Community Dementia Services

How we can help you

Our dementia nurses can visit you at home and give you information and advice on dementia and memory loss. They help your family understand how to best take care of someone with dementia or memory loss. They can also help you access services that will support you in your home. 

Our dementia nurses work closely with your doctor, other health workers and other services that are helping you.

1. You need an aged care assessment

You or your carer/family can apply for an assessment through a website called My Aged Care at: or by phoning 1800 200 422.

If you need help to arrange this assessment you can also call the Care Finder service on 1800 346 337 (Monday to Friday 8:30am to 4:30 pm). 

2. You will need to contact the Northern Network Access and Referral Service (NNARC)

You, your carer/family or doctor can contact NNARC to arrange an appointment with our Community Dementia Service. Call NNARC on (02) 9369 0400 or email

Please contact our Northern Network Access Referral Service if you need to cancel or change your appointment. Call NNARC on (02) 9369 0400 or email

Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) National on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.