This is for SSEH also
Allied Health
In addition to the expert medical care and support provided by our nurses, doctors and midwives at the Royal Hospital for Women, we have an expert team of Allied Health Staff. Allied Health Professionals are highly qualified and skilled professionals who work with you to prevent, diagnose and treat a wide range of illnesses and conditions. We provide high quality evidence based care with a multidisciplinary focus to ensure that your physical, psychological and social needs are addressed. We provide care across the lifespan from newborn to aged care and in hospital, community, home and outpatient settings.
Allied Health play an important role in supporting you to return to your best level of function, and to stay well and out of hospital.
Find information about Allied Health services at the Royal Hospital for Women from the following pages:
How to find us
Royal Hospital for Women (Building 17 on our campus map)
-33.91894269299, 151.23823785512
Social Work
We acknowledge the Bidjigal People who are the sovereign custodians of the land that we work on. We pay our respects to elders past and present and acknowledge the enduring survival of Aboriginal and Torres Strait Islander peoples throughout these lands we now call Australia.
Social work is an important component of the team at the Royal Hospital for Women. We complement the medical, nursing and other allied health services, and advocate for women and their families in their journey through the health system. Depending on your needs, social workers offer
- Emotional support
- Practical assistance with accessing a range of supports in the community
- Short term counselling related to your health and wellbeing
“Social work is a practice-based profession and an academic discipline that promotes social change and development, social cohesion, and the empowerment and liberation of people. Principles of social justice, human rights, collective responsibility and respect for diversities are central to social work. Underpinned by theories of social work, social sciences, humanities and indigenous knowledge, social work engages people and structures to address life challenges and enhance wellbeing.” (Australian Association of Social Workers, July 2014)
Manager
Shira Heffernan
-33.9193173, 151.2385161
- Pregnant women during their antenatal care
- Women and their babies in hospital after birth
- Women and their families with a baby in our Neonatal Intensive Care Unit and newborn care centre
- Families consulting with Maternal Foetal Medicine
- People diagnosed with, and having treatment for, women’s cancers and other gynaecological issues
- Families experiencing pregnancy loss
- Listen to your story and treat you as an individual, with respect and dignity
- We aim to provide a culturally sensitive service
- Arrange an interpreter, if you need one, to ensure you understand everything we discuss and so you can explain your situation and needs fully
- Provide support, education and referrals in relation to domestic and family violence
- Provide support with life stressors including relationships, financial hardship and housing
- Make referrals to services that can provide you with ongoing support in your community
- Liaise between and coordinate services related to your care, as required
- Be a support if you need to attend meetings within the hospital
- Help with understanding and navigating hospital systems
- Assist in accessing practical supports
- Offer counselling around making difficult decisions in pregnancy
- Offer grief and bereavement support
- Refer to legal services
- Ask one of the health professionals you see in the hospital if you can talk to a social worker
- Contact us directly on 9382 6670
Aboriginal Hospital Liaison Service
We acknowledge Sutherland Hospital is on land traditionally owned by the Dharawal people of the Eora nation. We pay our respects to elders past and present.
We welcome all people requiring care and their families, carers and friends to our hospital.
We ask all people coming to our hospital ‘Are you living as or known as an Aboriginal or Torres Strait Islander in your community?’ If you answer yes, we will contact Samantha Gifford, our Aboriginal Hospital Liaison Officer (AHLO) and let her know you are here.
Coming to hospital can be a difficult time. Samantha is available to have a yarn if you are finding it difficult being away from your home and family, if you are dealing with sorry business or feel a bit lonely or anxious.
Samantha is part of our Social Work team and is available to provide you the following support
- Provide you with and your family with emotional, social and cultural support
- Advocate and liaise with other staff on your behalf
- Provide information about hospital services
- Provide information on your rights and responsibilities
- Organise referrals to other services (eg Aboriginal, Legal, Child Care Protection)
- Help you get financial assistance if you need it (eg pensions, benefits, IPTAAS (Isolated Patient’s Travel and Accommodation Scheme))
- Advice on accommodation if you are travelling to Sydney from the country
- Help you and the social worker to fill in an application for housing
- Work with the hospital team to organise nursing, hospice or respite care if you need it
- Organise for you to get help if you need it when you get home. This includes help with housework, shopping, meals on wheels or any equipment you might need.
You can read our brochure for more information.
Samantha Gifford - Aboriginal Hospital Liaison Officer
Hours
8:00am - 4:30pm Monday to Friday
Aboriginal Health Implementation Plan 2021-2023 for Sutherland Hospital and St George Hospital
Social Work The Sutherland Hospital
How We Can Help You
- Changes related to an illness or disability
- Supporting you if you have a life limiting illness
- Anxiety about your hospital stay and support for your family while you are in hospital
- Offer support in times of stress, distress
- Coping with loss, grief and trauma
- Planning for when you leave hospital
- Accessing Respite or Permanent Residential Aged Care
- Providing information about services and other community resources: including psychological support, aged care support services, Centrelink, Housing NSW, NDIS, Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS)
- We can also provide you with information about other agencies and services.
We also provide a service to outpatients who attend the Oncology Day Clinic, the Pre-Admission Clinic (planned surgery) and the Antenatal Clinic.
Contact Us
Our Resources
Helpful Links
- My Aged Care
- Carer Gateway
- Planning Ahead (Wills, Power of Attorney, Enduring Guardianship, Advance Care Planning)
- NDIS
- Youth Services
- Sutherland Shire Community Support Services Directory
- Isolated Patients Travel and Accommodation Assistance Scheme
- Legal Aid Health Justice Partnership
Hours
Monday to Friday - We are available 8:00am - 4:30pm
Weekends and Afterhours - We provide a limited weekend service and an after-hours crisis on-call social work service, if you need our help outside the times listed above then please speak with your nurse or doctor.
Department Head
Ben Birrell
Social Work
How we can help you (What we do?)
The Sydney and Sydney Eye Hospital Social Work team offer counselling and practical assistance to help patients, family members, friends and carers to deal with any issues or concerns that may arise from an illness or being in hospital. This includes:
- Adjusting to illness and change
- Anxiety about your hospital stay
- Stress and distress
- Planning for how you will cope when you leave hospital
- Help at home after you leave hospital
- Information about community services including psychological support
- Coping with loss and grief and trauma
- Supporting someone with a terminal illness
- Information about services including Centrelink, Housing NSW, IPTAAS, ComPacks and Work Cover
We can also provide you with information about other agencies and services.
Who we care for?
We are available to support inpatients and outpatients who attend Sydney and Sydney Eye Hospital for treatment as well as family members, friends and carers of patients.
Who are we?
Our team consists of three social workers who work across the Emergency Department, Hand Unit, Ophthalmology Unit and General Medicine Ward to provide counselling and practical support to patients, family members and carers.
Our Partners
We work in partnership with your health care team as well as other external agencies and community services to assist in your overall care and wellbeing.
We work alongside our Aboriginal Hospital Liaison Officer (AHLO) to ensure that the needs of Aboriginal and Torres Strait Islander patients and families are met.
Sydney, NSW, 2001
The Social Work offices are located on Level 1 of the Clinical Services Building.
Every ward has a social worker on its team. If you would like to speak with them ask one of your doctors or nurses to organise this for you.
Alternatively, you can contact the Social Work Department directly Monday to Friday from 8:30am – 5:00pm
Should you require social work support on the weekend or after hours please speak with your nurse.
If you are Aboriginal or Torres Strait Islander background you may want to speak with our Aboriginal Hospital Liaison Officer.
-33.8684884, 151.2124807
Social Work
How We Can Help You
Our Social Work team is available to offer support to patients, family members, carers, and friends. We offer emotional and practical assistance with any issues or concerns that may arise from being in hospital. This includes, but it not limited to:
- Changes related to a new or existing injury, illness, or disability
- Offer support to you and your family if you are anxious or stressed about your hospital stay
- Coping with loss, grief, and trauma
- Planning for when you leave hospital
- Accessing Respite or Permanent Residential Aged Care
- Providing information about services and other community resources including: psychological support, aged care support services, Centrelink, Housing NSW, NDIS, Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS), as well as other agencies and services
Outpatient Clinics
We also provide an outpatient service to the following clinics:
- Oncology Day Clinic
- Pre-Admission Clinic (Peritonectomy)
- Antenatal Clinic
- Renal Clinics – Renal Supportive Care and Haemodialysis
- Rose Cottage Day Rehab
- Sexual Health
- Hepatology
Contact Us
If you wish to speak with a Social Worker, please contact the Social Work Department and ask to speak to the Social Worker for the ward or clinic where you or your loved one is admitted.
If you identify as Aboriginal or Torres Strait Islander, you may want to speak with our Aboriginal Hospital Liaison Officer (AHLO).
Interpreters and sign language interpreter services can be organised if required.
Phone
02 9113 2494
Fax
02 9113 2206
Opening Times
8.00am-4.30pm Monday to Friday
We provide a limited weekend service and an after-hours crisis on-call service. If you need our help outside the times listed above, then please speak with your nurse or doctor.
How to find us
Social Work Department, Level 4, Pritchard Wing, St George Hospital, Gray St, Kogarah (Building 34 on the campus map)
Head of Department
Scott Crehan
Helpful Links
- My Aged Care
- Carer Gateway
- Planning Ahead (Wills, Power of Attorney, Enduring Guardianship, Advance Care Planning)
- NDIS
- Isolated Patients Travel and Accommodation Assistance Scheme
- Legal Aid Health Justice Partnership
Crisis Support Numbers
- Beyond Blue – 1300 224 636
- Lifeline – 13 11 14
- Kids Helpline – 1800 551 800
- NSW Aging and Disability Abuse Helpline – 1800 628 221
- MensLine – 1300 789 978
Opening Times
8.00am-4.30pm Monday to Friday
We provide a limited weekend service and an after-hours crisis on-call service. If you need our help outside the times listed above, then please speak with your nurse or doctor.
-33.9676303, 151.1334852
Social Work Prince of Wales Hospital
How we can help you
Our Social Work team is available to support you whether you are a patient or a family member, friend or carer. We offer counselling and practical help with any issues or concerns that may arise from an illness or being in hospital. This includes:
- Changes related to an illness or disability
- Anxiety about your hospital stay
- Stress and distress
- Planning for when you leave hospital
- Support for your family while you are in hospital
- Coping with loss, grief and trauma
- Supporting you if you have a life limiting illness
- Information about services including psychological support, home care, Centrelink, Housing NSW, NDIS, Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS)
- Parking concessions for the on-site Metro car park if eligible.
We can also provide you with information about other agencies and services.
If you identify as Aboriginal or Torres Strait Islander you may want to speak with our Aboriginal Hospital Liaison Officer (AHLO). Our AHLO is available Monday to Friday 8.30am - 4.30pm. You can contact them via the Hospital switchboard on 9382 2222.
All our services are free of charge.
Manager
Department Head Patrick Dunn
Deputy Department Head Peggy Yeomans
Opening times
8.30am – 5.00pm Monday to Friday
We provide a limited weekend service and an after-hours crisis on-call service, if you need our help outside the times listed above then please speak with your nurse or doctor.
How to find us
Social Work Department, Level 3, High Street Building, Prince of Wales Hospital (Building 2 on our campus map)
Information about how to get to our Randwick campus
We have a Norfolk Island Clinical Coordinator based at our Hospital in Randwick. They are able to assist Norfolk Island residents when they come to Prince of Wales Hospital for treatment. Please contact the Social Work Department on 9382 2372 to speak a Social Worker or the Norfolk Island Clinical Coordinator.
Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Community Social Worker
Community Health, Assessment and Therapy Team, Randwick
We provide support for people who are over 65 and are frail and people with a disability.
Tel: 9369 0400
Northern Network Access Referral Centre
We accepts referrals to Randwick/Botany Community Health Services
Tel: 9369 0400
Eastern Suburbs Mental Health Service
Tel: 1800 011 511 (24 hours/7 days a week)
Domestic Violence Hotline
Tel: 1800 656 463 (24 hours/7 days a week)
For emergencies: 000
Link 2 Home Homeless Persons Information Line
Tel: 1800 152 152
Sydney Sexual Health Clinic
Tel: 9382 7440
Langton Centre
Drug and alcohol outpatient service
Tel: 9332 8777
My Aged Care
Tel: 1800 200 422
Elder Abuse Hotline
Tel: 1800 628 221
NCAT
NSW Civil and Administrative Tribunal
Tel: 1300 006 228
NDIS
National Disability Insurance Scheme
Tel: 1800 800 110
Social Work Prince of Wales Hospital
How we can help you
Our Social Work team is available to support you whether you are a patient or a family member, friend or carer. We offer counselling and practical help with any issues or concerns that may arise from an illness or being in hospital. This includes:
- Changes related to an illness or disability
- Anxiety about your hospital stay
- Stress and distress
- Planning for when you leave hospital
- Support for your family while you are in hospital
- Coping with loss, grief and trauma
- Supporting you if you have a life limiting illness
- Information about services including psychological support, home care, Centrelink, Housing NSW, NDIS, Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS)
- Parking concessions for the on-site Metro car park if eligible.
We can also provide you with information about other agencies and services.
If you identify as Aboriginal or Torres Strait Islander you may want to speak with our Aboriginal Hospital Liaison Officer (AHLO). Our AHLO is available Monday to Friday 8.30am - 4.30pm. You can contact them via the Hospital switchboard on 9382 2222.
All our services are free of charge.
Manager
Department Head Patrick Dunn
Deputy Department Head Peggy Yeomans
Opening times
8.30am – 5.00pm Monday to Friday
We provide a limited weekend service and an after-hours crisis on-call service, if you need our help outside the times listed above then please speak with your nurse or doctor.
How to find us
Social Work Department, Level 3, High Street Building, Prince of Wales Hospital (Building 2 on our campus map)
Information about how to get to our Randwick campus
We have a Norfolk Island Clinical Coordinator based at our Hospital in Randwick. They are able to assist Norfolk Island residents when they come to Prince of Wales Hospital for treatment. Please contact the Social Work Department on 9382 2372 to speak a Social Worker or the Norfolk Island Clinical Coordinator.
Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Community Social Worker
Community Health, Assessment and Therapy Team, Randwick
We provide support for people who are over 65 and are frail and people with a disability.
Tel: 9369 0400
Northern Network Access Referral Centre
We accepts referrals to Randwick/Botany Community Health Services
Tel: 9369 0400
Eastern Suburbs Mental Health Service
Tel: 1800 011 511 (24 hours/7 days a week)
Domestic Violence Hotline
Tel: 1800 656 463 (24 hours/7 days a week)
For emergencies: 000
Link 2 Home Homeless Persons Information Line
Tel: 1800 152 152
Sydney Sexual Health Clinic
Tel: 9382 7440
Langton Centre
Drug and alcohol outpatient service
Tel: 9332 8777
My Aged Care
Tel: 1800 200 422
Elder Abuse Hotline
Tel: 1800 628 221
NCAT
NSW Civil and Administrative Tribunal
Tel: 1300 006 228
NDIS
National Disability Insurance Scheme
Tel: 1800 800 110
Aboriginal Hospital Liaison Service
How we can help you
We acknowledge Prince of Wales Hospital is on land traditionally owned by the Bidjigal/Bidiagal people. We pay our respects to Elders past and present and all Aboriginal and Torres Strait Islander people using our services.
We welcome all people requiring care and their families, carers and friends to our hospital.
We ask all people coming to our hospital ‘Are you living as or known as an Aboriginal or Torres Strait Islander in your community?’ If you answer yes, we will ask you if you would like to see our Aboriginal Hospital Liaison Officers (AHLOs).
Coming to hospital can be a difficult time. Our AHLOs are available to have a yarn if you are finding it difficult being away from your home and family, if you are dealing with Sorry Business or feel a bit lonely or anxious.
Our AHLOs are part of our Social Work team and available to provide you the following support:
- Provide you with and your family with emotional, social and cultural support
- Advocate and liaise with other staff on your behalf
- Provide information about hospital services
- Provide information on your rights and responsibilities
- Organise referrals to other services (eg Aboriginal, Legal, Child Care Protection)
- Help you get financial assistance if you need it (eg pensions, benefits, IPTAAS (Isolated Patient’s Travel and Accommodation Scheme))
- Help you with finding accommodation if you are travelling to Sydney from the country
- Help you to fill in an application for housing
- Organise nursing, hospice or respite care if you need it
- Organise for you to get help if you need it when you get home. This includes help with housework, shopping, meals on wheels or any equipment you might need.
You can read our brochure for more information.
Aboriginal Hospital Liaison Officers
Aunty Linda Boney linda.boney@health.nsw.gov.au
Jeremy Davison jeremy.davison@health.nsw.gov.au
If you cannot contact Aunty Linda or Jeremy on the direct telephone numbers above, call the switchboard on 9382 2222 and dial 0 to speak with someone. Ask them to page an Aboriginal Hospital Liaison Officer.
How to find us
Social Work Department, Level 3, High Street Building, Prince of Wales Hospital (Building 2 on our campus map)
Information about how to get to our Randwick campus
Barmbli Place is a room where Aboriginal and Torres Strait Islander people can come for a cuppa, yarn or just sit while a family member is in hospital.
Barmbli Place is at the High St entrance of Prince of Wales Hospital. It is open from 8am to 8pm, seven days a week. If you need help to find us please ask the person at the High St information desk.
Aboriginal Hospital Liaison Service
How we can help you
We acknowledge Prince of Wales Hospital is on land traditionally owned by the Bidjigal/Bidiagal people. We pay our respects to Elders past and present and all Aboriginal and Torres Strait Islander people using our services.
We welcome all people requiring care and their families, carers and friends to our hospital.
We ask all people coming to our hospital ‘Are you living as or known as an Aboriginal or Torres Strait Islander in your community?’ If you answer yes, we will ask you if you would like to see our Aboriginal Hospital Liaison Officers (AHLOs).
Coming to hospital can be a difficult time. Our AHLOs are available to have a yarn if you are finding it difficult being away from your home and family, if you are dealing with Sorry Business or feel a bit lonely or anxious.
Our AHLOs are part of our Social Work team and available to provide you the following support:
- Provide you with and your family with emotional, social and cultural support
- Advocate and liaise with other staff on your behalf
- Provide information about hospital services
- Provide information on your rights and responsibilities
- Organise referrals to other services (eg Aboriginal, Legal, Child Care Protection)
- Help you get financial assistance if you need it (eg pensions, benefits, IPTAAS (Isolated Patient’s Travel and Accommodation Scheme))
- Help you with finding accommodation if you are travelling to Sydney from the country
- Help you to fill in an application for housing
- Organise nursing, hospice or respite care if you need it
- Organise for you to get help if you need it when you get home. This includes help with housework, shopping, meals on wheels or any equipment you might need.
You can read our brochure for more information.
Aboriginal Hospital Liaison Officers
Aunty Linda Boney linda.boney@health.nsw.gov.au
Jeremy Davison jeremy.davison@health.nsw.gov.au
If you cannot contact Aunty Linda or Jeremy on the direct telephone numbers above, call the switchboard on 9382 2222 and dial 0 to speak with someone. Ask them to page an Aboriginal Hospital Liaison Officer.
How to find us
Social Work Department, Level 3, High Street Building, Prince of Wales Hospital (Building 2 on our campus map)
Information about how to get to our Randwick campus
Barmbli Place is a room where Aboriginal and Torres Strait Islander people can come for a cuppa, yarn or just sit while a family member is in hospital.
Barmbli Place is at the High St entrance of Prince of Wales Hospital. It is open from 8am to 8pm, seven days a week. If you need help to find us please ask the person at the High St information desk.