card or Commonwealth Seniors Health Care Card.
• Your Private Health Fund Membership card if you are currently insured with a private health fund.
• A list of your current medications.
• Recent X-rays or medical images and their reports, if applicable.
• Activities to keep you entertained while waiting (for example, a book, music player with headphones, crosswords).

Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) National on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

We are a teaching hospital, and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no, and this will not impact on the services we provide.

What is Palliative Care?

Palliative Care NSW

Your role as a carer