Carer Support

If you are caring for a person receiving healthcare services through the South Eastern Sydney Local Health District, there are hospital and community resources available to support you in being a partner in their care.


Are you worried about a recent change in the condition of your loved one while they are in hospital? If so, REACH out. See the REACH brochure for more.


Free interpreters are available for people who don't speak English who need to make a telephone call. This service is available 24 hours a day, seven days a week. Tell the operator the language needed and have the name and phone number of the person you wish to contact ready.

Call 131 450

Carers NSW

Carers NSW is the peak non-government organisation for carers in NSW that focuses on providing holistic support, independent information, and resources.

Carers NSW provides a free training and support to carers. For instance, there are carer support groups, which enable you to meet and connect with other carers who understand the challenges of caring for a loved one.

Carer Gateway

The Australian Government website and call center, Carer Gateway, is an entry point for carers to access practical information and advice, online supports, and services in their local area. This includes counselling, respite services, peer support and financial packages/information. You can also find information in several different languages and translating services are available. 

  • Visit the Carer Gateway website or call 1800 422 737
  • Find community language resources

Services Australia 

Services Australia provides comprehensive list of contacts, programs, payments, and concessions that are available to carers. 

NSW Healthcare Complaints Commission

NSW Healthcare Complaints Commission acts to protect public health and safety by resolving, investigating and presenting complaints about healthcare.

Centrelink - Caring for someone

Centrelink provides payments and services to support people providing temporary or ongoing care, including help if you need to take time off work to care for someone.

Companion Card

The NSW Companion Card program is for carers of people with a significant and permanent disability to give them free entry into participating venues and events. 

Multicultural Disability Advocacy Association 

The Multicultural Disability Advocacy Association of NSW (MDAA) is the peak body for all people in NSW with disability and their families and carers, with a particular focus on those from a culturally and linguistically diverse (CALD) / non-English Speaking (NES) background and disability. 

NSW Family and Carer Mental Health Program 

The NSW Family and Carer Mental Health Program provides support for the families and the carers of people with a mental illness by offering education and training, information, resources, and other supports.