In an emergency always dial 000 and ask for an ambulance.
How we can help you
We run a busy 24 hour emergency service to adults over 16 years of age who have a serious illness or injury and need immediate treatment.
If your need is not urgent please make an appointment with your local general practitioner (GP) or after hours medical centre.
If you are under 16 years of age, please attend the Emergency Department at Sydney Children's Hospital located on High St at our Randwick Hospital Campus.
The order in which you will be seen in an emergency department is determined by the seriousness of your health problem, not the time of your arrival. Those people with the most serious and urgent conditions will always be seen first, and those with less serious conditions may have to wait until the doctor is free.
|Prince of Wales Hospital - Adult Emergency Department||Barker St, Randwick||9382 8400|
|Sydney Children's Hospital - Children's Emergency Department||High St, Randwick||9382 1111|
|The Sutherland Hospital Emergency Department||Kareena Rd, Caringbah||9540 7111|
|St George Hospital Emergency Department||Gray St, Kogarah||9113 1111|
|Sydney Hospital and Sydney Eye Hospital - Adult Emergency Department||8 Macquarie St, Sydney||9382 7111|
If you need to come to the emergency department please bring:
- A list of all the medicines you are currently taking. If you do not have a list simply bring your medicines with you.
- Private health insurance card or DVA card if you have one.
- The name and phone number of your usual general practitioner (GP) or medical centre.
- Your Medicare card or passport (if you are not an Australian citizen).
- A list of your allergies.
- Your Medalert bracelet (if you have one).
When you arrive you will be seen by a specialist triage nurse, who has a responsibility for allocating how urgent your need is.
Treatment in the emergency department is based on clinical need and not your time of arrival, financial situation or whether you have health insurance. Patients requiring urgent attention will always be seen first.
If your illness or injury is not urgent you may have to wait some time to see a doctor in the emergency department. Alternatively, you can seek care for non-urgent illness or injury through a general practitioner (GP) or after hours medical centre.
If your condition gets worse you should tell the Triage Nurse immediately.
Do not eat or drink
Please ask the staff before you eat or drink while you are waiting to be seen. You may need tests or procedures that require you not to eat or drink beforehand.
If you are in pain tell the Triage Nurse who may be able to offer some pain relief.
Please let us know if you need an interpreter.
We have an Aboriginal Hospital Liaison Officer to support Aboriginal patients and their families. Please ask the staff to contact our AHLO.
We have no restrictions on visiting times. We generally limit the number of visitors to two people at any one time.
A doctor or nurse will let you know when you can go home. Before you leave you should make sure that you:
- Understand your treatment including what medicines to take and how to take them
- Know when to see a doctor again
- Ask for a medical certificate and/or letter for your doctor if you need one.
Tell your local doctor (GP) within a couple of days that you have visited the emergency department. Results from any tests conducted in the Emergency Department will be forwarded to them. Please take any letters given to you by the hospital when you visit your GP. If for any reason you prefer us not to forward any information to your GP please let your treating doctor know.
We are a teaching hospital and student doctors or nurses may be involved and supervised by senior staff during your visit. You have the right to say no. If you do so, this will no impact in any way on the services we will provide.