Support Services
Support Services at Sydney Hospital and Sydney Eye Hospital are dedicated and professional teams comprised of several departments:
- Administrative Staff
- Engineering Services
- Hotel Services
- Security
The Support Services at this hospital are committed to promoting the highest standard of support to the hospital. It is characterised by a sense of teamwork and an environment renowned for being responsive.
The Administrative team provide a range of administrative support to enable the departments of Sydney Hospital and Sydney Eye Hospital to achieve their objectives in a timely, reliable and efficient manner.
The team contributes to a positive patient journey within Sydney Hospital and Sydney Eye Hospital by effectively providing a range of administrative duties and communicating with all stakeholders in a compassionate and caring manner.
The Engineering Services team at Sydney Hospital and Sydney Eye Hospital provides a comprehensive technical support service for site-based infrastructure including the repair or replacement of faulty equipment, building maintenance, medical equipment repairs & servicing of lifts, plumbing, electrical systems, air conditioning, medical gases and essential services throughout the Hospital.
The support includes provision of accessories, the replacement of supplies as well as repair or replacement of faulty equipment and general building upgrades.
Hotel Services oversees cleaning, waste and patient porter services at Sydney Hospital and Sydney Eye Hospital. Hotel Services conducts a quality controlled cleaning service that is electronically audited internally, and also participate in external cleaning audits to ensure we maintain quality and safety for patients, visitors and staff, and meet ACHS Accreditation requirements across the campus.
Hotel Services strive to maintain the highest quality service for the hospital through continuous training, applying innovative technology and conducting quality audits. With the feedback from our patients, visitors and staff we ensure a clean, safe and environmentally sustainable service.
The primary role of the Security Department is the Protecting of People and Property and to ensure a safe and secure environment for the benefit of patients, staff and visitors.
Security Officers patrol the hospital campus at all times. Other security measures in place across the campus include security lighting, CCTV cameras and emergency communications, intruder alarms, and personal duress alarms and fixed duress alarms for staff working in he patient care areas. If you see or sense something suspicious, please contact security personnel for assistance.
Our Security Department may be contacted on (02) 93827090 with any concerns or queries.
The Security Department is located outside of the Emergency Department.
This service is provided by uniformed licensed security officers.