NSW Telestroke Service

Member for

3 years 1 month
Submitted by Emily.Mackinlay on

How we can help you

Prince of Wales Hospital in Sydney, hosts the NSW Telestroke Service. Our service supports hospitals in regional and remote NSW to care for people who have symptoms of stroke. This is a virtual, telehealth service, meaning our doctors provide services via telephone or videoconference.

Stroke

A stroke is a serious medical emergency that occurs when there is a decrease in the blood supply to your brain and seriously affects its function. Urgent medical attention is required to prevent permanent damage or possibly death.

If you are worried that you, or your family/friend is having a stroke, dial 000 immediately and ask for an ambulance.

You can find the signs and symptoms for stroke in this Stroke Foundation information.

Our service saves lives by providing immediate access to stroke specialists for urgent assessment, diagnosis and treatment. By using technology our doctors are able to work from another location to provide care in local hospitals, helping patients to stay close to home. We are able to provide this service 24 hours a day, 7 days a week.

This video will show you how our service works to help you if you are having a stroke.

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Location Details
In an emergency always dial 000 and ask for an ambulance. If you need to contact the NSW Telestroke Service office, contact:
Phone
02 9382 4069
Fax
02 9382 3143
Street address
NSW Telestroke Service Office
Campus Centre Level 0
Prince of Wales Hospital
Barker Street
Randwick NSW 2031

Medical Director

Professor Ken Butcher

Operations Manager

Claire Gill

Office hours

Mondays to Fridays, 8:00 am - 4:30 pm

Closed weekends.

How to find our office

Our team is based at Prince of Wales Hospital, Campus Centre Level 0 

(Building 16 on our campus map).

Location Media
Meta Description
The NSW Telestroke Service is based at Prince of Wales Hospital. Our specialised Stroke Doctors will work remotely (online and over the telephone) with your local health care team in rural or remote NSW to diagnose and treat your stroke or TIA.
Service Type

Our team includes Doctors, nurses, and people skilled in information technology, radiology and administration. Our Doctors are specialised in caring for people who experience stroke and are based in Hospitals across NSW. 

We work with rural and regional referral Hospitals that have the equipment, imaging and staffing to connect with our service. 

Stroke is a medical emergency. If you are experiencing a stroke you need urgent diagnosis and treatment to prevent damage to your brain. If you, or a loved one, has had a stroke, call an ambulance. The ambulance will assess you and take you to a hospital that provides stroke care.

The Emergency Department will assess you further. If they think that you have had a stroke, they may call the NSW Telestroke Service and discuss your condition with a specialist doctor. The telestroke specialst doctor will ask the hospital to order some blood tests and imaging of your brain. The specialist doctor can see these images from their location and will work with the Emergency Department team to make a diagnosis and recommend treatment. The team looking after you will talk to you about the options, and can also talk to your family. 

For more information on the NSW Telestroke Service see our patient information pamphlet.

NSW Telestroke how our service works

 

Our stroke specialists will talk with you, your support person, and the local hospital team about your diagnosis, treatment and management options. If you or your support person are not able to be consulted prior to treatment, the telestroke doctor will make a treatment decision on your behalf to avoid delays and potentially increase your chance of recovery.

An ischaemic stroke is when you have a clot blocking a blood vessel and reducing the blood (and oxygen) being carried to your brain. The aim of treatment is to remove the blockage as quickly as we can and re-establish the blood flow to your brain. Two of the treatments are:

  • Thombolysis - We give you a medicine that dissolves the clot and improves the blood flow. See our fact sheet for more information.
  • Endovascular clot retrieval (ECR or thrombectomy) - When a large blood vessel in the brain is blocked, a procedure to remove the clot may provide your best chance of recovery. This can occur after thrombolysis has been used. See our fact sheet for more information. 

NSW Telestroke is a virtual care service available 24/7.

It gives regional & remote hospitals access to tools and specialist neurology doctors who provide expert advice about treatment. The service is being rolled out statewide to 23 regional hospitals.

NSW Telestroke Service

Member for

3 years 1 month
Submitted by Emily.Mackinlay on

How we can help you

Prince of Wales Hospital in Sydney, hosts the NSW Telestroke Service. Our service supports hospitals in regional and remote NSW to care for people who have symptoms of stroke. This is a virtual, telehealth service, meaning our doctors provide services via telephone or videoconference.

Stroke

A stroke is a serious medical emergency that occurs when there is a decrease in the blood supply to your brain and seriously affects its function. Urgent medical attention is required to prevent permanent damage or possibly death.

If you are worried that you, or your family/friend is having a stroke, dial 000 immediately and ask for an ambulance.

You can find the signs and symptoms for stroke in this Stroke Foundation information.

Our service saves lives by providing immediate access to stroke specialists for urgent assessment, diagnosis and treatment. By using technology our doctors are able to work from another location to provide care in local hospitals, helping patients to stay close to home. We are able to provide this service 24 hours a day, 7 days a week.

This video will show you how our service works to help you if you are having a stroke.

Subtitle 1
Lorem ipsum dolor sit amet
Subtitle 2
Lorem ipsum dolor sit amet
Subtitle 3
Lorem ipsum dolor sit amet
Location Details
In an emergency always dial 000 and ask for an ambulance. If you need to contact the NSW Telestroke Service office, contact:
Phone
02 9382 4069
Fax
02 9382 3143
Street address
NSW Telestroke Service Office
Campus Centre Level 0
Prince of Wales Hospital
Barker Street
Randwick NSW 2031

Medical Director

Professor Ken Butcher

Operations Manager

Claire Gill

Office hours

Mondays to Fridays, 8:00 am - 4:30 pm

Closed weekends.

How to find our office

Our team is based at Prince of Wales Hospital, Campus Centre Level 0 

(Building 16 on our campus map).

Location Media
Meta Description
The NSW Telestroke Service is based at Prince of Wales Hospital. Our specialised Stroke Doctors will work remotely (online and over the telephone) with your local health care team in rural or remote NSW to diagnose and treat your stroke or TIA.
Service Type

Our team includes Doctors, nurses, and people skilled in information technology, radiology and administration. Our Doctors are specialised in caring for people who experience stroke and are based in Hospitals across NSW. 

We work with rural and regional referral Hospitals that have the equipment, imaging and staffing to connect with our service. 

Stroke is a medical emergency. If you are experiencing a stroke you need urgent diagnosis and treatment to prevent damage to your brain. If you, or a loved one, has had a stroke, call an ambulance. The ambulance will assess you and take you to a hospital that provides stroke care.

The Emergency Department will assess you further. If they think that you have had a stroke, they may call the NSW Telestroke Service and discuss your condition with a specialist doctor. The telestroke specialst doctor will ask the hospital to order some blood tests and imaging of your brain. The specialist doctor can see these images from their location and will work with the Emergency Department team to make a diagnosis and recommend treatment. The team looking after you will talk to you about the options, and can also talk to your family. 

For more information on the NSW Telestroke Service see our patient information pamphlet.

NSW Telestroke how our service works

 

Our stroke specialists will talk with you, your support person, and the local hospital team about your diagnosis, treatment and management options. If you or your support person are not able to be consulted prior to treatment, the telestroke doctor will make a treatment decision on your behalf to avoid delays and potentially increase your chance of recovery.

An ischaemic stroke is when you have a clot blocking a blood vessel and reducing the blood (and oxygen) being carried to your brain. The aim of treatment is to remove the blockage as quickly as we can and re-establish the blood flow to your brain. Two of the treatments are:

  • Thombolysis - We give you a medicine that dissolves the clot and improves the blood flow. See our fact sheet for more information.
  • Endovascular clot retrieval (ECR or thrombectomy) - When a large blood vessel in the brain is blocked, a procedure to remove the clot may provide your best chance of recovery. This can occur after thrombolysis has been used. See our fact sheet for more information. 

NSW Telestroke is a virtual care service available 24/7.

It gives regional & remote hospitals access to tools and specialist neurology doctors who provide expert advice about treatment. The service is being rolled out statewide to 23 regional hospitals.

NSW Telestroke Service

Member for

3 years 1 month
Submitted by Emily.Mackinlay on

How we can help you

Prince of Wales Hospital in Sydney, hosts the NSW Telestroke Service. Our service supports hospitals in regional and remote NSW to care for people who have symptoms of stroke. This is a virtual, telehealth service, meaning our doctors provide services via telephone or videoconference.

Stroke

A stroke is a serious medical emergency that occurs when there is a decrease in the blood supply to your brain and seriously affects its function. Urgent medical attention is required to prevent permanent damage or possibly death.

If you are worried that you, or your family/friend is having a stroke, dial 000 immediately and ask for an ambulance.

You can find the signs and symptoms for stroke in this Stroke Foundation information.

Our service saves lives by providing immediate access to stroke specialists for urgent assessment, diagnosis and treatment. By using technology our doctors are able to work from another location to provide care in local hospitals, helping patients to stay close to home. We are able to provide this service 24 hours a day, 7 days a week.

This video will show you how our service works to help you if you are having a stroke.

Subtitle 1
Lorem ipsum dolor sit amet
Subtitle 2
Lorem ipsum dolor sit amet
Subtitle 3
Lorem ipsum dolor sit amet
Location Details
In an emergency always dial 000 and ask for an ambulance. If you need to contact the NSW Telestroke Service office, contact:
Phone
02 9382 4069
Fax
02 9382 3143
Street address
NSW Telestroke Service Office
Campus Centre Level 0
Prince of Wales Hospital
Barker Street
Randwick NSW 2031

Medical Director

Professor Ken Butcher

Operations Manager

Claire Gill

Office hours

Mondays to Fridays, 8:00 am - 4:30 pm

Closed weekends.

How to find our office

Our team is based at Prince of Wales Hospital, Campus Centre Level 0 

(Building 16 on our campus map).

Location Media
Meta Description
The NSW Telestroke Service is based at Prince of Wales Hospital. Our specialised Stroke Doctors will work remotely (online and over the telephone) with your local health care team in rural or remote NSW to diagnose and treat your stroke or TIA.
Service Type

Our team includes Doctors, nurses, and people skilled in information technology, radiology and administration. Our Doctors are specialised in caring for people who experience stroke and are based in Hospitals across NSW. 

We work with rural and regional referral Hospitals that have the equipment, imaging and staffing to connect with our service. 

Stroke is a medical emergency. If you are experiencing a stroke you need urgent diagnosis and treatment to prevent damage to your brain. If you, or a loved one, has had a stroke, call an ambulance. The ambulance will assess you and take you to a hospital that provides stroke care.

The Emergency Department will assess you further. If they think that you have had a stroke, they may call the NSW Telestroke Service and discuss your condition with a specialist doctor. The telestroke specialst doctor will ask the hospital to order some blood tests and imaging of your brain. The specialist doctor can see these images from their location and will work with the Emergency Department team to make a diagnosis and recommend treatment. The team looking after you will talk to you about the options, and can also talk to your family. 

For more information on the NSW Telestroke Service see our patient information pamphlet.

NSW Telestroke how our service works

 

Our stroke specialists will talk with you, your support person, and the local hospital team about your diagnosis, treatment and management options. If you or your support person are not able to be consulted prior to treatment, the telestroke doctor will make a treatment decision on your behalf to avoid delays and potentially increase your chance of recovery.

An ischaemic stroke is when you have a clot blocking a blood vessel and reducing the blood (and oxygen) being carried to your brain. The aim of treatment is to remove the blockage as quickly as we can and re-establish the blood flow to your brain. Two of the treatments are:

  • Thombolysis - We give you a medicine that dissolves the clot and improves the blood flow. See our fact sheet for more information.
  • Endovascular clot retrieval (ECR or thrombectomy) - When a large blood vessel in the brain is blocked, a procedure to remove the clot may provide your best chance of recovery. This can occur after thrombolysis has been used. See our fact sheet for more information. 

NSW Telestroke is a virtual care service available 24/7.

It gives regional & remote hospitals access to tools and specialist neurology doctors who provide expert advice about treatment. The service is being rolled out statewide to 23 regional hospitals.

Amidst the fast paced bustle of the corridors of our District’s hospitals is an unseen army – our Dock, Goods and Stores teams.



Outback Eye Service

Member for

7 years 7 months
Submitted by Jacqueline.Ste… on

How we can help you

Our specialist team provide care for adults and children living in rural areas who have eye problems. We provide assessment, diagnosis, management and treatment, including surgery.

We visit five rural locations: Bourke Hospital, Brewarrina Hospital, Cobar Hospital, Lightning Ridge Hospital, Walgett Hospital.

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Location Details
Contact us
Phone
0418 322 705
Fax
02 9382 2690

Manager

Dr Michael Hennessy

Office opening hours

Monday - Friday 8.00am - 4.30pm 

Our office is located

Department of Ophthalmology, Level 2, South Wing, Edmund Blacket Building, Prince of Wales Hospital, Randwick, NSW

Our services are provided in these locations

Bourke Hospital, Brewarrina Hospital, Cobar Hospital, Lightning Ridge Hospital, Walgett Hospital.

 

Location Media
Meta Description
Our specialist team provide care for adults and children with eye conditions. We visit five rural locations: Bourke Hospital, Brewarrina Hospital, Cobar Hospital, Lightning Ridge Hospital, Walgett Hospital.
Service Type

Our services include:

  • Specialist doctor (Ophthalmologist) clinic appointments for adults and children
  • Cataract surgery - A cataract causes your vision to become cloudy. Cataract surgery removes the lens of your eye and, in most cases, replace it with an artificial lens so your vision is clear.
  • Oculoplastics surgery - Surgical procedures around the eye socket, eyelid, tear ducts and your face. It includes reconstruction of the eye and surrounding structures, and is used to treat a range of problems, including droopy eyelids, tumours (e.g. melanomas), and blocked tear ducts.
  • Optical Coherence Tomography (OCT) and retinal diagnostic testing - We use diagnostic equipment to take scans of your eye. This helps us examine the health of your eye.
  • Visual Field Assessments - Measures how far your eye sees in any direction without moving and how sensitive your vision is in different parts of your eye.

You will need a completed referral form from your local general practitioner (GP) or your specialist to use our services. If you need to make an appointment, please ask your doctor to email or fax us your referral form with any blood and imaging results. Please fax referrals to: 02 9382 2690 or email: WNSWLHD-OESReferrals@health.nsw.gov.au

We will review your referral and send you a letter in the mail with your appointment details. 

Usual wait times may vary. An urgent referral will be seen within 4 weeks.  A non-urgent referral may be seen in up to 12 months.

If you need to change or cancel your appointment, telephone 0418 322 705 or 0419 111 687.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Outback Eye Service

Member for

7 years 7 months
Submitted by Jacqueline.Ste… on

How we can help you

Our specialist team provide care for adults and children living in rural areas who have eye problems. We provide assessment, diagnosis, management and treatment, including surgery.

We visit five rural locations: Bourke Hospital, Brewarrina Hospital, Cobar Hospital, Lightning Ridge Hospital, Walgett Hospital.

Subtitle 1
Lorem ipsum dolor sit amet
Subtitle 2
Lorem ipsum dolor sit amet
Subtitle 3
Lorem ipsum dolor sit amet
Location Details
Contact us
Phone
0418 322 705
Fax
02 9382 2690

Manager

Dr Michael Hennessy

Office opening hours

Monday - Friday 8.00am - 4.30pm 

Our office is located

Department of Ophthalmology, Level 2, South Wing, Edmund Blacket Building, Prince of Wales Hospital, Randwick, NSW

Our services are provided in these locations

Bourke Hospital, Brewarrina Hospital, Cobar Hospital, Lightning Ridge Hospital, Walgett Hospital.

 

Location Media
Meta Description
Our specialist team provide care for adults and children with eye conditions. We visit five rural locations: Bourke Hospital, Brewarrina Hospital, Cobar Hospital, Lightning Ridge Hospital, Walgett Hospital.
Service Type

Our services include:

  • Specialist doctor (Ophthalmologist) clinic appointments for adults and children
  • Cataract surgery - A cataract causes your vision to become cloudy. Cataract surgery removes the lens of your eye and, in most cases, replace it with an artificial lens so your vision is clear.
  • Oculoplastics surgery - Surgical procedures around the eye socket, eyelid, tear ducts and your face. It includes reconstruction of the eye and surrounding structures, and is used to treat a range of problems, including droopy eyelids, tumours (e.g. melanomas), and blocked tear ducts.
  • Optical Coherence Tomography (OCT) and retinal diagnostic testing - We use diagnostic equipment to take scans of your eye. This helps us examine the health of your eye.
  • Visual Field Assessments - Measures how far your eye sees in any direction without moving and how sensitive your vision is in different parts of your eye.

You will need a completed referral form from your local general practitioner (GP) or your specialist to use our services. If you need to make an appointment, please ask your doctor to email or fax us your referral form with any blood and imaging results. Please fax referrals to: 02 9382 2690 or email: WNSWLHD-OESReferrals@health.nsw.gov.au

We will review your referral and send you a letter in the mail with your appointment details. 

Usual wait times may vary. An urgent referral will be seen within 4 weeks.  A non-urgent referral may be seen in up to 12 months.

If you need to change or cancel your appointment, telephone 0418 322 705 or 0419 111 687.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.