Kidney Supportive Care

How we can help you 

We provide support for you if you are living with chronic kidney disease or end stage kidney disease. We support you from your initial diagnosis until you are nearing the end of your life.  

Chronic kidney disease means your kidneys are damaged and can’t filter blood the way they should. The disease is called “chronic” because the damage to your kidneys happens slowly over a long period of time. This damage can cause wastes to build up in your body and other health problems.

We have specialised nurses who coordinate your care and work with dieticians, social workers and specialised renal doctors (nephrologists). Our team will help you manage your symptoms and health problems. We provide physical, psychological, emotional and spiritual care to support you and your family or carers.

Our clinic appointments are located in the Kidney Care Centre.

Our health care team includes specialist Doctors (nephrologists and palliative care physicians), nurses, allied health (social work, dieticians, pharmacists) and administration staff.

We provide appointments in our Hospital and can also visit you in your home, if needed. Our team work together to maintain your quality of life, manage your health and your wellbeing. 

All patients with end stage kidney disease are eligible for this service. You will need a referral letter from your kidney specialist. Please fax the referral letter to: 02 9382 4413 or email:

Once our Doctors review your referral letter we will contact you via phone or letter with your first appointment time and date.

To cancel or change an appointment, please call: 02 9382 4442 or email:  

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

For more information on care when you have chronic kidney disease, visit Kidney Health Australia.