Useful links for carers

If you are caring for a person receiving healthcare services through the South Eastern Sydney Local Health District, many resources are available to support you in being ‘a partner in their care’.


Are you worried about a recent change in the condition of your loved one while they are in hospital? If so, REACH out. See the REACH brochure for more.

Top 5

People with dementia or cognitive impairment who experience pain or discomfort can have high anxiety, especially when they are removed from their usual place of residence. TOP 5 is a simple process that allows carers to give valuable non-clinical information to health professionals to help personalise care.


Free interpreters are available for people who don't speak English who need to make a telephone call. This service is available 24 hours a day, seven days a week. Tell the operator the language needed and have the name and phone number of the person you wish to contact ready.

Call 131 450.

Carers NSW   

Carers NSW is the peak non-government organisation for carers in NSW and a member of the National Network of Carers Associations. Our focus is on improving the lives of carers.

Carers NSW Counselling Support

A free, six-week group course facilitated by professionally trained counsellors either in person or over the phone via Talk-link. The sessions run for an hour at the same time each week.

Carer Gateway

An Australian Government national website to assist in finding services and support.

Department of Social Services

Link to the Australian Government streamlined assessment process for the Carer Payment and Carer Allowance for carers and Health Professionals to complete.

NSW Healthcare Complaints Commission

Acts to protect public health and safety by resolving, investigating and presenting complaints about healthcare.