Heartlink: managing your heart problems at home
How we can help you
Our service cares for people in the community living with a diagnosis of heart failure.
Our specialised nurse (Cardiac Nurse Practitioner) supports patients, their carers and families with the following services:
-
Education on how to manage your heart failure
-
Assessment and care in your home and/or at our heart failure clinic
-
Medicines to treat heart failure and prevent the need for hospital
-
Other relevant services based on your needs.
Service opening hours
Monday to Friday 8:00am - 4:30pm
Direct phone number
Heartlink service Nurse Practitioner
James McVeigh 0421 057 340
Margaret Ryan 0499 753 065
Our team includes two specialist cardiac nurses called Cardiac Nurse Practitioners.
We work with your local doctor (GP), heart doctor (Cardiologist) and other specialist medical physicians, community pharmacists, Prince of Wales hospital community nursing team, the Prince of Wales Community Management Centre to manage your heart failure in the community.
The service provides support to people living with the local catchment area service by the Prince of Wales Hospital within the following suburbs:
Banksmeadow, Beaconsfield, Botany, Chifley, Clovelly, Coogee, Daceyville, Eastlakes, Hillsdale, Kensington, Kingsford, La Perouse, Little Bay, Malabar, Maroubra, Matraville, Mascot, Pagewood, Randwick & Rosebery (South of Gardeners Road)
You will need to contact the Northern Network Access and Referral Centre and make a referral to access this service. Call them on phone: 02 9389 0400.
Once registered with the Heartlink service, you can make an appointment by contacting our nurses on 0421 057 340 or 0499 753 065. Our service operates Monday to Friday, 8.00am - 4.30pm (excluding public holidays).
We are a teaching hospital, and you may be invited to participate in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide
Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) National on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Heartlink: managing your heart problems at home
How we can help you
Our service cares for people in the community living with a diagnosis of heart failure.
Our specialised nurse (Cardiac Nurse Practitioner) supports patients, their carers and families with the following services:
-
Education on how to manage your heart failure
-
Assessment and care in your home and/or at our heart failure clinic
-
Medicines to treat heart failure and prevent the need for hospital
-
Other relevant services based on your needs.
Service opening hours
Monday to Friday 8:00am - 4:30pm
Direct phone number
Heartlink service Nurse Practitioner
James McVeigh 0421 057 340
Margaret Ryan 0499 753 065
Our team includes two specialist cardiac nurses called Cardiac Nurse Practitioners.
We work with your local doctor (GP), heart doctor (Cardiologist) and other specialist medical physicians, community pharmacists, Prince of Wales hospital community nursing team, the Prince of Wales Community Management Centre to manage your heart failure in the community.
The service provides support to people living with the local catchment area service by the Prince of Wales Hospital within the following suburbs:
Banksmeadow, Beaconsfield, Botany, Chifley, Clovelly, Coogee, Daceyville, Eastlakes, Hillsdale, Kensington, Kingsford, La Perouse, Little Bay, Malabar, Maroubra, Matraville, Mascot, Pagewood, Randwick & Rosebery (South of Gardeners Road)
You will need to contact the Northern Network Access and Referral Centre and make a referral to access this service. Call them on phone: 02 9389 0400.
Once registered with the Heartlink service, you can make an appointment by contacting our nurses on 0421 057 340 or 0499 753 065. Our service operates Monday to Friday, 8.00am - 4.30pm (excluding public holidays).
We are a teaching hospital, and you may be invited to participate in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide
Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) National on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Heartlink: managing your heart problems at home
How we can help you
Our service cares for people in the community living with a diagnosis of heart failure.
Our specialised nurse (Cardiac Nurse Practitioner) supports patients, their carers and families with the following services:
-
Education on how to manage your heart failure
-
Assessment and care in your home and/or at our heart failure clinic
-
Medicines to treat heart failure and prevent the need for hospital
-
Other relevant services based on your needs.
Service opening hours
Monday to Friday 8:00am - 4:30pm
Direct phone number
Heartlink service Nurse Practitioner
James McVeigh 0421 057 340
Margaret Ryan 0499 753 065
Our team includes two specialist cardiac nurses called Cardiac Nurse Practitioners.
We work with your local doctor (GP), heart doctor (Cardiologist) and other specialist medical physicians, community pharmacists, Prince of Wales hospital community nursing team, the Prince of Wales Community Management Centre to manage your heart failure in the community.
The service provides support to people living with the local catchment area service by the Prince of Wales Hospital within the following suburbs:
Banksmeadow, Beaconsfield, Botany, Chifley, Clovelly, Coogee, Daceyville, Eastlakes, Hillsdale, Kensington, Kingsford, La Perouse, Little Bay, Malabar, Maroubra, Matraville, Mascot, Pagewood, Randwick & Rosebery (South of Gardeners Road)
You will need to contact the Northern Network Access and Referral Centre and make a referral to access this service. Call them on phone: 02 9389 0400.
Once registered with the Heartlink service, you can make an appointment by contacting our nurses on 0421 057 340 or 0499 753 065. Our service operates Monday to Friday, 8.00am - 4.30pm (excluding public holidays).
We are a teaching hospital, and you may be invited to participate in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide
Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) National on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Community Nursing Team
How we can help you
Community nurses visit people at home. They are able to discuss what you need and develop a health plan. Some of the things nurses can help with are wound care, managing health problems such as diabetes, managing your medicines and bladder or bowel problems.
Nurses often work with your doctors to manage your conditions. They can support you, your family and carers. They can also give health advice and falls prevention education, information about home-help services and health care equipment.
A community nurse can discuss ways to help you improve or cope with bowel or bladder problems. They also help people manage their urinary catheters. The appointment can be in your own home or at the hospital.
This is a free service. Home visits generally occur between 8am and 1pm.
After receiving a referral a community nurse will phone you within 24 hours to arrange a time to come and visit you in your home.
Hours of operation
Seven days a week.
Community Nursing Team
How we can help you
Community nurses visit people at home. They are able to discuss what you need and develop a health plan. Some of the things nurses can help with are wound care, managing health problems such as diabetes, managing your medicines and bladder or bowel problems.
Nurses often work with your doctors to manage your conditions. They can support you, your family and carers. They can also give health advice and falls prevention education, information about home-help services and health care equipment.
A community nurse can discuss ways to help you improve or cope with bowel or bladder problems. They also help people manage their urinary catheters. The appointment can be in your own home or at the hospital.
This is a free service. Home visits generally occur between 8am and 1pm.
After receiving a referral a community nurse will phone you within 24 hours to arrange a time to come and visit you in your home.
Hours of operation
Seven days a week.
Community Nursing Team
How we can help you
Community nurses visit people at home. They are able to discuss what you need and develop a health plan. Some of the things nurses can help with are wound care, managing health problems such as diabetes, managing your medicines and bladder or bowel problems.
Nurses often work with your doctors to manage your conditions. They can support you, your family and carers. They can also give health advice and falls prevention education, information about home-help services and health care equipment.
A community nurse can discuss ways to help you improve or cope with bowel or bladder problems. They also help people manage their urinary catheters. The appointment can be in your own home or at the hospital.
This is a free service. Home visits generally occur between 8am and 1pm.
After receiving a referral a community nurse will phone you within 24 hours to arrange a time to come and visit you in your home.
Hours of operation
Seven days a week.
Transitional Aged Care Program
Help at home after being in hospital
Our Transitional Aged Care Program (TACP) provides support and slow-stream rehabilitation to older people at home after a stay in hospital. The treating team consisting of Nursing, Physiotherapy, Occupational Therapy, Social Work, Dietetics, Speech Therapy and Community Aide aims to enhance your independence and support your goals to remain living safely at home.
TACP will create a care plan in consultation with you and:
- Support you in making decisions that affect your care
- Advocate for your needs and give you emotional support
- Create a discharge plan to establish long term support at home, and optimise your safety and independence
To receive this program, you must be approved by the Aged Care Assessment Team whilst you are still a patient in hospital and live in the Botany or Randwick LGA.
Your treating team will discuss if TACP is the right program to support your discharge from hospital.
Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Transitional Aged Care Program
Help at home after being in hospital
Our Transitional Aged Care Program (TACP) provides support and slow-stream rehabilitation to older people at home after a stay in hospital. The treating team consisting of Nursing, Physiotherapy, Occupational Therapy, Social Work, Dietetics, Speech Therapy and Community Aide aims to enhance your independence and support your goals to remain living safely at home.
TACP will create a care plan in consultation with you and:
- Support you in making decisions that affect your care
- Advocate for your needs and give you emotional support
- Create a discharge plan to establish long term support at home, and optimise your safety and independence
To receive this program, you must be approved by the Aged Care Assessment Team whilst you are still a patient in hospital and live in the Botany or Randwick LGA.
Your treating team will discuss if TACP is the right program to support your discharge from hospital.
Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Transitional Aged Care Program
Help at home after being in hospital
Our Transitional Aged Care Program (TACP) provides support and slow-stream rehabilitation to older people at home after a stay in hospital. The treating team consisting of Nursing, Physiotherapy, Occupational Therapy, Social Work, Dietetics, Speech Therapy and Community Aide aims to enhance your independence and support your goals to remain living safely at home.
TACP will create a care plan in consultation with you and:
- Support you in making decisions that affect your care
- Advocate for your needs and give you emotional support
- Create a discharge plan to establish long term support at home, and optimise your safety and independence
To receive this program, you must be approved by the Aged Care Assessment Team whilst you are still a patient in hospital and live in the Botany or Randwick LGA.
Your treating team will discuss if TACP is the right program to support your discharge from hospital.
Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Community Dementia Services
How we can help you
Our dementia nurses can visit you at home and give you information and advice on dementia and memory loss. They help your family understand how to best take care of someone with dementia or memory loss. They can also help you access services that will support you in your home.
Our dementia nurses work closely with your doctor, other health workers and other services that are helping you.
1. You need an aged care assessment
You or your carer/family can apply for an assessment through a website called My Aged Care at: www.myagedcare.gov.au or by phoning 1800 200 422.
If you need help to arrange this assessment you can also call the Care Finder service on 1800 346 337 (Monday to Friday 8:30am to 4:30 pm).
2. You will need to contact the Northern Network Access and Referral Service (NNARC)
You, your carer/family or doctor can contact NNARC to arrange an appointment with our Community Dementia Service. Call NNARC on (02) 9369 0400 or email seslhd-nnarc@health.nsw.gov.au.
Please contact our Northern Network Access Referral Service if you need to cancel or change your appointment. Call NNARC on (02) 9369 0400 or email seslhd-nnarc@health.nsw.gov.au.
Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) National on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.