Our Volunteers and Supporters

There are several volunteer programs running across Prince of Wales Hospital. Our volunteers are valuable members of our health care team and enable us to maintain our wide range of services and support for patients and their visitors.

The Prince of Wales Hospital Volunteer Service is an independent auxiliary group who run the Garden Coffee Shop. The coffee shop provides hot and cold breakfast and lunch menus, coffees/teas and cold drinks also magazines, newspapers and selections of gifts and books.

The opening hours are 7.00 am – 3.00 pm Mondays to Fridays excluding public holidays.  

The café is located on level 1, of the Clinical Sciences Building,

We have live music on Tuesdays and Thursdays.

For enquires telephone 9382 2119.

The profits made through the coffee shop go directly back to the Hospital through an annual grants program. 


Our POWH Volunteer Service also provide:

  • Guides who help people to find their way around the hospital. They can be found at the Information counters at the High and Barker St entrances.
  • A laundry service for patients from the country or for people who are homeless with no community support. You can access this service by speaking to the Nursing Unit Manager of your ward.
  • A wig library that sells wigs and hair care products at cost. Styling and hair cutting services are also available for people living with cancer and undergoing treatment. This is located at The Bright Building and is available Monday, Tuesday, Wednesday and Thursday 9.00am to 2.00pm. For enquiries, please contact Gail Avis on 9382 5094.
  • A mobile library offering books to patients on the wards.
  • A mobile trolley service that sells newspapers, magazines, toiletries and snacks on the wards
  • A mobile trolley service at the main entrance on High St selling newspapers and magazines.
  • A group who visit patients on the wards, listen to their concerns and provide hand massages
  • Gardening services for patient gardens on the campus
  • Administrative support for different ward areas.

Photo of volunteer

Would you like to join our POWH Volunteer Service?

If you are interested in joining our POWH Volunteer service we ask you to:

  • Commit to at least four hours a week for 12 months
  • Be up-to-date with the immunisations required for working with patients (This can be provided free of charge by the hospital)
  • Undertake our mandatory orientation training and any other required training
  • Participate in any background checks required.

As part of our team, you will receive support and ongoing training, awards that recognise your contribution, the opportunity to participate in group activities and social events and experience satisfaction in contributing to a driven and passionate team.

To register your interest in being a volunteer please contact our office on 9382 2119 or email SESLHD-POWVolunteers@health.nsw.gov.au.


Our ReViVe volunteers work on the aged care wards and may visit patients individually, or help facilitate either music or creative activities on a weekly basis. Funding from POWH Volunteers also provides fortnightly visits from companion animals from Delta Dogs.

ReViVe Volunteers are supported by a coordinator and receive 12 hours of training to provide support, companionship and practical assistance to patients, particularly those who are feeling confused, or are at risk of falling.

What do ReViVe volunteers do?

  • Companionship – spending time with patients letting them know they are in hospital, listening to their stories, talking about things of interest, giving hand massages
  • Practical assistance - encouraging patients to eat and drink or helping them walk safely around the ward.
  • Creative recreational activities – facilitated by a small volunteer team to provide group or individual experiences.

If you think your relative might benefit from a visit from a ReViVe volunteer please contact the Aged Care Volunteer Co-ordinator on 9382 2014.

If you are interested in joining ReViVe volunteers we ask you to:

  • Commit to two-three hours per week for six months (26 visits)
  • Other requirements as for The POWH Volunteer Service.

Volunteers of various faiths are available to visit people to offer pastoral care emotional and/spiritual support. If you are interested in being a volunteer contact SESLHD-POWChaplaincyAdmin@health.nsw.gov.au or telephone 9382 2093.

Cancer Council of NSW provides volunteers support to patients with information and services within the hospital.