Accessing information about your patient

Make sure our Hospital has your contact details

Patients nominate a GP as part of their admission process. We routinely send discharge summaries to these nominated GPs. To be able to do this we need your up to date contact information on our database.

If you would like to register or update your contact details in our database please call 9382 9172.

How to access information about your patient

We can provide GPs and Medical Officers information on their patients who have attended our Hospital and the Royal Hospital for Women.To access information about your patient, please send a fax to our Release of Information Team on fax number 9382 3777.

What to include in your fax request

Your fax needs to be on your clinic/Hospital/Practice letterhead. It should include:

  • Patient names
  • Date of birth
  • Address
  • Details of the information you are requesting
  • Relevant dates of their admission
  • Which Hospital they attended.

If you are not the nominated GP on the patient’s record you will also need to fax us your patient’s written consent. As patients nominated GP can change or be incorrect, we suggest you fax us your patient's written consent with all information requests as this can save you time. You can use this template for consent or your own.

Requests are processed Monday to Friday during the business hours of 8.00 am – 4.30 pm. Requests received out of hours will be processed next business day.  Urgent out of hours requests must be identified as urgent and will be processed by out of hours staff.

For further assistance you can call our Health Information Unit on: 9382 3991.