What is NC HiTH? 

The RPM NC HiTH app (“the app”) is designed to monitor infants and their parents who are clinically managed from home by the RHW Newborn Care Centre clinical team to observe feeding, breathing, weight gain and temperature. Information from the app will be used by the team to monitor the infants health and progress to full sucking feed and adequate weight gain.

The RHW Newborn Care Centre clinical team provides care as part of The South Eastern Sydney Local Health District (“SESLHD”) (ABN: 70 442 041 439), SESLHD manages information obtained through the app in accordance with privacy laws in force in New South Wales and Australian privacy laws where applicable. SESLHD also complies with relevant NSW Ministry of Health policies. Additional privacy information can be found here https://www.health.nsw.gov.au/patients/privacy/Pages/default.aspx. Where permitted by law, SESLHD may disclose information to a third party if the disclosure is necessary to prevent or lessen a serious and imminent threat to your life or health of you or another person.

Information from the app will only be used and disclosed by SESLHD for your healthcare. This includes sharing information with the team based at the RHW, your nominated healthcare providers and health professionals involved in your care and other directly related purposes. Information may be gathered automatically by the app or by your manual input. The app also receives notifications from the central server to remind users to enter data. The app does not capture or use any location data.

Information from the app is securely encrypted when it is sent and stored. The information is stored within Australian sovereignty and in accordance with NSW Ministry of Health privacy and security standards. SESLHD may collect, use and disclose de-identified app diagnostic information such as app usage patterns and crash reports. This allows the IT team to understand app use and improve the app in the future. Information collected through the app which is no longer required by SESLHD will be destroyed in accordance with applicable laws.

You have a right to apply for and request amendment of your information. Privacy enquiries should be directed to:

The Privacy Contact Officer, South Eastern Sydney Local Health District

Post: Locked Mail Bag 21 Taren Point NSW 2229

Ph: 02 9382 7638

Email: SESLHD-Mail@health.nsw.gov.au

• Recurrent Miscarriage Clinic
• Obstetric Medicine Clinic
• Reproductive Endocrine Clinic
• Reproductive Survivorship Clinic
• Urology Clinic
• Andrology Services
• Counselling Services
• Preimplantation Genetic Diagnosis (PGD) Services

Affordable Fertility Treatments

Prior to attending your initial consultation at the FRC we ask all patients to attend your GP to have the following investigations ordered (please refer to https://www.fertilityandresearchcentre.com.au/get-started)

In your initial consultation, you will have the opportunity to speak with fertility consultant and their team and go through your medical history and investigation results. Intending patients and their partners must attend this consultation. Depending on the results of the investigations, the clinician may order additional tests and rebook you for a follow-up appointment. They will also discuss what treatments are available to help you achieve a healthy pregnancy and schedule a follow-up appointment to sign consents for the treatment they recommend. Please arrive on time for your appointment and bring in your Medicare card and photo ID. Our administrative team members will then ensure all your personal details are correct.

Fertility Preservation

Once a referral has been received the FRC will contact you within 2 business days to arrange a consultation and investigations.

Early Pregnancy Clinic:

On arrival to the EPAS the woman and/or partner are initially seen and triaged by a midwife who will take a brief history, retrieve scan and blood test results that have been previously completed, particularly blood group, Full Blood Count and ßhCG (pregnancy hormone). The midwife will also offer information, support and counselling as needed by the woman and their partner.

The woman is then seen by either a Resident (doctor) or Registrar (doctor) attending the clinic. The doctor will take a detailed history, and may perform an abdominal and/or vaginal examination. An ultrasound scan and further blood tests will also be ordered. In some cases a formal scan is ordered in the Ultrasound Department of the RHW. At the end of the visit the patient is informed of the blood and scan results. If the pregnancy is ongoing the women are discharged back to the care of their GP.

Women requiring a surgical procedure are admitted, generally to the Day Surgery Unit or the Gynaecology Ward. For some women further blood tests and/or scans are required before a diagnosis can be made, in which case follow up appointments are made to the Early Pregnancy Assessment Service. Women can expect to be at EPAS for approximately 3-4 hours.

Affordable Fertility Treatment:

• NSW Residents
• IVF Treatment is only available to women under the age of 41 years.
• We offer other affordable fertility treatments to women under 43 years.

Fertility Preservation:

• NSW Residents
• Cancer diagnosis includes males/ females of reproductive age as well as children and young adults.
• Can be pre or post cancer treatment.

Early Pregnancy Assessment Service (EPAS):

• NSW Residents
• Women who have bleeding and/or pain before 20 weeks pregnancy
• Women who require a  ßhCG follow up
• Women who have had an ectopic pregnancy treated as an outpatient with methotrexate
• Women who are having a miscarriage treated non surgically
• Women with a non-viable pregnancy on ultrasound.

The Fertility and Research Centre only accepts eReferrals. Please see: https://www.seslhd.health.nsw.gov.au/services-clinics/directory/electro…

HealthLink eReferrals are integrated with multiple software programs, including Medical Director, Best Practice, Genie, Medtech Evolution, Shexie Platinum and Zedmed. These Smartforms integrate with GP practice systems to streamline the completion and submission of electronic referrals. There is no charge for use of eReferrals. SmartForms can be launched directly from practice management software.

Referrers who do not have access to these systems can access SmartForms via the HealthLink Portal. A HealthLink account is required.

User Guide for accessing and completing eReferrals:

• Best Practice: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-bestpractice ·
• Medical Director: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-medicaldirect… 
• Genie: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-genie
• MyHealthLink Portal: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-myhealthlink & https://www.healthlink.com.au/user-guide/myhealthlink-portal/ ·
• HealthPathways: https://sesydney.communityhealthpathways.org/

Referral Criteria

A valid referral for Medicare billing purposes needs to be:

1. Written to a named Doctor within the clinic
2. Signed and dated by referring practitioner including their provider number and place of practice
3. Include length of referral (unless it is a 12-month referral)

Please note that for Fertility Treatments a GP referral must be submitted for both the patient and their partner

Referrals may be rejected from the clinic is there is insufficient information provided.

For referrals to the Early Pregnancy Assessment Service, please refer to the EPAS Referral Guideline

Please write a referral and fax it to 02 9382 6638 or email seslhd-fertilityandresearchcentre@health.nsw.gov.au

Referrals may be rejected from the clinic if there is insufficient information provided.

Once the eReferral has been triaged, you will receive a text message or email with your appointment date and time. 

Appointment wait times:

• Fertility Treatment: 3-4 months depending on clinician.
• Fertility Preservation: You will be contacted by the Fertility and Research Centre within 2 business days of receiving your referral.
• EPAS Services: As required

• Copy of relevant medical diagnosis
• Investigations
• Previous treatments (if applicable)
• Referral
• Medicare Card