Monday to Friday

8.00am - 4.30pm

Older adult patients with complex medical conditions, often including dementia and memory problems.  We provide medical care for older people, including memory, falls and social assessments.  We manage complex medical conditions and their interactions in older people using a face to face consultation, clinical and other assessments.

To access this service, patients require a referral from their GP for assessment of problems in older persons.

Geriatric Flying service for the acute care of the elderly in Aged Care facilities.

Quick Response Team of allied health staff for rapid assessment of acute issues in our elderly patients at home.

Hospital In The Home (HITH) for the provision of medical care in the home.

Our specialty geriatrics outpatient clinics are available every day of the week at 2 locations - in both the Hospital Outpatients, Prince William Wing (02 9113 2423) and within the Aged Care building at 3 Chapel St (02 9113 2183).

Monday

• Dr Xu and Dr Chuang: 13:00 - 16:30 (Outpatients Dept)
• Dr Michael Wang: 13:00 - 16:00 (Aged Care Dept)
• Dr Madeleine Cameron 14:00 - 16:00 (Aged Care Dept)

Tuesday

• Dr Caroline Chau: 09:00 - 12:00 (Outpatients Department)
• Dr Chris Dedousis: 09.30 - 14:00 (Aged Care Dept)
• Prof Peter Smerdely: 14:00 - 16:00 (Aged Care Dept)
  
   

Wednesday

• Dr Morfis and Dr Wilkinson: 09:00 - 12:00 (Outpatients Dept)
• Dr Baird: 09:00 - 12:00 (Aged Care Dept)
• Dr Michael Wang: 13:00 - 16:00 (Aged Care Dept)
• Perioperative and Bariatric: 14:00 - 17:00 (Aged Care Dept)

Thursday

• Dr Cordato and Prof Smerdely: 13:00 - 16:00 (Aged Care Dept)
• Dr Pickard: 12:00 - 16:00 (Outpatients Dept)

Friday

• Dr Baldwin: 09:00 - 12:00 (Outpatients Dept)

Can I choose the day and time I attend the department for my appointment?

We have doctor clinics, allied health clinics and nursing clinics at set times.  We try to find an appointment time that allows you to attend.

Will I always see the same doctor at each visit?

The St George Hospital is a teaching hospital so you will be seen by a specialist doctor or a specialist doctor in training.  You will stay under the care of the specialist doctor but you may see the doctor in training for your appointments.

Who can I bring with me to my appointment?

There is limited seating so please bring along only one support person (for example, a family member, friend or carer) with you.

You will need a referral letter from your local general practitioner (GP) or specialty doctor to use this service.  Please ask them to write you a referral letter explaining your medical history, relevant test results, X-ray results and what medicines you are taking. Please send the referral by email (seslhd-stgaged@health.nsw.gov.au), fax (9113 3979) or post (3 Chapel St, Kogarah, NSW, 2217).

We will then send you a letter in the post with the details of your appointment date, time and location.  If an appointment cannot be made we will send you a letter confirming that you are on the outpatient waiting list for the next available appointment.  Please let us know if your address and/or phone number changes.

If you need to change or cancel your appointment please telephone 02 9113 2183.

Waiting times for an appointment are different for each specialty and depends on the seriousness of your medical condition.  The department is busy and there may be delays when you arrive for your appointment.  Most people are seen within 1 to 3 hours. We ask that you arrive at your allocated appointment time to prevent having to wait longer.

Appointment Reminders

If we have your mobile phone number in our system you will receive a text message reminding you of your appointment date and time 3 days before your appointment.

• Current Medicare card or Veterans Affairs card
• Any Health Care card, Pensioner Concession card or Commonwealth Seniors Health Care card
• Insurer details (eg workers compensation, public liability or third party)
• Your private health fund membership card if you are currently insured with a private health fund
• Recent X-rays or medical images and their reports, if applicable
• Activities to keep you entertained while waiting (for example, a book, music player with headphones, crosswords).  There is also a television and magazines available in the waiting area.
• If you have any particular medical needs we suggest you come prepared (for example, bring your medicines, if you are diabetic please bring food).
• To avoid missing your appointment we suggest you collect refreshments from the cafes location in the foyer of the hospital before checking in.  If you need to leave the waiting area for any reason please inform staff at the reception desk.

My Aged Care - https://www.myagedcare.gov.au

Dementia Australia - https://www.dementia.org.au

Stepping On - https://www.seslhd.health.nsw.gov.au/stepping-on

Forward with dementia - https://www.forwardwithdementia.org.au

Australian Dementia Clinics - https://www.australiandementianetwork.org.au

We are a teaching hospital for UNSW Medicine and Health and you may be asked to be involved in research or for a medical student to be present at your appointment.  You have a right to say no.  If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter.  You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450.  Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

To use this service you must be:

• over 45 years of age
• must reside in Randwick, Botany, Waverley, Woollahra and parts of City of Sydney Local Government Area

You, your family or local Doctor can make a referral for you to see our Advance Care Planning Nurse.

To make an appointment contact the Northern Network Access and Referral Centre (NNARC) on 9369 0400 and our nurse will call you to make a convenient time to visit you in your home.

Please discuss your wishes to develop a plan with your local Doctor. 

What happens if I have an appointment and will not be available for the visit?

If you are not available for an appointment please contact the NNARC referral centre.
 

There is a waiting time for this service. Usually between 2 - 6 weeks from date of referral.

For information on developing an advance care plan or directive see:

• NSW Health booklet and form Making an Advance Care Directive

For further information see:

• NSW Health information brochure on advance care planning
• Booklet and form for Enduring Guardianship in NSW
• https://www.nsw.gov.au/life-events/planning-for-end-of-life

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Prince of Wales Hospital is a teaching hospital and you may be asked for your permission for a student to be present during the visits. You have the right to say no. If you do so, this will not influence the treatment or services available to you.

Public education sessions can be arranged by request. Please contact 02 9382 2984.

To use this service you must be:

• over 45 years of age
• must reside in Randwick, Botany, Waverley, Woollahra and parts of City of Sydney Local Government Area

You, your family or local Doctor can make a referral for you to see our Advance Care Planning Nurse.

To make an appointment contact the Northern Network Access and Referral Centre (NNARC) on 9369 0400 and our nurse will call you to make a convenient time to visit you in your home.

Please discuss your wishes to develop a plan with your local Doctor. 

What happens if I have an appointment and will not be available for the visit?

If you are not available for an appointment please contact the NNARC referral centre.
 

There is a waiting time for this service. Usually between 2 - 6 weeks from date of referral.

For information on developing an advance care plan or directive see:

• NSW Health booklet and form Making an Advance Care Directive

For further information see:

• NSW Health information brochure on advance care planning
• Booklet and form for Enduring Guardianship in NSW
• https://www.nsw.gov.au/life-events/planning-for-end-of-life

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Prince of Wales Hospital is a teaching hospital and you may be asked for your permission for a student to be present during the visits. You have the right to say no. If you do so, this will not influence the treatment or services available to you.

Public education sessions can be arranged by request. Please contact 02 9382 2984.

Our team includes doctors, nurses and allied health staff who work together with you, your family and carer to meet your physical, mental and emotional needs while you are in hospital and to begin planning for when you leave hospital.

The aged care wards offer nursing care to patients 24 hours a day, seven days a week. A doctor is always on call. Other members of the team are available from 8am to 5pm, Monday to Friday. Our nurses will try to connect you with other members of staff at your request but, depending on the time and day and the seriousness of the situation, you may have to wait, particularly when it is after hours or on the weekend. We know this can be frustrating, especially if you are worried about your relative, and will do what we can to answer questions in the meantime.

We value your opinions and know that clear communication is essential for your care. If you do not understand anything please ask us:

• Why are you doing that?
• What does that word mean?
• What does that procedure involve?
• What alternatives are there?
• What side-effects might there be?
• How will this help?

When it comes to sharing information with family and friends, it is helpful if one person takes responsibility for asking staff for updates and passing this information on to the others.

What happens if my relative is transferred to another ward in the hospital?

Sometimes, due to bed availability or specific care needs of a patient, patients may be admitted to other wards around the hospital. These patients will still be cared for by the aged care team and will be seen on a regular basis.

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

www.myagedcare.gov.au is an Australian Government website and national phone line (1800 200 422) with up-to-date information about Australia’s aged care system and services. It assists people to navigate the aged care system and provides referrals for assessment and service provision

The Aged Care Information Line provides information on home and community care and financial benefits. Telephone 1800 500 853 TTY 1800 555 677

Our team includes doctors, nurses and allied health staff who work together with you, your family and carer to meet your physical, mental and emotional needs while you are in hospital and to begin planning for when you leave hospital.

The aged care wards offer nursing care to patients 24 hours a day, seven days a week. A doctor is always on call. Other members of the team are available from 8am to 5pm, Monday to Friday. Our nurses will try to connect you with other members of staff at your request but, depending on the time and day and the seriousness of the situation, you may have to wait, particularly when it is after hours or on the weekend. We know this can be frustrating, especially if you are worried about your relative, and will do what we can to answer questions in the meantime.

We value your opinions and know that clear communication is essential for your care. If you do not understand anything please ask us:

• Why are you doing that?
• What does that word mean?
• What does that procedure involve?
• What alternatives are there?
• What side-effects might there be?
• How will this help?

When it comes to sharing information with family and friends, it is helpful if one person takes responsibility for asking staff for updates and passing this information on to the others.

What happens if my relative is transferred to another ward in the hospital?

Sometimes, due to bed availability or specific care needs of a patient, patients may be admitted to other wards around the hospital. These patients will still be cared for by the aged care team and will be seen on a regular basis.

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

www.myagedcare.gov.au is an Australian Government website and national phone line (1800 200 422) with up-to-date information about Australia’s aged care system and services. It assists people to navigate the aged care system and provides referrals for assessment and service provision

The Aged Care Information Line provides information on home and community care and financial benefits. Telephone 1800 500 853 TTY 1800 555 677

Our team includes doctors, nurses and allied health staff who work together with you, your family and carer to meet your physical, mental and emotional needs while you are in hospital and to begin planning for when you leave hospital.

The aged care wards offer nursing care to patients 24 hours a day, seven days a week. A doctor is always on call. Other members of the team are available from 8am to 5pm, Monday to Friday. Our nurses will try to connect you with other members of staff at your request but, depending on the time and day and the seriousness of the situation, you may have to wait, particularly when it is after hours or on the weekend. We know this can be frustrating, especially if you are worried about your relative, and will do what we can to answer questions in the meantime.

We value your opinions and know that clear communication is essential for your care. If you do not understand anything please ask us:

• Why are you doing that?
• What does that word mean?
• What does that procedure involve?
• What alternatives are there?
• What side-effects might there be?
• How will this help?

When it comes to sharing information with family and friends, it is helpful if one person takes responsibility for asking staff for updates and passing this information on to the others.

What happens if my relative is transferred to another ward in the hospital?

Sometimes, due to bed availability or specific care needs of a patient, patients may be admitted to other wards around the hospital. These patients will still be cared for by the aged care team and will be seen on a regular basis.

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

www.myagedcare.gov.au is an Australian Government website and national phone line (1800 200 422) with up-to-date information about Australia’s aged care system and services. It assists people to navigate the aged care system and provides referrals for assessment and service provision

The Aged Care Information Line provides information on home and community care and financial benefits. Telephone 1800 500 853 TTY 1800 555 677

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Traditional Aged Care Program (TACP) Brochure