Our Department is staffed by a team of Nuclear Medicine Specialists, Junior Doctors, Nuclear Medicine Technologists, Nurses, Radiopharmaceutical Scientists, Physicists and Clerical Staff.

We work in partnership with your Doctors, The Prince of Wales Hospital and Community Health Services, The Royal Women’s Hospital, The Sydney Children’s Hospital and Sydney/Sydney Eye Hospitals.

You will need a referral letter from a Medical Practitioner (your GP or Specialist) to use our service. The referral needs to include a brief history of your health, what procedure or test they are requesting and why.

You can book an appointment over the phone by calling us on 9382 2200, by fax on 9382 2235, by email on seslhd-powhnm@health.nsw.gov.au or in person at our reception. Please provide your contact number, as we need to call you the day before the scan to confirm your appointment.

We will do our best to schedule your preferred appointment time as soon as possible. In most instances an appointment will be available within a couple of days, however, due to the nature of the tracer that we inject, we may not be able to be completely flexible.

If you need to change or cancel your appointment please telephone us on 9382 2200.

How do I prepare for my test?

Many of our procedures do not require any special preparation, but you will need to fast (not eat or drink) for some scans. In addition, some of the tests need you to have special preparation, for example to stop your regular medication or to take additional medication.  We will give you the instructions for your particular scan when we make your booking. Please contact our Department if you are not clear what you will need to do to prepare for your test.

What do I need to bring?

• Your referral letter from your GP or Specialist
• Medicare card
• Health Care Card and/or concession card (if you have one)
• Private Health Insurance card (if applicable/if you want to use it)
• Adverse drug alert card (if you have one)
• Previous X-ray films, CT and MRI films or discs, any other test result or reports related to your current health problem
• Medicines you need to take while you are here
• A list of medicines you are currently taking (or the boxes), including medicines you are taking without a prescription, such as herbal supplements and vitamins
• Glasses, hearing aid, walking frame if you use them

Will I need an injection for my test?

Majority of the scans require an injection of tracer into your vein by using a very small needle (butterfly needle). For more complex scans (for example a heart scan or a PET scan), we will need to place a needle into your vein. Our staff is highly skilled in these injections, including injecting children.

Can I drive after the test?

You are able to drive and go about all your normal activities after the test, unless you have been given any sedatives. If you have been given sedatives you will not be able to drive for 24 hours and must arrange for a responsible adult to take you home after your test.

When will my results be available?

Most of the scans are reported on the same day and your final results are usually available within 24 hours after the completion of your scan. Your results are posted or faxed to your referring doctor.  You will need to contact your referring doctor to find out your results.

More information about my PET scan

See these FAQ about your PET Scan

Please let us know if you need an interpreter when you make your booking. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak. You can then ask the interpreter to set up a telephone conversation between you, an interpreter, and our department.

Our department is actively involved in training, education and research. We are a teaching hospital and you may be asked to be involved in research or for a trainee to be present at your appointment. You have a right to say no to participating in any research and to not want any observers. If you do so, this will have no impact in any way on the services we will provide.

Our Department is staffed by a team of Nuclear Medicine Specialists, Junior Doctors, Nuclear Medicine Technologists, Nurses, Radiopharmaceutical Scientists, Physicists and Clerical Staff.

We work in partnership with your Doctors, The Prince of Wales Hospital and Community Health Services, The Royal Women’s Hospital, The Sydney Children’s Hospital and Sydney/Sydney Eye Hospitals.

You will need a referral letter from a Medical Practitioner (your GP or Specialist) to use our service. The referral needs to include a brief history of your health, what procedure or test they are requesting and why.

You can book an appointment over the phone by calling us on 9382 2200, by fax on 9382 2235, by email on seslhd-powhnm@health.nsw.gov.au or in person at our reception. Please provide your contact number, as we need to call you the day before the scan to confirm your appointment.

We will do our best to schedule your preferred appointment time as soon as possible. In most instances an appointment will be available within a couple of days, however, due to the nature of the tracer that we inject, we may not be able to be completely flexible.

If you need to change or cancel your appointment please telephone us on 9382 2200.

How do I prepare for my test?

Many of our procedures do not require any special preparation, but you will need to fast (not eat or drink) for some scans. In addition, some of the tests need you to have special preparation, for example to stop your regular medication or to take additional medication.  We will give you the instructions for your particular scan when we make your booking. Please contact our Department if you are not clear what you will need to do to prepare for your test.

What do I need to bring?

• Your referral letter from your GP or Specialist
• Medicare card
• Health Care Card and/or concession card (if you have one)
• Private Health Insurance card (if applicable/if you want to use it)
• Adverse drug alert card (if you have one)
• Previous X-ray films, CT and MRI films or discs, any other test result or reports related to your current health problem
• Medicines you need to take while you are here
• A list of medicines you are currently taking (or the boxes), including medicines you are taking without a prescription, such as herbal supplements and vitamins
• Glasses, hearing aid, walking frame if you use them

Will I need an injection for my test?

Majority of the scans require an injection of tracer into your vein by using a very small needle (butterfly needle). For more complex scans (for example a heart scan or a PET scan), we will need to place a needle into your vein. Our staff is highly skilled in these injections, including injecting children.

Can I drive after the test?

You are able to drive and go about all your normal activities after the test, unless you have been given any sedatives. If you have been given sedatives you will not be able to drive for 24 hours and must arrange for a responsible adult to take you home after your test.

When will my results be available?

Most of the scans are reported on the same day and your final results are usually available within 24 hours after the completion of your scan. Your results are posted or faxed to your referring doctor.  You will need to contact your referring doctor to find out your results.

More information about my PET scan

See these FAQ about your PET Scan

Please let us know if you need an interpreter when you make your booking. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak. You can then ask the interpreter to set up a telephone conversation between you, an interpreter, and our department.

Our department is actively involved in training, education and research. We are a teaching hospital and you may be asked to be involved in research or for a trainee to be present at your appointment. You have a right to say no to participating in any research and to not want any observers. If you do so, this will have no impact in any way on the services we will provide.

Our Department is staffed by a team of Nuclear Medicine Specialists, Junior Doctors, Nuclear Medicine Technologists, Nurses, Radiopharmaceutical Scientists, Physicists and Clerical Staff.

We work in partnership with your Doctors, The Prince of Wales Hospital and Community Health Services, The Royal Women’s Hospital, The Sydney Children’s Hospital and Sydney/Sydney Eye Hospitals.

You will need a referral letter from a Medical Practitioner (your GP or Specialist) to use our service. The referral needs to include a brief history of your health, what procedure or test they are requesting and why.

You can book an appointment over the phone by calling us on 9382 2200, by fax on 9382 2235, by email on seslhd-powhnm@health.nsw.gov.au or in person at our reception. Please provide your contact number, as we need to call you the day before the scan to confirm your appointment.

We will do our best to schedule your preferred appointment time as soon as possible. In most instances an appointment will be available within a couple of days, however, due to the nature of the tracer that we inject, we may not be able to be completely flexible.

If you need to change or cancel your appointment please telephone us on 9382 2200.

How do I prepare for my test?

Many of our procedures do not require any special preparation, but you will need to fast (not eat or drink) for some scans. In addition, some of the tests need you to have special preparation, for example to stop your regular medication or to take additional medication.  We will give you the instructions for your particular scan when we make your booking. Please contact our Department if you are not clear what you will need to do to prepare for your test.

What do I need to bring?

• Your referral letter from your GP or Specialist
• Medicare card
• Health Care Card and/or concession card (if you have one)
• Private Health Insurance card (if applicable/if you want to use it)
• Adverse drug alert card (if you have one)
• Previous X-ray films, CT and MRI films or discs, any other test result or reports related to your current health problem
• Medicines you need to take while you are here
• A list of medicines you are currently taking (or the boxes), including medicines you are taking without a prescription, such as herbal supplements and vitamins
• Glasses, hearing aid, walking frame if you use them

Will I need an injection for my test?

Majority of the scans require an injection of tracer into your vein by using a very small needle (butterfly needle). For more complex scans (for example a heart scan or a PET scan), we will need to place a needle into your vein. Our staff is highly skilled in these injections, including injecting children.

Can I drive after the test?

You are able to drive and go about all your normal activities after the test, unless you have been given any sedatives. If you have been given sedatives you will not be able to drive for 24 hours and must arrange for a responsible adult to take you home after your test.

When will my results be available?

Most of the scans are reported on the same day and your final results are usually available within 24 hours after the completion of your scan. Your results are posted or faxed to your referring doctor.  You will need to contact your referring doctor to find out your results.

More information about my PET scan

See these FAQ about your PET Scan

Please let us know if you need an interpreter when you make your booking. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak. You can then ask the interpreter to set up a telephone conversation between you, an interpreter, and our department.

Our department is actively involved in training, education and research. We are a teaching hospital and you may be asked to be involved in research or for a trainee to be present at your appointment. You have a right to say no to participating in any research and to not want any observers. If you do so, this will have no impact in any way on the services we will provide.

You need a referral from your local general practitioner (GP) or other specialist to use our service. If you have a voice disorder, you will need a referral from an Ear Nose and Throat specialist. The referral letter needs to include your contact details together with the reason for your referral and your medical history.

Please ask your doctor or specialist to email or fax us your referral letter on:

Email: SESLHD-POW-SpeechPathology@health.nsw.gov.au

Fax: 02 9382 2842

A Speech Pathologist will phone you within 1 week to let you know that your referral has been received and either give you an appointment or let you know how long you might have to wait until an appointment becomes available.

If you need to change or cancel your appointment please telephone us on 02 9382 2861.

Can I chose the day and time I attend the centre for my appointment?

Our general out patient service operates on Fridays between 8.00am - 4.30pm. We try to arrange an appointment time that suits you.  However, if you have a swallowing problem and require certain tests, appointment times may be limited.

You may need to wait up to a month for an appointment before you can see a Speech Pathologist. However, you will be seen sooner if your condition is urgent.

If your GP thinks you need an urgent appointment they need to telephone us to discuss your needs.

To refer your patient please email SESLHD-POW-SpeechPathology@health.nsw.gov.au  or fax 02 9382 2842.

Referrals must include information regarding the communication or swallow concern, relevant past medical and social history, functional/mobility status, current respiratory status (for swallow) and the person to contact for an assessment (if not the patient).

For patients who you suspect may require an instrumental swallow assessment (modified barium swallow (MBS) or flexible endoscopic evaluation of swallow (FEES)) this should be documented in the referral e.g. “Further instrumental assessment (MBS or FEES) may be required (at the discretion of the Speech Pathologist)” so that booking for this assessment can be made.

For voice assessment and therapy, patients require an ENT assessment prior to Speech Pathology input, with results provided to the Speech Pathologist at the initial consultation (or prior where possible).

Referrals are triaged every Friday. Referrals can be discussed via phone (02 9382 2861) on Fridays only. Voice-messages left on other days will be attended to on Fridays. If a matter is urgent the Speech Pathology manager can be contacted by phone on 02 9382 2883.

Patients are contacted within one week of a referral being received. Please do not give the referral to your patient as we will require it to assist in prioritising appointments or to book instrumental assessments.

Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. Student Speech Pathologists will only ever see patients under the supervision of a qualified Speech Pathologist. You have the right to say no to being seen by a student or to participating in research, and this will have no impact in any way on the service you receive. 

You need a referral from your local general practitioner (GP) or other specialist to use our service. If you have a voice disorder, you will need a referral from an Ear Nose and Throat specialist. The referral letter needs to include your contact details together with the reason for your referral and your medical history.

Please ask your doctor or specialist to email or fax us your referral letter on:

Email: SESLHD-POW-SpeechPathology@health.nsw.gov.au

Fax: 02 9382 2842

A Speech Pathologist will phone you within 1 week to let you know that your referral has been received and either give you an appointment or let you know how long you might have to wait until an appointment becomes available.

If you need to change or cancel your appointment please telephone us on 02 9382 2861.

Can I chose the day and time I attend the centre for my appointment?

Our general out patient service operates on Fridays between 8.00am - 4.30pm. We try to arrange an appointment time that suits you.  However, if you have a swallowing problem and require certain tests, appointment times may be limited.

You may need to wait up to a month for an appointment before you can see a Speech Pathologist. However, you will be seen sooner if your condition is urgent.

If your GP thinks you need an urgent appointment they need to telephone us to discuss your needs.

To refer your patient please email SESLHD-POW-SpeechPathology@health.nsw.gov.au  or fax 02 9382 2842.

Referrals must include information regarding the communication or swallow concern, relevant past medical and social history, functional/mobility status, current respiratory status (for swallow) and the person to contact for an assessment (if not the patient).

For patients who you suspect may require an instrumental swallow assessment (modified barium swallow (MBS) or flexible endoscopic evaluation of swallow (FEES)) this should be documented in the referral e.g. “Further instrumental assessment (MBS or FEES) may be required (at the discretion of the Speech Pathologist)” so that booking for this assessment can be made.

For voice assessment and therapy, patients require an ENT assessment prior to Speech Pathology input, with results provided to the Speech Pathologist at the initial consultation (or prior where possible).

Referrals are triaged every Friday. Referrals can be discussed via phone (02 9382 2861) on Fridays only. Voice-messages left on other days will be attended to on Fridays. If a matter is urgent the Speech Pathology manager can be contacted by phone on 02 9382 2883.

Patients are contacted within one week of a referral being received. Please do not give the referral to your patient as we will require it to assist in prioritising appointments or to book instrumental assessments.

Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. Student Speech Pathologists will only ever see patients under the supervision of a qualified Speech Pathologist. You have the right to say no to being seen by a student or to participating in research, and this will have no impact in any way on the service you receive. 

Barmbli Place is a room where Aboriginal and Torres Strait Islander people can come for a cuppa, yarn or just sit while a family member is in hospital. 

Barmbli Place is at the High St entrance of Prince of Wales Hospital. It is open from 8am to 8pm, seven days a week. If you need help to find us please ask the person at the High St information desk.

Barmbli Place is a room where Aboriginal and Torres Strait Islander people can come for a cuppa, yarn or just sit while a family member is in hospital. 

Barmbli Place is at the High St entrance of Prince of Wales Hospital. It is open from 8am to 8pm, seven days a week. If you need help to find us please ask the person at the High St information desk.

We are a team of health professionals, based in the hospital, who will work with you to help you manage your pain.

Our doctors specialise in pain medicine, anaesthesia, geriatric medicine, addiction medicine, psychiatry and rehabilitation medicine. They will help you:

• Understand your pain and what may be causing it
• Reduce your pain using medicines and other treatments
• Maximise what you are able to do when you have pain
• Understand how your pain is affecting your physical and emotional health
• Use prescribed pain medicines safely
• Manage short term experiences of acute pain such as after having surgery.

Our nurses will assess your pain, give you education and pain treatments. Our nurses can help answer questions you have about treatments or medicines. Our nurses also will work with you in our pain programs, focusing on mindfulness and medicines.

Our physiotherapist will have time to explain what is happening when your body is in pain and how that can impact how you move and use your body. They can assess how you are moving and help you find more comfortable ways to move and use your body. They can help you get back to doing things that are important to you like exercise, work, or hobbies. They can work with you 1 to 1 either face to face in the hospital or via telehealth and within group pain management programs and exercise groups.​

Our clinical psychologists will explore how you are coping with your pain and its impact on your life (mood, stress, sleep, family, work and leisure activities). They can help you manage unhelpful thoughts that cause distress and lead you away from what you want to be doing. They can help you learn effective strategies for managing pain, such as pacing activities, meditation and flare-up planning.

Hospital pharmacy can tell you about how to take your medicines safely and make sure your pain medicines work with your other medicines. 

Our occupational therapist is available to help you to be as independent as you can in your daily functional activities. They may suggest some strategies or aids to help facilitate your independence.

Our social worker is available to help you with practical social and emotional issues that you may experience. They can also provide you with information and education around what other community services are available.

We provide the following services:

Acute pain management

While you are in hospital, our team will help you deal with any pain related to your medical condition, trauma or surgery. Our team visits the wards each day and we are on-call 24 hours a day.

We use a range of medicines to try to relieve pain. Some of them you receive through an infusion. Sometimes you can manage this medicine yourself through a special machine. Other medicines we use include tablets or injections which can help with pain.

Our outpatient clinic for persistent (chronic) pain

Some people experience long term ongoing pain. Our team can work with you to find out what might be causing your pain, how best to minimise it and how you can develop some strategies to cope better with this pain. Treatments include medicines and injections, electrical stimulation devices, exercise therapies, pain education, practicing meditation and relaxation techniques and reviewing your home, leisure and work environments. Some of these are offered to you individually. Others are offered on a group basis. They are generally undertaken in the outpatient setting but some treatments may require a brief stay in hospital.

Pain self-management programs with our Allied Health Team

Persistent pain is best treated by understanding what is happening in your body and nervous system, your psychology (thoughts, beliefs, emotions, habits, ways of coping) and social situation. 

We use help you learn strategies such as pacing activity, mindfulness, exercise and healthy living to help treat your pain. 

Our process includes:

1. Initial appointment with our doctor, physiotherapist and psychologist to assess your needs. Perhaps further medical treatment and follow-up with the pain doctors.

2. Information session with our physiotherapist, psychologist and pain nurse to help you:

• Make sense of your pain by learning the science of pain.
• Learn about medicines and other options to make good health decisions.
• Understand why your nervous system and natural reactions to pain might be preventing your recovery.
• Learn how active strategies like mindfulness and pacing activity can change the way your nervous system processes information to produce pain. This will allow you to do more with less pain.
• Respond to your pain in helpful ways rather than react in unhelpful ways.

3. Self-directed learning: books, apps, or referral by us to an online course.

4. Mini group workshops with our physiotherapist and psychologist to:

• Build your understanding of pain science.
• Set goals and increase your motivation to improve your mood and quality of life.
• Guide exercise to increase your flexibility, strength and fitness and your ability to move more easily despite pain.
• Pace and simplify activities to improve your day-to-day function without increasing pain.
• Practise mindfulness and desensitisation for managing your pain sensations, unhelpful thoughts and distressing emotions.

5. Further small group workshops - over 8 sessions of 3 hours with our physiotherapist, psychologist and pain nurse. Includes a program of activities between sessions.

• Establish a suitable exercise routine.
• Manage unhelpful thoughts, emotions and behaviours that may be maintaining your pain problem.
• Improve stress and sleep to have more energy and be more able to cope with pain.
• Develop assertive communication skills to get what you need while improving relationships.
• Learn a wide range of pain coping strategies including mindful meditation, desensitisation to manage setbacks and flare-ups so that you are not overwhelmed by pain

6. Individual sessions with a physiotherapist or psychologist if needed to consolidate your use of active self-management strategies. Not for massage or manual treatment. Not for treatment of anxiety, depression, PTSD or other mental illness.

7. Exercise Group – a low intensity group program for people who have completed one of our pain management programs. The number of sessions will be prescribed by our team. This is a stepping stone towards a community exercise program.

Cancer Pain Management

Our team will work with our hospital’s cancer and palliative care teams to help manage your pain from cancer. This may include medication review or adjustments, interventional pain procedures as well as exploring ways of improving pain coping strategies using psychological and exercise approaches.

Complex pain services

Our department is also a referral centre for patients requiring more complex pain assessment and management.

We provide advice and care for people living in regional and remote areas through our telehealth clinic. This means that we communicate with you through a video link on your computer screen. Once we have your referral, we will contact you and discuss how this works.

You will need a referral letter from your local general practitioner (GP) or specialty doctor to use this service. Your doctor will need to submit this referral electronically via Healthlink. Your referral will include your medical history, relevant test results, X-ray results and what medicines you are currently taking.

Once we receive this referral and accept it, we will send you a letter with your appointment details. We will also send this to your doctor. If we cannot make an appointment for you, we will send you a letter confirming that you are on the waiting list for the next available appointment. If you change your address and/or phone number, please call 02 9382 2863.

If you need to change or cancel your appointment or no longer require an appointment, please call 02 9382 2863.

We have many requests for letters to support National Disability Scheme (NDIS) or Disability Support Pension (DSP) applications.

We will write comprehensive letters to your referring doctor. These letters can be used for your NDIS or DSP applications.

We will not write letters to NDIS or Centrelink 

Please bring:

• Your Medicare card or Veteran Affairs card
• A list of your medicines including any herbal or over the counter medicines
• Any recent x rays or medical images and their reports
• Insurer details if you are claiming workers compensation, public liability or third party insurance.

When you come to our hospital for your appointment, you can check-in using our electronic check-in kiosks. These are located in our Adult Outpatient Department, Acute Services Building (Botany Street), High Street and Barker Street entrances.

In your first appointment, you may see either a pain specialist alone or a team of specialists including the doctor, clinical psychologist and physiotherapist. If we need to do further assessments, we will arrange another time to do this. We will work with you to develop a pain management plan.

Make an appointment with your local family doctor to talk to them first. If your local doctor needs some advice they can contact us.

Websites on chronic pain

• Chronic Pain Australia www.chronicpainaustralia.org.au
• Pain Australia www.painaustralia.org.au
• Mind Spot www.mindspot.org.au
• This way up Online Treatment Program for Chronic Pain | THIS WAY UP

Brainman brief educational videos:

• Understanding pain in less than 5 minutes, and what to do about it!
• Understanding Pain: Brainman stops his opioids
• Understanding Pain: Brainman chooses

Books on pain

Rewire your pain: an evidence based approach to reduce chronic pain. Davies S, Cooke N, Sutton J.

Explain Pain. Butler, D. S., & Moseley, G. L. 

Manage your pain: practical and positive ways of adapting to chronic pain. Nicholas M, Molloy A, Tonkin L, Beeston L.

The Pain Book, finding hope when it hurts. Siddall P, McCabe C, Murray R.

Research

We are dedicated to learning more about what causes pain and more effective ways people can deal with pain. We are also interested in monitoring some of the medicines people use for their pain. We do this in partnership with other research teams and health services.

We may ask you if you would like to be part of our research. You have the right to say no. If you do so, this will not impact on the services we provide to you.

Training and Education

Prince of Wales Hospital is a public teaching hospital. Our department is actively involved in teaching medical students, doctors, nursing and other health care staff about how to best manage pain.  We are also accredited with the Faculty of Pain Medicine of the Australian and New Zealand College of Anaesthetists to provide specialist training for doctors to specialise in pain medicine. You may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will no impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and call us on 02 9382 2963.

We are a team of health professionals, based in the hospital, who will work with you to help you manage your pain.

Our doctors specialise in pain medicine, anaesthesia, geriatric medicine, addiction medicine, psychiatry and rehabilitation medicine. They will help you:

• Understand your pain and what may be causing it
• Reduce your pain using medicines and other treatments
• Maximise what you are able to do when you have pain
• Understand how your pain is affecting your physical and emotional health
• Use prescribed pain medicines safely
• Manage short term experiences of acute pain such as after having surgery.

Our nurses will assess your pain, give you education and pain treatments. Our nurses can help answer questions you have about treatments or medicines. Our nurses also will work with you in our pain programs, focusing on mindfulness and medicines.

Our physiotherapist will have time to explain what is happening when your body is in pain and how that can impact how you move and use your body. They can assess how you are moving and help you find more comfortable ways to move and use your body. They can help you get back to doing things that are important to you like exercise, work, or hobbies. They can work with you 1 to 1 either face to face in the hospital or via telehealth and within group pain management programs and exercise groups.​

Our clinical psychologists will explore how you are coping with your pain and its impact on your life (mood, stress, sleep, family, work and leisure activities). They can help you manage unhelpful thoughts that cause distress and lead you away from what you want to be doing. They can help you learn effective strategies for managing pain, such as pacing activities, meditation and flare-up planning.

Hospital pharmacy can tell you about how to take your medicines safely and make sure your pain medicines work with your other medicines. 

Our occupational therapist is available to help you to be as independent as you can in your daily functional activities. They may suggest some strategies or aids to help facilitate your independence.

Our social worker is available to help you with practical social and emotional issues that you may experience. They can also provide you with information and education around what other community services are available.

We provide the following services:

Acute pain management

While you are in hospital, our team will help you deal with any pain related to your medical condition, trauma or surgery. Our team visits the wards each day and we are on-call 24 hours a day.

We use a range of medicines to try to relieve pain. Some of them you receive through an infusion. Sometimes you can manage this medicine yourself through a special machine. Other medicines we use include tablets or injections which can help with pain.

Our outpatient clinic for persistent (chronic) pain

Some people experience long term ongoing pain. Our team can work with you to find out what might be causing your pain, how best to minimise it and how you can develop some strategies to cope better with this pain. Treatments include medicines and injections, electrical stimulation devices, exercise therapies, pain education, practicing meditation and relaxation techniques and reviewing your home, leisure and work environments. Some of these are offered to you individually. Others are offered on a group basis. They are generally undertaken in the outpatient setting but some treatments may require a brief stay in hospital.

Pain self-management programs with our Allied Health Team

Persistent pain is best treated by understanding what is happening in your body and nervous system, your psychology (thoughts, beliefs, emotions, habits, ways of coping) and social situation. 

We use help you learn strategies such as pacing activity, mindfulness, exercise and healthy living to help treat your pain. 

Our process includes:

1. Initial appointment with our doctor, physiotherapist and psychologist to assess your needs. Perhaps further medical treatment and follow-up with the pain doctors.

2. Information session with our physiotherapist, psychologist and pain nurse to help you:

• Make sense of your pain by learning the science of pain.
• Learn about medicines and other options to make good health decisions.
• Understand why your nervous system and natural reactions to pain might be preventing your recovery.
• Learn how active strategies like mindfulness and pacing activity can change the way your nervous system processes information to produce pain. This will allow you to do more with less pain.
• Respond to your pain in helpful ways rather than react in unhelpful ways.

3. Self-directed learning: books, apps, or referral by us to an online course.

4. Mini group workshops with our physiotherapist and psychologist to:

• Build your understanding of pain science.
• Set goals and increase your motivation to improve your mood and quality of life.
• Guide exercise to increase your flexibility, strength and fitness and your ability to move more easily despite pain.
• Pace and simplify activities to improve your day-to-day function without increasing pain.
• Practise mindfulness and desensitisation for managing your pain sensations, unhelpful thoughts and distressing emotions.

5. Further small group workshops - over 8 sessions of 3 hours with our physiotherapist, psychologist and pain nurse. Includes a program of activities between sessions.

• Establish a suitable exercise routine.
• Manage unhelpful thoughts, emotions and behaviours that may be maintaining your pain problem.
• Improve stress and sleep to have more energy and be more able to cope with pain.
• Develop assertive communication skills to get what you need while improving relationships.
• Learn a wide range of pain coping strategies including mindful meditation, desensitisation to manage setbacks and flare-ups so that you are not overwhelmed by pain

6. Individual sessions with a physiotherapist or psychologist if needed to consolidate your use of active self-management strategies. Not for massage or manual treatment. Not for treatment of anxiety, depression, PTSD or other mental illness.

7. Exercise Group – a low intensity group program for people who have completed one of our pain management programs. The number of sessions will be prescribed by our team. This is a stepping stone towards a community exercise program.

Cancer Pain Management

Our team will work with our hospital’s cancer and palliative care teams to help manage your pain from cancer. This may include medication review or adjustments, interventional pain procedures as well as exploring ways of improving pain coping strategies using psychological and exercise approaches.

Complex pain services

Our department is also a referral centre for patients requiring more complex pain assessment and management.

We provide advice and care for people living in regional and remote areas through our telehealth clinic. This means that we communicate with you through a video link on your computer screen. Once we have your referral, we will contact you and discuss how this works.

You will need a referral letter from your local general practitioner (GP) or specialty doctor to use this service. Your doctor will need to submit this referral electronically via Healthlink. Your referral will include your medical history, relevant test results, X-ray results and what medicines you are currently taking.

Once we receive this referral and accept it, we will send you a letter with your appointment details. We will also send this to your doctor. If we cannot make an appointment for you, we will send you a letter confirming that you are on the waiting list for the next available appointment. If you change your address and/or phone number, please call 02 9382 2863.

If you need to change or cancel your appointment or no longer require an appointment, please call 02 9382 2863.

We have many requests for letters to support National Disability Scheme (NDIS) or Disability Support Pension (DSP) applications.

We will write comprehensive letters to your referring doctor. These letters can be used for your NDIS or DSP applications.

We will not write letters to NDIS or Centrelink 

Please bring:

• Your Medicare card or Veteran Affairs card
• A list of your medicines including any herbal or over the counter medicines
• Any recent x rays or medical images and their reports
• Insurer details if you are claiming workers compensation, public liability or third party insurance.

When you come to our hospital for your appointment, you can check-in using our electronic check-in kiosks. These are located in our Adult Outpatient Department, Acute Services Building (Botany Street), High Street and Barker Street entrances.

In your first appointment, you may see either a pain specialist alone or a team of specialists including the doctor, clinical psychologist and physiotherapist. If we need to do further assessments, we will arrange another time to do this. We will work with you to develop a pain management plan.

Make an appointment with your local family doctor to talk to them first. If your local doctor needs some advice they can contact us.

Websites on chronic pain

• Chronic Pain Australia www.chronicpainaustralia.org.au
• Pain Australia www.painaustralia.org.au
• Mind Spot www.mindspot.org.au
• This way up Online Treatment Program for Chronic Pain | THIS WAY UP

Brainman brief educational videos:

• Understanding pain in less than 5 minutes, and what to do about it!
• Understanding Pain: Brainman stops his opioids
• Understanding Pain: Brainman chooses

Books on pain

Rewire your pain: an evidence based approach to reduce chronic pain. Davies S, Cooke N, Sutton J.

Explain Pain. Butler, D. S., & Moseley, G. L. 

Manage your pain: practical and positive ways of adapting to chronic pain. Nicholas M, Molloy A, Tonkin L, Beeston L.

The Pain Book, finding hope when it hurts. Siddall P, McCabe C, Murray R.

Research

We are dedicated to learning more about what causes pain and more effective ways people can deal with pain. We are also interested in monitoring some of the medicines people use for their pain. We do this in partnership with other research teams and health services.

We may ask you if you would like to be part of our research. You have the right to say no. If you do so, this will not impact on the services we provide to you.

Training and Education

Prince of Wales Hospital is a public teaching hospital. Our department is actively involved in teaching medical students, doctors, nursing and other health care staff about how to best manage pain.  We are also accredited with the Faculty of Pain Medicine of the Australian and New Zealand College of Anaesthetists to provide specialist training for doctors to specialise in pain medicine. You may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will no impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and call us on 02 9382 2963.