Ophthalmology
Sydney Hospital and Sydney Eye Hospital is a Centre of Excellence, providing world-class specialist eye services.
Sydney Eye Hospital Outpatient Department is a referral centre for general and specialist ophthalmic services for both adults and children. These services are provided by specialist ophthalmic doctors and nurses.
For the Eye Outpatient Department information, click this link.
Patients may be referred to this department by other ophthalmologists, optometrists, doctors and specialists from other hospitals.
Services provided by the department are:
- Cataract
- Ocular plastic
- Glaucoma
- Vitreo retinal
- Medical retina
- Neuro ophthalmology
- Squint
- Cornea
- Uveitis
If you are having elective surgery, information can be found by clicking this link.
Sydney Hospital and Sydney Eye Hospital Emergency Department provides emergency services to the general public for eye trauma and is open 24 hours a day, 365 days a year. You may also be referred to the emergency department by another ophthalmologist or doctor for such conditions sudden loss of vision, corneal ulcers and retinal detachment.
For any eye emergencies requiring urgent treatment, please go to the Emergency Department page by clicking this link.
Sydney, NSW, 2001
-33.8684884, 151.2124807
- You will first see a clerk to complete paperwork. Please make sure your contact details are correct
- You will then see a nurse who will check your eyesight and assess what further tests you may need
- You may see either an orthoptist, or a doctor, depending on what you need
- Consultant - a senior doctor who has specialised in Ophthalmology
- Fellow - a doctor who is undertaking specialist training within a specific field within Ophthalmology. some examples include Uveititis, Retina, Glaucoma, Cornea and Ocularplastics
- Registrar - a doctor who is undertaking general training in Ophthalmology
Glaucoma is a disease that damages the connection between the eye and brain (optic nerve). In most cases there is slow loss of peripheral (outside) vision, but blindness can occur if the condition is ignored or not properly treated. . Sometimes glaucoma may be more aggressive, requiring urgent treatment. All currently available glaucoma treatments, including eye drops, laser, and surgery, work by reducing the pressure of the eye. This halts or slows the rate of glaucoma, but cannot reverse damage that has already occurred.
Glaucoma surgery is used to reduce the pressure of your eye, but it does not improve your vision. Sometimes your vision will seem more blurry for some weeks after the surgery. In most cases this improves with time or needs a change in your glasses prescription. It is also very common for your eye to feel irritable or scratchy for a while.
Glaucoma surgery is always performed by a fully qualified doctor.
Please discuss with your surgeon if you are on medication to thin your blood, as this may need to be stopped before surgery. On the day of surgery you should continue to take your usual eye pressure lowering treatment. You will be directed by your surgeon on whether to continue or to stop your usual glaucoma treatment after the surgery. New eye drops are prescribed after the surgery to reduce the risk of infection and inflammation (swelling).
Initially you may be asked to take one of these drops every 1-2 hours whilst awake. Drops may be required for a number of months after surgery, but at a reduced frequency.
Glaucoma surgery is prioritised by your treating consultant and depends on the severity of your case.
The Neuro-ophthalmology clinic looks after vision and eye movement problems that come from the brain rather than the eyes.This includes diseases of the optic nerve, changes in the pupils, and damage to brain structures like the visual cortex.
Common conditions seen by neuro-ophthalmologists are diseases affecting the optic nerves such as idiopathic intracranial hypertension, ischaemic optic neuropathy and optic neuritis; as well as damage to other structures of the brain from stroke, trauma, or tumours.
When you come to the neuro-ophthalmology clinic please bring:
- your referal
- your glasses
- a list of your current medications
- any MRI or CT scans you have had
- copies of any blood tests your referring doctor has ordered
Information sheets for eye medicines
Eye Conditions
Retinal detachment information
Instruction Sheets
How to instil eye drops and ointment - pictorial
Eye removal information leaflet
Cataract Surgery Information Sheets
The Overseas Fellows training at Sydney Hospital and Sydney Eye Hospital are supported by the Sydney Eye Hospital Foundation.
Social Work
How we can help you (What we do)
The Sydney Hospital and Sydney Eye Hospital Social Work team offer counselling and practical assistance to help patients, family members, friends and carers to deal with any issues or concerns that may arise from an illness or being in hospital. This includes:
• adjusting to illness and change
• planning for how you will cope when you leave hospital
• information about community services including psychological support
• coping with loss and grief and trauma
• supporting someone with a terminal illness
We can also provide you with information about other agencies and services.
Sydney, NSW, 2001
The Social Work offices are located on Level 1 of the Clinical Services Building.
If you would like to speak with a Social Worker ask one of your doctors or nurses to organise this for you.
Alternatively, you can contact the Social Work Department directly Monday to Friday from 8:00am – 4:00pm
Should you require social work support on the weekend or after hours please speak with your nurse.
If you are Aboriginal or Torres Strait Islander background you may want to speak with our Aboriginal Hospital Liaison Officer.
-33.8684884, 151.2124807
We are available to support inpatients and outpatients who attend Sydney Hospital and Sydney Eye Hospital for treatment as well as family members, friends and carers of patients.
Our team consists of three social workers who work across the Emergency Department, Hand Unit, Ophthalmology Unit and General Medicine Ward to provide counselling and practical support to patients, family members and carers.
We work in partnership with your health care team as well as other external agencies and community services to assist in your overall care and wellbeing.
We work alongside our Aboriginal Hospital Liaison Officer to ensure that the needs of Aboriginal and Torres Strait Islander patients and families are met.
Pharmacy Department
The Pharmacy Department at Sydney Hospital and Sydney Eye Hospital provides medication services to both inpatients (on the hospital wards) and outpatients (clinic visits).
Pharmacy Services:
Our pharmacists:
-
Review your medicines to ensure they are safe and appropriate
-
Supply medications for hospital and clinic patients
-
Offer advice on how to use your medicines correctly
How to find us:
The pharmacy is located in the Centre Block opposite the Emergency Department.
The Pharmacy is open Monday - Friday 8:00am - 5:00pm
Pharmacy Opening Hours
Monday to Friday, 8am to 5pm.
Sydney, NSW, 2001
Opening hours
Monday to Friday (except public holidays): 8:00 am to 5:00 pm
-33.8688197, 151.2092955
What to expect when you bring your prescription to the hospital Pharmacy?
Our pharmacy dispenses prescriptions written by our hospital clinic doctors. When you visit, our team will:
- confirm your personal details (name, date of birth)
- check for any allergies
- ask about any other medications you are currently taking
- verify your Medicare card
- check your concession or pension card (if applicable)
- direct you to the cashier for payment before dispensing your medication
Prescription Charges
The cost of your medicines depends on whether you have a Medicare card and/or a concession or pension card. These charges are updated every year.
After making your payment, you will return to the pharmacy to collect your medications. Please note that we may not always be able to provide repeats on your prescription. The pharmacist will explain this when dispensing your medicine.
Patient Information and Support
Our pharmacists are committed to ensuring you receive the right medication for you. We provide:
- guidance on how to use eye drops, ointments, and other medications
- written information about your prescribed medicines
- personalised advice—Ask for more information if you have any questions
What to expect from the pharmacist during your hospital stay
Our pharmacists work closely with doctors, nurses, and other healthcare staff to ensure your medications are used safely and effectively while you are in hospital. A pharmacist will visit you on the ward to:
- review your medication history and document the medicines you take at home
- ensure your medication list is accurate and tailored to your needs
- supply any medicines required during your hospital stay
- provide information about any new or adjusted medications
- monitor for allergies or side effects
- communicate any medication changes to your family doctor and community pharmacy, if needed
Medication Use in Hospital
The hospital will supply your medicines during your stay. Do not use any of your own medicines while you are in hospital. The nurse will safely store your own medications and return them to you on discharge.
If a medication looks different from what you usually take, speak to your nurse before taking it.
Do not forget to ask for your medicines before you go home.
Preparing to go home
Before going home, the pharmacist will:
- explain how to take your medications correctly
- answer any questions you may have
- provide written information about new medications, if required
- contact your local pharmacy or doctor regarding your treatment, if necessary
- generally, only new medications started in hospital are supplied upon discharge. Only a maximum of a 7-day supply will be provided. You will need to see your family doctor for continued supply.
It is essential that you are aware of any new medications that have been started, any medications that have been stopped, or any changes made to your treatment.
What medicines should I bring to hospital?
Please bring all the medicines you are currently taking. Including:
- prescription medicines
- vver-the-counter medications
- herbal and complementary medicines
- inhalers/creams/eyedrops
Will I be charged for medications?
Inpatients: No charge for medicines used in the hospital if you have a Medicare card or are from a country with a healthcare agreement with Australia.
Outpatients: If you present a prescription from our hospital clinic, you will need to pay for your medicines. Our pharmacy staff will inform you of the cost.
What do I need to bring with me?
- Medicare card
- Concession or pension card (if you have one)
- all medications you are currently taking, in their original packaging
Day Procedure Unit
How we can help you (what we do)
The Sydney Hospital and Sydney Eye Hospital Day Procedure Unit provides admissions for elective and emergency surgery for eyes, hands, endoscopy, and gastroscopy patients within the Eastern Sydney Local Health District (SESLHD).
The Day Procedure Unit is open Monday to Friday.
We are located on the first floor of Sydney Hospital and Sydney Eye Hospital Clinical Services Block.
Who we care for
The Day Procedure Unit provides care for all patients who are presenting to SSEH for a surgical procedure.
Sydney, NSW, 2001
Day Procedure Unit (02) 93827088
Day Procedure Unit Nurse Unit Manager (02) 93827554
Perioperative Nurse Manager (02) 93827101
Visiting Hours: Monday to Friday from 6.30am to 7.30pm.
-33.8681622, 151.2122224
The Day Procedure unit comprises of:
- Dedicated Surgical Specialists, registrars and residents who are available to speak with you in the Day Procedure Unit prior to your surgery to address any concerns you may have.
- Nurse unit manager who is responsible for the management of the unit and available Monday to Friday business hours.
- Registered Nurses and Enrolled Nurses dedicated to quality patient care that will prepare you for your surgery and answer any questions regarding your operation.
- Administration staff will assist you with the admission process and answers any questions you may have about Medicare and private health insurance.
- Ancillary staff that assist with transferring of patients to and from theatre.
If you are having surgery, you will receive a text message and a letter from the booking office. The text will confirm the date you need to come to the hospital for your surgery.
A nurse will call you between 2pm-6pm the day before you come to the hospital. The call will show as “No Caller ID,” so please make sure to answer.
During the call, the nurse will:
• tell you what time to arrive
• ask about your health and the medicines you take
• tell you when you should stop eating
Before your surgery, you must visit your doctor for pre-surgery tests. These tests might include:
• blood tests,
• an ECG,
• a chest x-ray
•
The doctor will also give you a letter with a list of your medications, which you must bring with you to the hospital.
A nurse or clinical nurse consultant may contact you to conduct a pre-surgery assessment and request more information from your doctor.
Going home on the same day as your surgery:
Because you are having an anaesthetic, you or a family member must arrange for someone to take you home. You cannot go home alone.
When you go home, the nurse will give you:
• a time for your follow-up appointment with your doctor
• clear instructions on how to care for yourself after surgery
Staying overnight:
If you are staying overnight, please bring a small bag with toiletries and a change of clothes.
After your surgery, the nurse will take you to an inpatient ward, and the treating team will check on you the next day before you go home.
When you go home, your nurse will give you medicine and instructions to help you recover from the surgery.
We work in partnership with your local Doctor, hospitals in other health districts, community nursing organisations. We also work with SSEH clinical nurse consultants/educators in ophthalmology (eyes) and hands.
The service is a Day Procedure Unit that is open Monday to Friday. The unit conducts admissions prior to transfer to the operating suite. Admissions are for patients having surgery on the day and returning home the same day or for patients staying overnight that are then transferred to an inpatient ward after surgery. Admissions may be elective, emergencies, from specialists’ rooms, via the hand clinic or transferred from another health facility.
How long will my surgery be?
This will depend on the type of surgery you are having. As a general rule allow 2 hours from the time you are transferred to the operating suite to transfer back to the ward.
When will I stop eating and drinking?
You will be advised by nursing staff the afternoon before surgery the time to commence fasting.
What time will I go to surgery?
After consultation with the doctors the theatre list order is prepared. We have morning and afternoon surgery and depending when the surgeon is operating will be where you are placed.
How long will I have to stay after surgery?
Depending on the type of anaesthetic you have it can be as little as 30 minutes after being returned to the ward or as long as 4 hours if a general anaesthetic is given.
Do you need an interpreter?
Professional interpreters are available and are free of charge if you require assistance in understanding the procedure. While a family member or relative may be with you, all treatment including the consent should be through a professional interpreter. If you require an interpreter to contact us; please call the Translating Interpreter service on 131450.
The Day Procedure Unit (1 WEST) is located on Level one of the Clinical Services Building, Sydney Hospital and Sydney Eye Hospital. Enter via the main hospital foyer, take the lift to level one and turn left as you exit the lift then turn right. Please check in with the clerical staff on arrival.
On-site parking is available through METRO parking. The entrance is off hospital road. For additional information about parking please contact either the Nurse Unit Manager or nursing staff in the Day Procedure Unit. There is also metered parking along hospital road. For short periods of time of 5-15 min, escorts are allowed to park in the turning circle on hospital grounds while collecting patients.
Info line:
For information about connections, destinations and timetables for government buses, trains and ferries in and around Sydney, telephone 13 15 00. OR check the NSW Transport Trip planner website http://www.transport.nsw.gov.au/tripplanner/index.html
Train: Martin Place station is directly opposite the hospital and St James station is at the end of Macquarie Street.
Bus: Bus No. 200 stops directly opposite the hospital in Macquarie Street.
Ferries: Circular Quay ferry terminal is 10 minutes walk from the hospital.
Professional interpreters are available and are free of charge if you require assistance in understanding the procedure. While a family member or relative may be with you, all treatment including the consent should be through a professional interpreter.
If you need an interpreter to contact us, please call the Translating Interpreter Service on 131450.
We are a teaching hospital and you may be asked to be involved in research or for a student to be present on your journey in Sydney Hospital and Sydney Eye Hospital. You have the right to say no. If you do so this will not impact in any way on the services we provide.
General Medicine - 2 East
How we can help you (what we do)
The Sydney Hospital and Sydney Eye Hospital General Medical Ward (2 East) provides 24 hour inpatient services.
2 East is located on Level 2 of the Clinical Services Building.
Who we care for
The General Medical Ward provides care for patients who are transferred from the Sydney Hospital and Sydney Eye Hospital Emergency Department,or transferred from Prince of Wales Hospital.
Sydney, NSW, 2001
02 9382-7268 - alternate number
The ward is open 24 hours, 7 days a week.
Visiting hours: 10am - 8pm daily.
-33.8684884, 151.2124807
The General Medical Ward comprises of:
- Dedicated Specialists including Respiratory, Cardiologists, Endocrinologists, Gastroenterologists, Rheumatologists and Neurologists.
- Drug and Alcohol consultants and Geriatricians are available on Wednesdays.
- The Medical Team can escalate any psychiatric concerns to specialists for consultations as needed.
- Registrars and residents who are available to speak with you in the unit to address any concerns you may have.
- Nurse Unit Manager who is responsible for the management of the unit is available Monday to Friday during business hours
- Registered Nurses, Enrolled Nurses and Assistants in Nursing are dedicated to provide excellent quality patient care every day. They are supported in this by a full time in hours Clinical Nurse Educator and After Hours Clinical Nurse Educator. A General Medicine Clinical Nurse Consultant provides advice on patient management.
- A physiotherapist is on duty on 2 East Monday - Friday 0800-1600 and on call weekends and public holidays 0800-1600.
- Administration staff who will assist you with the admission process and answer any questions you may have about Medicare and private health insurance.
- Ancillary staff that assist with transferring of patients from the Emergency Department to and from other departments.
We work collaboratively with a variety of SESLHD specialty units including Drug and Alcohol, Eyes and Hands, Psychiatric service and Allied Health. All our work is in partnership with your local doctors, hospitals and community organisations.
We routinely partner with our patients, families or carers. Should any concerns arise where patients, families or carers believe that the care provided has not sufficiently addressed the patient’s condition they may call a dedicated REACH program and escalate concerns initiating a care response.
The General Medical Ward is open 24 hours seven days a week. We have a four (4) Bed Close Observation Unit where patients are monitored closely for deterioration. We provide services for Medical patients, orthopaedic post-surgical procedure from POWH, Drugs and Alcohol, Surgical Hands and Eyes patients who requiring cardiac monitoring or medical intervention. If assessed as needing in hospital care our patients are admitted following presentation to the Sydney Hospital and Sydney Eye Hospital Emergency Department or are transferred to us from Prince of Wales Hospital and doctors rooms.
On the admission to the ward, nursing staff will explain our service to you and your family. The Multidisciplinary team are available to assist with the discharge planning starting from the day you are admitted to the hospital. The physiotherapists will assess your mobility and the social worker may assist with social support depending on your needs.
We are open 24 hours. Our vising hours are from 10:00hrs (10am) to 20:00hrs (8pm) daily.
How long will I stay in the hospital?
This depends on your progress, the medical team will update you every day.
| Sydney Hospital and Sydney Eye Hospital | (02 0382 7111 |
| 2 East Ward phone number | (02) 9382 7267 or (02) 9382 7218 |
| General Medicine Clinical Nurse Consultant | (02) 9382 7576 |
Professional interpreters are available and are free of charge if you require assistance in understanding the procedure. While a family member or relative may be with you, all treatment including the consent should be through a professional interpreter. If you require an interpreter to contact us, please call the Translating Interpreter service on 13 14 50.
We are a teaching hospital and you may be asked to be involved in research or for a student to be present on your treatment journey in Sydney Hospital and Sydney Eye Hospital. You have the right to say no. If you do so this will not impact in any way on the services we provide. We align our practices with the Clinical Excellence Commission and evidence based practice.
The General Medical Ward (2 East) is located on level two of the Clinical Services Building, Sydney Hospital and Sydney Eye Hospital.
Enter via the main hospital foyer, take the lift to level two and turn left as you exit the lift then turn left. Please check in with the clerical staff on arrival.
On-site parking is available through METRO parking. The entrance is off hospital road. For additional information about parking please contact either the Nurse Unit Manager or nursing staff in the General Medical Unit. There is also metered parking along hospital road. For short periods of time of 5-15 min, escorts are allowed to park in the turning circle on hospital grounds while collecting patients.
Information line: For information about connections, destinations and timetables for government buses, trains and ferries in and around Sydney call 13 15 00 or check the NSW Transport Trip planner website http://www.transport.nsw.gov.au/tripplanner/index.html
Train: Martin Place station is directly opposite the hospital and St James station is at the end of Macquarie Street.
Bus: Bus No. 200 stops directly opposite the hospital in Macquarie Street.
Ferries: Circular Quay ferry terminal is 10 minutes’ walk from the hospital.
Emergency Department
Call 000 in an emergency
The Emergency Department looks after people in an emergency.
An emergency is when an illness or an injury is serious and requires urgent treatment.
When you arrive at the Emergency Department, you will be seen by a triage nurse who will decide how urgent your situation is.
The order you will be seen will depend on how serious your emergency is.
The people who have the most urgent conditions will always be seen first.
It will not depend on the time you arrive in the Emergency Department. People with less serious conditions will have to wait until the doctor is free.
Sydney Hospital and Sydney Eye Hospital Emergency Department is open 24 hours per day, including public holidays.
NSW, 2001
Open 24 hours, 7 days a week
-33.867787338437, 151.21230594169
We provide 24 hour emergency service for adults (age 16 and over). The Sydney and Sydney Eye Hospital Emergency Department specialises in hand and eye emergencies.
If you are under 16 years of age, please attend the Sydney Children's Hospital Emergency Department (Located at Randwick and Westmead).
If your need is not urgent, please make an appointment with your local doctor or after hours medical centre.
Please click these links If you need a referral to the Eye Outpatient Department or the Hand clinic.
| Hospital | Address | Phone number |
|---|---|---|
| St Vincent's Hospital | Victoria Ave, Darlinghurst | 8382 1111 |
| Prince of Wales Hospital | Barker St, Randwick | 9382 8400 |
| Sydney Children's Hospital | High St, Randwick | 9382 1111 |
If you need to come to the Emergency Department please bring:
- Any referral letters you may have (for example, from your doctor, optometrist, ophthalmologist or physiotherapist)
- A list of all the medicines you are currently taking. If you do not have a list simply bring your medicines with you
- Bring your glasses (If you are coming with an eye condition)
- Bring your eyedrops (if you have any)
- Private health insurance card or DVA card if you have one
- The name and phone number of your usual doctor or medical centre
- Your Medicare card or passport (if you are not an Australian citizen)
When you arrive you will be seen by a triage nurse who will decide how urgent your emergency is.
Treatment
Treatment in the Emergency Department is based on clinical need and not:
- The time of your arrival
- Financial situation
- If you have health insurance
Patients requiring urgent attention will always be seen first.
If your illness or injury is not urgent you will have to wait to see a doctor.
If your condition gets worse you should tell the Triage Nurse immediately.
You can seek care for non-urgent illness or injury through your local doctor or an After Hours Medical Centre.
Eating or drinking
- Do not eat or drink while waiting to see a doctor
- Please ask the staff before you eat or drink while you are waiting to be seen
You may need tests or procedures that require you not to eat or drink beforehand
Pain relief
If you are in pain tell the Triage Nurse who may be able to offer some pain relief.
Please let us know if you need an interpreter. We will organise a telephone interpreter for you.
There are no set visiting times. But we limit the number of visitors to two people at any one time.
A doctor or nurse will let you know when you can go home.
Before you leave you should make sure that you:
- Understand what medications you need to take
- How to take your medications
- Know when to see a doctor again
- Ask for a medical certificate
- Ask for a referral letter for your doctor
When you go home you need to:
- Tell your doctor that you have been to the Emergency Department
- Give the letters from Emergency Department to your doctor
We are a teaching hospital. Student doctors or nurses may be involved in your care. They will be supervised by senior staff during your visit.
You have the right to say no to having a student involved.
If you do so, this will not impact in any way on the treatment we will provide.
To view the commonly asked questions for the Emergency Department, click here.
Health Information Unit
Sydney, NSW, 2001
The Medical Records Department is located on the ground floor of the Administration Building at Sydney Hospital and Sydney Eye Hospital.
Opening hours: 8am - 5pm
Monday - Friday
-33.8681622, 151.2122224
You are entitled to request access to your personal information, including your health records, held by health service providers in NSW.
We collect your personal health information so that we can provide you with treatment and advice. Test results and further information collected while you are being treated are kept with your health record. We only collect information that is relevant and necessary for your treatment and to manage the health services we provide.
We collect health information directly from you wherever possible. If this is not possible, or in an emergency, we may refer to your previous health records, other health care providers and your My Health Record. We may also need to collect information from a family member, friend, carer or other person such as an interpreter who can help us to provide you with appropriate health care.
Your information may be held in paper or electronic files, including visual image and audio format. We take all reasonable steps to ensure that the information we collect about you is stored securely. We are required by law to retain health records for certain periods of time, depending on the type of record and facility. We have appropriate systems and policies in place to protect your information from loss, unauthorised access and misuse.
If you do not wish for us to collect certain information about you, you need to tell us, and we will discuss with you any consequences this may have for your health care.
You can request information by completing an Application to Access Health Information form. Please send it to the Health Information Unit at the hospital via:
Email:
SESLHD-SSEH-ClinicalInformation@health.nsw.gov.au
Post:
Sydney Hospital and Sydney Eye Hospital
Health Information Unit
GPO Box 1614 Sydney NSW 2001
For your application to be considered and actioned you MUST provide the requested forms of identification.
Fees and charges may apply.
You are also entitled to have your personal information, including your health information, amended to correct inaccuracies.
If you believe the health information, we hold about you is incorrect, please let your healthcare provider or the Health Information Unit know. Appropriate action will be taken, and you will be informed of the outcome.
This action may include correction of the error or addition of a notation to your health record.
To assist us in maintaining accurate health information please advise your healthcare provider, relevant administrative staff or the Health Information Unit if, for example, you change your name, address, contact details, or your family doctor's details.
For any Medico-Legal Requests you can either send the 'Release of Information' request via post, in person, or via email.
Post:
Release of Information Officer
Sydney Hospital and Sydney Eye Hospital
GPO Box 1614
Sydney NSW 2001
In person
Release of Information Officer
Ground Floor Administration Building
8 Macquarie Street
Sydney
Email:
SESLHD-SSEH-ClinicalInformation@health.nsw.gov.au
Requests for information from insurers, solicitors or other third parties must be accompanied by a valid consent.
Fees for copies of notes are $33.00, for the first 80 pages (inc. GST). Pages in excess of 80, are charged at 0.41 cents per page.
Subpoenas should be addressed to the Proper Officer at Sydney/Sydney Eye Hospital.
Subpoenas can be sent to the hospital via email, post or delivered in person to the Health Information Unit, Sydney Hospital and Sydney Eye Hospital:
Post:
Proper Officer
Sydney Hospital and Sydney Eye Hospital
GPO Box 1614
Sydney NSW 2001
In person
Proper Officer
Ground Floor Administration Building
8 Macquarie Street
Sydney
Email:
attention: Proper Officer
SESLHD-SSEH-ClinicalInformation@health.nsw.gov.au
Fees
The party issuing the subpoena will be charged a fee as follows:
• at least 5 working days’ notice is given to produce the record to Court ($75)
• less than 5 working days’ notice is given to produce the record to Court ($113)
An additional photocopying fee of 41 cents per page is also applicable.
Aboriginal Hospital Liaison Service
How we can help you
We acknowledge that Sydney Hospital and Sydney Eye Hospital is situated on land traditionally owned by the Gadigal people of the Eora nation. We pay our respects to Aboriginal elders past, present and emerging.
We welcome all patients, their families, carers and friends to our hospital from all Aboriginal and Torres Strait Islander communities around Australia.
We ask all patients if they identify as Aboriginal or Torres Strait Islander. If you answer yes,and would like to see our Aboriginal Hospital Liaison Officer, we will contact them and let them know that you are here.
Coming to hospital can be a worrying time, and you may feel upset or lonely. The Aboriginal Hospital Liaison Officer can come and have a yarn with you about this, and offer you support.
The Aboriginal Hospital Liaison Officer is able to:
- give you information about your rights and responsibilities
- talk to the staff in the hospital for you
- give you information about hospital services
- find other services who can help you (Aboriginal health services, legal, housing, family support)
- help you get financial assistance if you need it (eg: pensions, benefits, IPTAAS (Isolated Patient’s Travel and Accommodation Scheme)
- help you with finding accommodation if you are travelling to Sydney from the country
- help you to fill in forms, for example: housing application
- organise nursing care when you leave hospital, if you need it
- organise for you to get help at home if you need it. This includes help with housework, shopping, meals on wheels or any equipment you might need
Please click here to read the brochure for more information.
You can find more information on the Aboriginal Health Unit website Please click here to go to the website.
Sydney, NSW, 2001
To contact the Aboriginal Hospital Liaison Officer, call the the switchboard on 9382 7111 and ask them to help you. You can also ask the Nurse or Social Worker looking after you to help you with this.
-33.8684884, 151.2124807
Infection Control
Infection prevention and management at Sydney Hospital and Sydney Eye Hospital involves provision of up-to-date policies, procedures and guidelines to facilitate safe work practices for all staff and consumers of our health care services. These policies are aligned with the Ministry of Health guidelines and other statutory documents and promote best practice.
The facility has a full time Infection Prevention Control Clinical Nurse Consultant to coordinate the infection prevention and management program.
This program consists of
- A comprehensive infection control manual that provides an up-to-date resource for all staff
- Regular infection control meetings attended by a multidisciplinary team to review issues relating to infection prevention and management
- Coordination and evaluation of quality monitoring activities relating to infection control
- Orientation program for all new staff to ensure that they are equipped with necessary infection control knowledge
- Ongoing in-service education programs designed for all staff to maintain and enhance their infection control knowledge and practices
- Active participation in policy review and development at a local, Area Health Service and state level
- Ongoing monitoring and tracking of infection rates within the facility, including identifying trends, outbreaks, and areas that require additional attention.
-33.870718427652, 151.21054172516
Medical Imaging (Radiology)
How we can help you
At Sydney Hospital and Sydney Eye Hospital Medical Imaging Department we offer a comprehensive range of radiology services (see below), bulk-billed (no out-of-pocket expense) for Medicare eligible patients, for anyone with a valid referral from a GP or specialist. Our contact details are on the right-hand side.
Who we care for?
Any person (with a referral) for one of the above Imaging examinations who attends the hospital.
Who are we?
Radiographers and Sonographers are health professionals who are responsible for taking the images and ensuring they are of the highest quality. They will provide instructions during your examination and make sure you are comfortable while they take any images.
Radiologists who will look at the images produced to diagnose your illness or injury.
Administrative staff who will be your first point of contact. They will organise your appointment and assist you with any information required for your visit.
Our services
- • General X-ray
• Computed Tomography (Including CT Angiography)
• Ultrasound
• Research
How to make or cancel an appointment
Please telephone us on (02) 9382 7080
Do you require a professional interpreter?
Please let us know if you need a professional interpreter. We can arrange an interpreter when you are on-site
8 Macquarie St Sydney, 2000
Sydney, NSW, 2001
Clinic times
8:00am to 4:30pm daily (ED/Inpatient service only after-hours)
Payments (Medicare / Private Health Insurance)
Bulk billing for outpatient examinations.
Please bring your Medicare Card.
Manager
Chief Radiographer: Darryl Heaney
-33.8684884, 151.2124807
Do I need a Referral?
Yes
Do I need an appointment?
For Ultrasound yes, CT occasionally, x-ray no. Please call us (02) 9382 7080 to check. At this time, we will also inform you about any preparation that may be required.
Do I have to pay?
Medicare Eligible patients will have the procedure bulk billed.
Work Cover claimants will not have to pay if the hospital has full information regarding the claim.
Other patients will have to pay a fee at our cashier before the examination is undertaken. Please contact us for information about the fee.
Can I get a copy of my imaging and results?
Yes, we can provide you with an electronic link to imaging and results (or a CD, if preferred).
How long will I have to wait for the result?
his varies so please ask us. Most radiology images are usually reported within1 business day.
Who is eligible to use our services?
Anyone with an appropriate referral. Sydney and Sydney Eye Hospital Radiology accepts all radiology referrals.
Making and cancelling an appointment
Please telephone us on (02) 9382 7080
What to bring
It is essential to bring the referral and a Medicare card if you wish to be bulk-billed.
Any similar radiological examinations that were performed outside of our practice may also be useful.
Do you need an interpreter?
If you cannot speak or understand English a professional Interpreter is important. Please ask the staff for assistance to arrange an interpreter.
How to get here?
Sydney / Sydney Eye Hospital is located in the centre of the CBD, next to The Domain. It is well serviced by public transport, including the Metro, trains and buses, which are within 5 minutes walking distance. Paid parking is also available, entrance via Hospital Road.
Where to park?
Parking is available in the Metro car park via Hospital Road.
General Radiography, Ultrasound and CT scanning.
Patient Information for General x-rays, Ultrasound and CT scanning are available at Radiology reception.