Compliments and Complaints


If you would like to compliment our staff, you can do so in the following ways:

 • Use the Care Opinion website to compliment staff. Click here to access the website. To watch a video on how to use the Care Opinion website, click here
 • Talk to your healthcare team or the manager of the area
 • Leave a written message for the staff

If you need to make a complaint, you can do so in the following ways:

  • Talk to the staff caring for you or their manager and tell them your concerns
  • By contacting the Complaints Manager on 02 9382 7323
  • By sending a letter to: Complaints Manager (Sydney and Sydney Eye Hospital GPO Box 1614, Sydney, NSW, 2001)
  • By sending an email to: