Housebound residents of the Sutherland Shire requiring Dietetic services.

Clients who hold a DVA Gold Card should, wherever possible, be referred to a private practice Dietitian who conducts home visits.

• Client must be housebound or unable to access other Dietetics services due to physical or mental health reasons.
• Client must live within the Sutherland Shire.
• Client is able to understand and actively participate in a self-management program (or has a carer who is able to do so).
• Client is aware of the referral and agreeable to Dietetic intervention.
• Clients with a swallowing problem should be seen by a Speech Pathologist before being referred to the Dietitian.

Exclusion Criteria:

• Nursing home and hostel residents.
• Clients receiving level 3 or 4 home care packages (Dietitian should be accessed through package provider).
• Clients who are not housebound or who can access other Dietetics services.
• Clients eligible for NDIS funding (Dietitian should be accessed through NDIS funding).

Persons under 65 years

• Electronic Medical Record (eMR) referral (TSH) or
• Fax an Access and Referral Intake Form  to (02) 9540 7869 or
• Scan and email an Access and Referral Intake Form to SESLHDSouthCareIntake@health.nsw.gov.au
• Persons 65 years and over

Online at ‘My Aged Care’ or phone 1800 200 422

Yes

Referral priorities exist and all referrals will be prioritised according to clinical need

A limited service is provided for clients referred for weight management advice.

Clients will receive an initial assessment and three reviews before being referred onto another service.

Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450.

Tell the operator what language you speak, and then ask the interpreter to set up a telephone conversation between you, an interpreter, and us on 9540 7540.

•  A resident of the Sutherland Shire with a continence or catheter problem.
• Any child with constipation, soiling, daytime and night time wetting.
• Any child or adult with a disability (without Continence NDIS Funding).

Residents of the Sutherland Shire (or residing with) who have a continence or catheter problem.

Exclusions:

1. Clients receiving NDIS Funding for Continence.
2. Clients receiving level 4 home care packages (Continence should be accessed through package provider).
3. DVA Gold Card clients

Persons under 65 years and those aged over 65 years following recent treatment and or those new referral’s requiring ACUTE treatment.

1. Electronic Medical Record (eMR) referral (TSH) or
2. Fax an Access and Referral Intake Form to (02) 9540 7869 or scan and email to SESLHD-SouthCareIntake@health.nsw.gov.au
3. By phone (02) 9540 7956

Persons 65 years and over and those requiring chronic care management.

Online at My Aged Care www.myagedcare.gov.au, or phone 1800 200 422. Can also be accessed through my useful link tab on intranet site.

Clients, relatives or carers can refer themselves to the Continence Service (via MAC if aged 65 and over) or referrals can be made by medical officer, nursing staff and/or allied health staff, RACF. RACF do not have to refer via MAC.

Yes

CATHETER referrals are contacted within 48 hours of a referral being received.

OTHER referrals are categorised and seen on priority waiting list.

There is always a waiting list which can be up to 3 months.

Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450.
Tell the operator what language you speak, and then ask the interpreter to set up a telephone conversation between you, an interpreter, and us on 9540 7540

Persons over 70 years of age who present to the Sutherland Hospital Emergency Department.      
>50 years for the Aboriginal and Torres Strait Islander population.

Exclusion Criteria:               

Persons residing in a residential aged care facility (RACF).

Phone/Page the ASET team member and give details of the person to be referred to ASET once they have been sent to the Emergency Department at Sutherland Hospital.

Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak, and then ask the interpreter to set up a telephone conversation between you, an interpreter, and us on 0400 092 965.

Monday: CLOSED
Tuesday: 9.30 to 16.00
Wednesday: 9.30 to 12.30
Thursday: 9.30 to 16.00
Friday: 9.30 to 13.30 

We see all children from 0 – 15 years old with non-acute medical conditions. 

Exclusion Criteria: 
We can only accept Priority Populations or vulnerable families to our clinic for a behavioural or developmental concern. Patients must also be under the age of 12 years and live within our catchment area within the Sutherland Shire. 

The following patients are considered Priority Populations:

• Aboriginal or Torres Strait Islander
• Out of Home Care
• Refugee
• Health Care Card
• Suspected Abuse / Neglect

If you are a GP and feel a family is vulnerable, please contact us to discuss further. Please call 9540 7384 and ask to speak to the Staff Specialist Paediatrician on site.

The process for referring a patient is: 

• GP/referrer to send through referral via fax to 9540 7545 or email. 
• When the referral is approved, the referral must include:
  • Must be addressed to a specific doctor (Dr Swindlehurst/ Gilbert/Tong/ Berger).
  • has the patient’s date of birth.
  • has current mobile phone and address.
  • has your provider number, date and signature.
  • full details of the patient’s condition, investigations, results, etc.
  • has patient’s Medicare card no.
• The referral will be checked to ensure it is valid, if not extra information will be sourced from the referrer.
• If valid the referral will be triaged by clinic doctor.
• Appointment made as per doctor’s recommendation.
• Patient notified by confirmation letter/phone call. 

A valid referral requires:

• Written by a medical practitioner in a private practice or an SMO (Senior Medical Officer).
• Must be addressed to a specific doctor (Dr Swindlehurst/ Gilbert/Tong/ Berger).
• The referral must include the below:
  • Must be addressed to a specific doctor (Dr Swindlehurst/ Gilbert/Tong/ Berger).
  • has the patient’s date of birth.
  • has current mobile phone and address.
  • has your provider number, date and signature.
  • full details of the patient’s condition, investigations, results etc.
  • has patient’s Medicare card no.
• Signed and dated by referring practitioner and include their Provider Number and place of practice.
• Include length of referral.
• Patient to have signed financial consent form.

Is there a waiting list?

Yes.

Waiting List Details

All referrals are prioritised and allocated according to criteria but for behavioural and developmental concerns where the referral is accepted, the wait is approximately 18 months to 2 years. 

If you hold a valid Medicare card, the visit is Bulk Billed with no gap payment.

If you do not hold a Medicare card, please contact the clinic for further information on fees and payment.

Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak, and then ask the interpreter to set up a telephone conversation between you, an interpreter, and us on 9540 7378.

• Monday: 11.00 to 15.00
• Tuesday: 11.00 to 15.00
• Wednesday: 11.00 to 15.00
• Thursday: 11.00 to 15.00
• Friday: 12.30 to 15.00

Children requiring medical reviews for acute conditions. We see all children from 0 – 15 years.

Exclusion Criteria: 

• Medical speciality conditions. For example, Orthopaedic. 
• Any patients requiring emergency treatment. 
• Children 16 years and over.

The process for referring a patient is: 

• Acute referrals only.
• GP/referrer must call the CARS Clinical Nurse Consultant first on 9540 8484 within office hours or the Paediatric Registrar on call through the switch board on 9540 7111 to discuss the referral. Do not fax a referral until after discussion with CARS staff.
• When the referral is approved, the referral must include:
  • Must be addressed to a specific doctor (Dr Swindlehurst/ Tong/ Berger).
  • has the patient’s date of birth.
  • has current mobile phone and address.
  • has your provider number, date and signature.
  • full details of the patient’s condition, investigations, results, etc.
  • has patient’s Medicare card no.
• GP/referrer to send through referral via fax or email. Details above. 
• The referral will be checked to ensure it is valid, if not extra information will be sourced from the referrer. 
• If valid, the referral will be triaged by clinic Clinical Nurse Consultant or Paediatrician.
• Appointment made as per doctor’s recommendation.
• Patient notified by confirmation phone call.

A valid referral requires:

• Written by a medical practitioner in a private practice or an SMO (Senior Medical Officer).
• Must be addressed to a specific doctor (Dr Swindlehurst/ Tong/ Berger).
• The referral must include the below:
  • Must be addressed to a specific doctor (Dr Swindlehurst/ Tong/ Berger).
  • has the patient’s date of birth.
  • has current mobile phone and address.
  • has patient’s Medicare card no.
  • has your provider number, date and signature.
  • full details of the patient’s condition, investigations, results, etc.
• Signed and dated by referring practitioner and include their Provider Number and place of practice.
• Include length of referral.

Is there a waiting list?

N/A.

Waiting List Details

All referrals are prioritised and allocated according to criteria.

If you hold a valid Medicare card, the visit is Bulk Billed with no gap payment.

If you do not hold a Medicare card, please contact the clinic for further information on fees and payment.

Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak, and then ask the interpreter to set up a telephone conversation between you, an interpreter, and us on 9540 8484.