Our Volunteers and Supporters

The Prince of Wales Hospital Volunteer Service is an independent auxiliary group who run a gift shop which provides a selection of small gifts and donated goods including books. The profits made through the gift shop go directly back to the hospital.

The opening hours are 10am to 2pm on Tuesdays, Wednesdays and Thursdays.

The gift shop is located on level 1 of the Clinical Sciences Building.

For enquiries telephone 9382 2119.

The profits made through the coffee shop go directly back to the Hospital through an annual grants program. 

Our POWH Volunteer Service also provide:

• Guides who help people to find their way around the hospital. They can be found at the information counters at the High Street, Barker Street and Acute Services Building entrances.
• A mobile library offering books to patients on the wards.
• A mobile trolley service that sells toiletries and snacks on the wards.
• Ward Visitors who visit patients on the wards, listen to their concerns and provide hand massages.
• Administrative support for different ward areas.
• A wig library that sells wigs and hair products at cost. Styling and hair cutting services are also available for people living with cancer and undergoing treatment. This is located in the Bright Building and is available on Wednesdays from 9am to 2pm or by appointment. Please contact the Coordinator on 9382 5094.

Would you like to join our POWH Volunteer Service?

If you are interested in joining our POWH Volunteer service we ask you to:

• Commit to at least four hours a week for 12 months
• Be up-to-date with the immunisations required for working with patients (This can be provided free of charge by the hospital)
• Undertake our mandatory orientation training and any other required training
• Participate in any background checks required.

As part of our team, you will receive support and ongoing training, awards that recognise your contribution, the opportunity to participate in group activities and social events and experience satisfaction in contributing to a driven and passionate team.

To register your interest in being a volunteer please contact our office on 9382 2119 or email SESLHD-POWVolunteers@health.nsw.gov.au.

Our ReViVe volunteers work on the aged care wards and may visit patients individually, or help facilitate either music or creative activities on a weekly basis. Funding from POWH Volunteers also provides fortnightly visits from companion animals from Delta Dogs.

ReViVe Volunteers are supported by a coordinator and receive 12 hours of training to provide support, companionship and practical assistance to patients, particularly those who are feeling confused, or are at risk of falling.

What do ReViVe volunteers do?

• Companionship – spending time with patients letting them know they are in hospital, listening to their stories, talking about things of interest, giving hand massages
• Practical assistance - encouraging patients to eat and drink or helping them walk safely around the ward.
• Creative recreational activities – facilitated by a small volunteer team to provide group or individual experiences.

If you think your relative might benefit from a visit from a ReViVe volunteer please contact the Aged Care Volunteer Co-ordinator on 9382 2014.

If you are interested in joining ReViVe volunteers we ask you to:

• Commit to two-three hours per week for six months (26 visits)
• Other requirements as for The POWH Volunteer Service.

Volunteers of various faiths are available to visit people to offer pastoral care emotional and/spiritual support. If you are interested in being a volunteer contact SESLHD-POWChaplaincyAdmin@health.nsw.gov.au or telephone 9382 2093.

Cancer Council of NSW provides volunteers support to patients with information and services within the hospital.