We prioritise places in our gym program for women who meet one or more criteria below:

• Your first degree relative has diabetes (mum or dad)
• You are 40 years old +
• You have gained a lot of weight this pregnancy
• You haven’t been exercising this pregnancy  
• You are having your 3rd or 4th baby

You can complete this short survey to join our GDM Gym here  https://qars.cec.health.nsw.gov.au/Survey?p=DFF18494

We are passionate exercise in pregnancy experts. Our team includes trained physiotherapists, and student physiotherapists who will be responsible for your assessment and physiotherapy treatment plan.

We work in partnership with diabetes educators, endocrinologists, obstetricians and your local doctor (GP).

Our administration officers can help you with bookings, referral management and telephone enquires.

Our gym is a safe and welcoming environment for all people with all levels of fitness. Sessions are supervised by the physiotherapy team to ensure:

• You get the most out of the session
• That exercises can be modified as needed
• Your pregnancy health and fitness improves over time

In GDM gym, blood sugars are monitored before and after exercise. A combination of cardio and strength exercises are performed in each session with modifications as needed.

Exercise training is 30min with a 5-10 minute warm up and cool down at your own pace.

Please bring a drink bottle, towel and glucose monitor, and wear comfortable exercise clothing

When do the classes run?

Physiotherapy-led supervised exercise classes are held on the following days and times.

• Monday 9am, 10am
• Wednesday 9am, 10am
• Thursday 9am, 10am, 2:30pm

How much do these sessions cost?

GDM Gym is covered by Medicare. If you are Medicare ineligible let us know, we might be able to help.

How long are the classes?

You are in and out within the hour!

What do I wear?

Wear clothes you are happy moving and sweating in, and bring your glucose monitor!

What if I have to work?

We can provide attendance certificates for your employer. We also provide individual virtual appointments to support you to manage your glucose control and your exercise routine if you can’t make it to class

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide. All physiotherapists in our team are committed to achieving the best possible health outcome for you and complete regular supervision with a senior or specialist physiotherapist. You can ask your physiotherapist if your care can be reviewed with a senior or specialist physiotherapist and your physiotherapist might suggest this from time to time.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Our Physiotherapists are highly trained and can manage the following conditions:

• Bladder leakage (also known as urinary incontinence)
• Bladder problems (such as urgency or having to rush to the toilet, difficulty emptying, or going too often to the toilet overnight)
• Bladder pain (that might occur when the bladder is full or with emptying)
• Bowel leakage (also known as faecal incontinence)
• Bowel problems (such as constipation, bloating and other gut symptoms)
• Bowel or bottom pain (that might occur with bloating or emptying the bowel)
• Sexual pain (pain around the vagina, anus, penis or genitals)
• Sexual dysfunction (difficulties with libido, arousal or other parts of sexual activity)
• Pelvic pain (that might occur in or around the genitals (vulva, vaginal, penis, scrotum, anus) or in the pelvic (that might occur in or around the bladder, uterus, ovaries or bowel)
• Lymphoedema in the arms or legs
• Post-prostatectomy incontinence
• Back pain and pelvic girdle pain during pregnancy
• Carpal tunnel and de Quervain’s syndrome in pregnancy
• Severe and/or complex symptoms of the menopause
• Gestational diabetes

Our Physiotherapists are highly trained and can provide the following treatments:

• Exercise programs to improve mobility and strengthen muscles
• Pelvic floor muscle training
• Joint mobilisation to reduce pain and stiffness
• Muscle re-education to help you control your movements
• Bladder re-training
• Breathing exercises and techniques to help you clear your airways
• Bowel management including techniques to improve emptying
• Garment fitting and/or bandaging for the management of lymphoedema
• Exercise programs to improve recovery from cancer treatment
• Assistance with use of aids, splints, crutches, walking sticks and wheelchairs
• Education regarding your condition and how you can help manage it yourself.

Health professional referral:

To come to the Physiotherapy Outpatient Department you will need to have your local doctor (GP) or treating specialist write you a referral letter explaining your relevant surgical and medical history. The referral may then be mailed, emailed or faxed to us or you can bring it into our department in person.

To make or cancel an appointment please telephone 9382 6540.

We try to see all of our patients as quickly as possible. However, we have a large number of patients seeking treatment. Appointments are offered based on urgency. Urgent conditions are generally given an appointment within a few days of receiving the referral. Non-urgent conditions may need to go on a waiting list. It can take up to 2 months for non-urgent conditions to receive an appointment.

Can I chose the day and time I attend appointments?

We will try to find appointment times that suit your availability. Our hours of operation however are 8:30am - 4:00pm Monday to Friday. We do not offer weekend treatments.

Self-referral for Physiotherapy services:

Click here to self-refer 

For your first appointment, please bring:

• Any test/scan results that you have had recently
• Wear comfortable clothing and footwear
•  A list of any medicines that you are taking

If you arrive 5-10mins before your appointment time we will ask you to complete a short symptom survey. Your physiotherapist will discuss the results with you and might ask you to repeat the survey after a few sessions to measure your progress.

At your first appointment we will ask about your medical history and your health needs. We will conduct a physical examination, which might include pelvic floor assessment. We will then discuss what type of physiotherapy will benefit you. This can include a combination of appointments at the hospital with a physiotherapist and a plan for you to follow at home. Physiotherapy treatments involve education, movement training, exercise programming, manual therapy (hands on techniques) and may involve the use of ice, heat, ultrasound or, electrical stimulation. Your physiotherapist will always provide options for the physical examination and your treatment so that you can make decisions about your care and have an active role in your health.

You can expect your physiotherapist to provide you with information about your:

• Diagnosis (what is wrong, or the name of the problem, including how severe it is and what might have caused it)
• Prognosis (how long it will take to recover, what you can do to help and how physiotherapy can help)
• Tests (results from tests completed by the physiotherapist, if you will need any further tests or referrals)
• Treatment plan (the options for treatment, pros and cons, number of appointments and how often, etc.)

Will I always see the same physiotherapist at each visit?

As we are a teaching hospital you will be treated by a physiotherapist or a student physiotherapist. We will try to only have one therapist treating you. However, many of our staff rotate in their roles so you may find during the course of your treatment program you may receive treatment from more than one therapist. If this happens, we will make sure an effective and comprehensive handover takes place.

How often will I need to attend the Physiotherapy Department?

This will vary depending on your needs. Usually we offer up to 6 treatment sessions.

How long do the treatment sessions take?

Your first session will take 60 minutes. Follow-up sessions generally take 30 minutes.

Does the Physiotherapy Outpatients Department generally run on time or will I have to wait?

We try to run an on-time clinic.  You will rarely have to wait more than 15 minutes for your appointment. To minimise stress, please make sure that you arrive 10 minutes earlier than your scheduled appointment time. You can ask the administration officer when you arrive if your physiotherapist is running on time. If you are more than 15 minutes late you may be asked to reschedule your appointment.

Will I always receive hands-on treatment such as massage, heatpacks or ultrasound?

Your physiotherapy treatment plan will be based on current research and best practice. Your therapist will discuss with you what would work best for your condition and provide options. They will do this after your first appointment.

Will I be expected to do exercise outside of my physiotherapy appointments?

Your physiotherapy treatment plan will be based on current research. It is highly likely that your therapist will ask you to do certain activities or exercises as part of your treatment plan. They will teach you anything you need to do like exercises and provide you with opportunity to decide when and how you can complete your treatment plan in your every day life.

Will my physiotherapist talk with my doctor?

Your physiotherapist will work in partnership with your referring doctor. They will contact your doctor if they have any questions. When you finish your treatment plan your GP will receive a discharge summary letter outlining your initial assessment, the treatment plan you completed and the outcomes achieved. Our physiotherapists work closely with specialists at POWH and RHW and will share outcomes of any discussions they have about your care with your treating team.

Will I need to undress during my treatment sessions and will the therapist touch me?

At times we will need to touch you to assess your needs or to provide hands on treatment. If this is needed you may need to undress. You may be provided with a hospital gown. Your modesty, privacy and dignity will be respected by your therapist at all times. Our team of physiotherapists are

Will I experience soreness as a result of my physiotherapy?

With any exercise program it is normal to have some muscle soreness the next day. This should only last for a short time. If you have any ongoing soreness or pain please let your physiotherapist know.

Can I receive ongoing treatment for my problem?

Your physiotherapy treatment plan will be based on current research. Many conditions are chronic and require ongoing management. In these instances, we will identify what you can do for yourself after your treatment program finishes.

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide. All physiotherapists in our team are committed to achieving the best possible health outcome for you and complete regular supervision with a senior or specialist physiotherapist. You can ask your physiotherapist if your care can be reviewed with a senior or specialist physiotherapist and your physiotherapist might suggest this from time to time.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

EMBODY_pregnancy is a virtual group physiotherapy program, designed by the expert team of women's health physios at The Royal Hospital for Women.  

What do the sessions involve? 

• Similar to seeing a physiotherapist 1:1, we suggest you wear comfortable clothing and tune in from an environment where you can move around. Your physiotherapist will guide you through movement, pelvic floor exercises and key health information to boost your pregnancy health

What do I need to attend?  

• Once you register, you will be sent the log in details for the Microsoft Teams Webinar event Simply follow the link and enter the invitation code to join

What if I'm working? 

• EMBODY_pregnancy is held at Midday, virtually to assist women to attend at work. We understand not all women have the flexibility to attend while at work so we encourage you to treat these sessions like appointments. We can provide appointment certification for your employer if needed

Do I need to be fit to attend? 

• No, you don't need to be fit. EMBODY has been designed for all women regardless of health or fitness level. Attending EMBODY weekly will help you gradually build strength and fitness as your pregnancy progresses 

What is the cost?  

• It is FREE to join EMBODY, our world-class virtual physiotherapy program! 
• EMBODY and physiotherapy is covered by Medicare. If you are Medicare ineligible, you can attend EMBODY free of charge

How do I register for program 2 and 3?  

• Your EMBODY physiotherapist will give you these details in program 1. We don't recommend registering in advance as the programs continually roll over. You can find these details below

What if I need to see a Physiotherapist?

• Within the EMBODY program you'll have opportunities to complete a short health survey, where you can tell us about any concerns or health problems that you might have. This survey acts as a referral, and we will contact you about an appointment as you need. You can also drop in to ANDi on Wednesday and Friday between 1.30 and 3pm, in Antenatal Outpatients to see a physiotherapist about your pregnancy symptoms or concerns. 

Program 1 - Early pregnancy (up to 20 weeks) 

• This program runs every Monday at 12pm midday, except for public holidays.  
• We recommend completing 4-12 sessions.
• You will receive a tailored pelvic floor program to start your pregnancy and find simple strategies to manage fatigue and improve your health in pregnancy.

To attend program 1 Register here!

Program 2 - Mid pregnancy (20-30 weeks) 

• Program 2 runs every Tuesday at 12pm midday except for public holidays.
• We recommend attending 4-8 sessions in program 2, through the middle of your pregnancy.
• You'll receive leading physiotherapy guidance to prevent and get on top of tricky pregnancy symptoms like pelvic girdle pain and incontinence. 

To attend program 2 Register here!

Program 3 - Late pregnancy (from 30 weeks) 

• Program 3 runs every Thursday at 12pm midday.
• Our final pregnancy program is all about birth preparation and setting up your recovery after birth. We recommend attending 6-8 sessions in program 3, up until you have your baby.

To attend program 3 Register here! 

EMBODY_after birth is a virtual group physiotherapy program, designed by the expert team of women's health physios at The Royal Hospital for Women. 

• All women having a baby at The Royal are invited to register for this 3-part series of virtual physio at key milestones in the recovery after childbirth. 
• We recommend you attend between 1-4 sessions of each program (early recovery, 6-week check and chasing active) to maximise the benefits of this evidence-based physiotherapy program. 

What do the sessions involve?

• Similar to seeing a physiotherapist 1:1, we suggest you wear comfortable clothing and tune in from an environment where you can move around. Your physiotherapist will guide you through gentle movements, pelvic floor exercises and key health information to boost your recovery.

What do I do with bub while I attend? 

• Great question! Your physiotherapist will give you options for participating with sleeping, feeding and unsettled babies at the beginning of each session. All babies are welcome and make for great training companions!

What do I need to attend? 

• Once you register, you will be sent the log in details for the Microsoft Teams Webinar event. Simply follow the link and enter the invitation code to join.

Do I need to be fit to attend?

• No you don't need to be fit. EMBODY has been designed for all women regardless of health or fitness level. Attending EMBODY weekly will help you gradually build strength and fitness as you recover after birth.

What is the cost? 

• It is FREE to join EMBODY, our world-class virtual physiotherapy program!
• EMBODY and physiotherapy is covered by Medicare for women who had their baby at The Royal. If you are Medicare ineligible, you can attend EMBODY free of charge. If you need to see a physiotherapist face-to-face, there is a charge if you don't have Medicare.

How do I register for program 2 and 3? 

• Your EMBODY physiotherapist will give you these details in program 1. For the moment, you will need to attend at least one session in program 1 to register for program 2. 
• To register for program 3, you will need to attend at least one session in program 2.

Program 1 - Early recovery (0-6 weeks after birth)

• This program of 4 sessions covers top tips for making a full and quick recovery. 
• It runs every Monday at 1130 am, except for public holidays. 
• We recommend completing 4 sessions in program 1 within the first 6 weeks after birth, especially if you had your first baby. 
• You will leave with a tailored PFMT program to start your recovery and find simple strategies to manage pain and pelvic floor symptoms. Each session involves both movement and pelvic floor exercise and has a topic focus: 

1. Session 1- individual pelvic floor muscle training program 
2. Session 2 -getting active 
3. Session 3 - common symptoms after childbirth 
4. Session 4 - healing wounds 

To attend program 1, Register here!

Program 2 - The 6-week check (6-12 weeks after birth)

• Program 2 builds on your movement and pelvic floor exercise across 4 sessions. 
• It runs every Tuesday at 1130 am except for public holidays.
• You'll receive leading physiotherapy guidance about returning to exercise, returning to sex and pelvic floor symptoms.
• We recommend attending 2-4 sessions in program 2, at the time of your GP 6-week check. 
• Your pelvic floor exercises will be progressed and you will be confident to exercise, returning to your pre-pregnancy exercise routine.

1. Session 1 - retraining bladder habits 
2. Session 2 - returning to sex 
3. Session 3 - pain in the butt 
4. Session 4 - running & jumping & my pelvic floor

To attend program 2, Register here!

Program 3 - Chasing active (12+ weeks after birth)

• Program 3 will help your pelvic floor handle the many different challenges that motherhood will throw at you. 
• It runs every Thursday at 1130 am except for public holidays.
• We recommend attending 3-4 sessions in program 3 anytime after your baby is 3 months old. If you are experiencing pelvic floor symptoms, 6-8 sessions are ideal.
• If you are still experiencing symptoms this final program is for you! You will have access to pelvic floor screening and 1:1 physiotherapy if you need it as you attend these final sessions.

1. Session 1 - incontinence
2. Session 2 - vaginal symptoms 
3. Session 3 - returning to running
4. Session 4 - planning next pregnancy 

To attend program 3, Register here!

We can help you if you have problems with bladder or bowel function, sexual health, pain or movement caused by injury or disease. We look after patients staying at The Royal Hospital for Women and those in the community who have been referred to one of our outpatient clinics. We also see patients referred from outpatient clinics on campus, for example: 

• RHW gynaecology oncology outpatients
• POWH/RHW Breast Service
• POWH Urology department
• RHW gynaecology outpatients
• UNSW Lifestyle Clinic
• RHW/POWH pain clinics

Our outpatient clinics are for those living in the community. Our clinics include:

• Physiotherapy outpatient service: We care for people living in the community with problems with their bladder, bowel and sexual health. We also support people as they recover from or plan to have surgery for example, breast, prostate and gynaecological surgery.
• Cancer Prehab and Rehab: We help people having cancer treatment (chemotherapy, radiation, surgery) by providing exercise plans, education, social support and self-management advice to improve response to cancer treatment, reduce cancer-related fatigue and manage side effects.
• Gestational diabetes GYM: We run exercise programs in the physiotherapy gymnasium to support people with diabetes in pregnancy improve their glucose control; provide follow-up after birth via our postnatal lifestyle session and prevent a diagnosis of diabetes for pregnant people who might be at risk.
• EMBODY: We provide virtual weekly group physiotherapy during pregnancy and after birth. The EMBODY program has been designed to be completed weekly during pregnancy and for up to 3-6 months after having a baby. The program combines movement with education to prevent common pelvic floor problems and improve the health of childbearing people. It’s a great way to get your pelvic floor exercises done! 

Our team includes trained pelvic floor physiotherapists, student physiotherapists and visiting physiotherapists completing training in pelvic health who will be responsible for your assessment and physiotherapy treatment plan.

We work in partnership with specialist nurses, midwives, medical and surgical specialists and your local doctor (GP).

Our administration officers can help you with bookings, referral management and telephone enquires.

We provide options to attend physiotherapy appointments and exercise programs via telehealth. This means that we communicate with you through a video link on your computer screen. We recommend attending your first appointment in person. If you would like to attend subsequent appointments via telehealth, you can discuss whether this option is suitable for you with your physiotherapist.

Health professional referral:

To come to the Physiotherapy Outpatient Department you will need to have your local doctor (GP) or treating specialist write you a referral letter explaining your relevant surgical and medical history. The referral may then be mailed, emailed or faxed to us or you can bring it into our department in person.

To make or cancel an appointment please telephone 9382 6540.

We try to see all of our patients as quickly as possible. However, we have a large number of patients seeking treatment. Appointments are offered based on urgency. Urgent conditions are generally given an appointment within a few days of receiving the referral. Non-urgent conditions may need to go on a waiting list. It can take up to 2 months for non-urgent conditions to receive an appointment.

Can I chose the day and time I attend appointments?

We will try to find appointment times that suit your availability. Our hours of operation however are 8:30am - 4:00pm Monday to Friday. We do not offer weekend treatments.

Self-referral for Physiotherapy services:

Click here to self-refer 

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide. All physiotherapists in our team are committed to achieving the best possible health outcome for you and complete regular supervision with a senior or specialist physiotherapist. You can ask your physiotherapist if your care can be reviewed with a senior or specialist physiotherapist and your physiotherapist might suggest this from time to time.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

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We can help you if you have problems with pain or movement caused by injury or disease. We look after patients staying at Prince of Wales Hospital and those in the community who have been referred to one of our outpatient clinics.

Our outpatient clinics are for those living in the community. Our clinics include:

• Physiotherapy outpatient service - we care for people living in the community with problems with their bones and muscles caused by disease, trauma or overuse. We also support people as they recover from surgery.
• Hydrotherapy outpatient service - we use pool exercises to help people reduce any pain or problems you may have with your bones and muscles
• Pulmonary and Heart Failure Rehabilitation Program - we help people with long-term lung and heart problems by providing exercise plans, education, training on how to self-manage your health and social support.

We are teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

We care for people who experience pain or having problems with their bones and muscles caused by disease, trauma or overuse.  We also support people as they recover from surgery. 

Our team includes physiotherapists, allied health assistants and student physiotherapists who will be responsible for your assessment and physiotherapy treatment plan.

We work in partnership with medical and surgical specialists and your local doctor (GP).

Our administration officer can help you with bookings, referral management and telephone enquires.

At your first appointment we will ask about your medical history and your health needs. We will conduct a physical examination. We will then discuss what type of physiotherapy will benefit you. This can include combination of appointments at the hospital with a physiotherapist and a plan for you to follow at home. Physiotherapy treatments involve education, advice, exercise management, manual therapy (hands on techniques) and the use of ice, heat, ultrasound or, electrical stimulation.

To come to the Physiotherapy Outpatient Department you will need to have your local doctor (GP) or treating specialist write you a referral letter explaining your relevant surgical and medical history. The referral may then be mailed to our department or faxed to us or you can bring it into our department in person.  

To make or cancel an appointment please telephone 9382 2850.

We try to see all of our patients as quickly as possible. However, we have a large number of patients seeking treatment. Appointments are offered based on urgency. Urgent conditions are generally given an appointment within a few days of receiving the referral. Non-urgent conditions may need to go on a waiting list. It can take up to 2 months for non-urgent conditions to receive an appointment.

Can I chose the day and time I attend appointments?

We will try to find appointment times that suit your availability. Our hours of operation however are 8.00am - 4.30pm Monday to Friday. We do not offer weekend treatments.

Will I always see the same physiotherapist at each visit?

As we are a teaching hospital you will be treated by a physiotherapist or a student physiotherapist. We will try to only have one therapist treating you. However, many of our staff rotate in their roles so you may find during the course of your treatment program you may receive treatment from more than one therapist. If this happens, we will make sure an effective and comprehensive handover takes place.

How often will I need to attend the Physiotherapy Department?

This will vary depending on your needs. Usually we offer up to 6 treatment sessions.

How long do the treatment sessions take?

Your first session will take 60 minutes. Follow-up sessions generally take 30 minutes.

What should I bring to my appointment?

Please bring:

For you initial land

• Any test/scan results that you have had recently
• Shorts if it is your legs where treatment is needed
•  A list of any medicines that you are taking

Does the Physiotherapy Outpatients Department generally run on time or will I have to wait?

We try to keep to appointment times as closely as possible.  You will rarely have to wait more than 10 minutes for your appointment. To minimise stress, please make sure that you arrive 10 minutes earlier than your scheduled appointment time. If you are more than 15 minutes late you will lose your appointment.

Will I always receive hands-on treatment such as massage, heatpacks or ultrasound?

Your physiotherapy treatment plan will be based on current research. Your therapist will discuss with you what would work best. They will do this after your first appointment.

Will I be expected to do exercise outside of my physiotherapy appointments?

Your physiotherapy treatment plan will be based on current research. It is highly likely that your therapist will ask you to do certain activities or exercises as part of your treatment plan.

Will my physiotherapist talk with my doctor?

Your physiotherapist will work in partnership with your referring doctor. They will contact your doctor if they have any questions. When you finish your treatment plan your GP will receive a discharge summary letter outlining your initial assessment, the treatment plan you completed and the outcomes achieved.

Will I need to undress during my treatment sessions and will the therapist touch me?

At times we will need to touch you to assess your needs or to provide hands on treatment. If this is needed you may need to undress. You may be provided with a hospital gown. If you are receiving treatment for your legs you can bring in your own shorts to change into. Your modesty, privacy and dignity will be respected by your therapist at all times. If for cultural/personal reasons you wish to only have a female therapist please advise us of this when we receive your referral.

Will I experience soreness as a result of my physiotherapy?

With any exercise program it is normal to have some muscle soreness the next day. This should only last for a short time. If you have any ongoing soreness or pain please let your physiotherapist know.

Can I receive ongoing treatment for my problem?

Your physiotherapy treatment plan will be based on current research. Many conditions are chronic and require ongoing management. In these instances, we will identify what you can do for yourself after your treatment program finishes.

We are a teaching hospital and you may be treated by a physiotherapy student. If this is the case the student will be co-managing your case with a qualified, graduate physiotherapist. Students never undertake any decisions without first talking with their supervising therapist. You do have the right to not be treated by a student. In this case your treatment course will be conducted by the next available physiotherapist. This may not always be immediately possible and may result in a delay to starting your treatment plan.

Please let us know if you need an interpreter when we receive your referral.  We will organise a professional interpreter for your assessment session.

You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak, and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.